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VTel code tables
DefinityLogoutCodes y
DefinityAuxCodes
# ----Definity Reason code tables
DefinityLogoutTable
DefinityAuxTable
Logout or Aux (an abbreviation for Auxiliary Work, also known as Busy) entries will only be
used if the corresponding option(s) have been set to yes.
The code tables contain rows of codes and associated values. Valid values for the code
are the digits 1 through 9. The following is an example of a Logout Reason Code table:
Refer to
IC Administration Volume 2: Agents, Customers, & Queues
information about creating and editing Lookup Tables.
132 VTel Programmer Guide
# Enable Definity Reason codes for Logout
y
# Enable Definity Reason codes for AUX Work
MyDefinityLogoutTable
MyDefinityAuxTable
1
Leaving for the Day
2
Rest Room Break
3
Smoking Break
4
Lunch
for additional
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