Vtel Command Summary - Avaya Interaction Center Programmer's Manual

Vtel programmer guide
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VTel command summary

The following commands are accepted by VTel.
Name
Answer
Assign
Busy
BusyOverride
BusyPhoneset
Change Password
ConferenceCancel
ConferenceComplete
ConferenceInit
Deassign
Drop
Exit
GetActive
GetInfo
GetPhoneInfo
GuiCallHistory
GuiLogin
Hangup
Hold
HoldReconnect
LogEntry
Description
Answer a call
Establish initial connection with VTel
Make a phone number Busy (dependent on the telephone
switch)
Changes the current preset to Busy (dependent on the
telephone switch)
Make a phoneset Busy (dependent on the telephone
switch)
Change the Avaya Computer Telephony for IC password
for the current user
Cancel a conference
Establish an n-way conference
Begin a conference call
Break the connection between VTel and a user application
Drop a party from a conference call (dependent on the
telephone switch)
Direct VTel to terminate
Obsolete (see VDUGetActive)
Get general information about the current session
Get general information about the default phone
View information on previous related phone conversations
(requires the DUStore Server)
Display the standard VTel login dialog
Hang up the phone and the EDU remains
Place an active call on hold
Remove the hold state for a current call and make it active
Add an entry to the VTel log file
VTel command summary
Issue 2.1 August 2003
47

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