Avaya Interaction Center Programmer's Manual page 85

Vtel programmer guide
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Name
ReadyPreset
ResetPhones
RingOutbound
ServerFailed
ServerRestart
TerminateConnection
Transfer
TransferCancel
TransferComplete
TransferInit
VDUChange
VDUCurrent
VDUTerminated
WrapUp
WrapUpPreset
Description
The phone will be in Ready state after Hangup.
All current telephony activity has been cleared from VTel.
An outbound call has been placed, but not yet answered.
The Telephony Server or EDU Server has failed.
The Telephony Server or EDU Server has been restarted.
This application connection to VTel is being terminated.
A blind transfer to another phone has occurred.
A consultative transfer has been canceled
A consultative transfer has been completed.
A consultative transfer has been initialized. The original party
was put on hold and the new call has been placed.
Some of the information associated with this EDU has changed.
Within VTel, the single EDU that is currently in focus.
An EDU is no longer active.
A phone is in the WrapUp state, with the call disconnected but
call information still available for further work. In many systems
the phone will not accept further incoming calls while in this
state.
The phone will be in WrapUp state after Hangup.
Summary of events
Issue 2.1 August 2003
85

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Interaction center 6.1

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