Avaya IP Office Installation Manual page 163

Procedure: Forcing a Software Upgrade
The following procedure should only be used if it has been determined that the 2400/5400 Series phones need to
·
be manually forced to change their firmware. During this process the phone cannot be used.
· For the IP Office 4.1 Q1 2008 maintenance release and higher, using the batch file to enable the phones to upgrade
their firmware is ignored unless the No User user Source Number of ALLOW_5410_UPGRADES is added to the IP
Office configuration.
1. Locate the Manager program directory and within it the files turn_on.bat and turn_off.bat.
2. Right-click on turn_on.bat and select Edit.
3. Locate the entry <IP Address> and replace this with the IP address of the IP Office system.
4. Close the file and save the changes.
5. Repeat steps 2 to 4 for the file turn_off.bat.
6. Ensure that Manager is running. Manager acts as the TFTP server from which the phones will request firmware files.
7. Double-click on the file turn_on.bat.
8. A prompt window should appear asking you to wait and eventually if successful Press any key to continue.
9. Within Manager, select File | Advanced | Reboot and reboot the IP Office system.
10.Following the system restart, the 2400 and 5400 Series phones will display Upgrading firmware, please wait and then
FIRMWARE UPDATE IN PROGRESS.
11.Once all the phones have completed their upgrade, double-click on turn_off.bat.
IP Office Installation
IP Office
Phone Installation: Installing 2400/5400 Series Phones
15-601042 Issue 19l (06 November 2008)
Page 163