Table Of Contents - Avaya IP Office Installation Manual

Contents
1. Installing IP Office
1.1 Equipment Availability ..................................................................... 10
1.2 RoHS ..................................................................... 10
1.3 Repair ..................................................................... 10
2. System Overview
2.1 Small Office Edition System Components ..................................................................... 13
2.2 IP400 Office System Components ..................................................................... 14
2.3 IP500 Office System Components ..................................................................... 16
2.4 Control Units ..................................................................... 18
2.5 Control Unit Summary ..................................................................... 19
2.6 IP Office Standard Edition ..................................................................... 20
2.7 IP500 Base Cards ..................................................................... 21
2.8 IP500 Trunk Cards ..................................................................... 23
2.9 IP400 Trunk Cards ..................................................................... 24
2.10 External Expansion Modules ..................................................................... 26
2.11 Other Cards ..................................................................... 31
2.12 Power Supplies ..................................................................... 33
2.13 Power Supply Cords ..................................................................... 34
2.14 Power Supply Backup ..................................................................... 35
2.15 Cabling and Cables ..................................................................... 36
2.16 Grounding ..................................................................... 38
2.17 Lightning Protection/Out-of-Building Connections ..................................................................... 39
2.18 Wall and Rack Mounting ..................................................................... 40
2.19 Feature Key Dongles ..................................................................... 42
2.20 License Keys ..................................................................... 43
2.21 IP Office Phones ..................................................................... 44
2.22 Core Software & BIN Files ..................................................................... 45
2.23 Supported Country Locales ..................................................................... 47
2.24 Programming Applications ..................................................................... 49
2.25 User Applications ..................................................................... 50
2.26 Voicemail Applications ..................................................................... 51
2.27 Call Logging Applications ..................................................................... 52
2.28 Call Center Applications ..................................................................... 52
2.29 CTI Applications ..................................................................... 53
2.30 Application CD's/DVD's ..................................................................... 54
2.31 VoIP ..................................................................... 55
2.32 Voice Compression Channels ..................................................................... 56
2.33 Training ..................................................................... 57
2.34 Web Sites ..................................................................... 58
3. Planning
3.1 Space Requirements ..................................................................... 62
3.2 Environmental Requirements ..................................................................... 64
3.3 Tools and Parts Required ..................................................................... 65
4. Pre-Configuration
4.1 Off Line Configuration ..................................................................... 68
4.2 Creating a New Configuration ..................................................................... 69
4.3 Importing and Exporting Settings ..................................................................... 70
5. Small Office Edition Installation
5.1 Unpacking ..................................................................... 74
5.2 Installing the Admin Applications ..................................................................... 75
5.3 Default Control Unit Power Up ..................................................................... 77
5.4 Connecting the Manager PC ..................................................................... 79
IP Office Installation
IP Office
5.5 Receiving a Configuration (Pre 3.2) ..................................................................... 80
5.6 Using Monitor ..................................................................... 81
5.7 Fitting Trunk Cards (SOE) ..................................................................... 82
5.8 Shelf/Wall Mounting ..................................................................... 84
5.9 Grounding (SOE) ..................................................................... 86
5.10 Upgrading the Core Software ..................................................................... 87
5.11 Configuring Security Settings ..................................................................... 89
5.12 Receiving a Configuration (3.2+) ..................................................................... 90
5.13 Running the System Status Application ..................................................................... 91
6. IP400 Basic Installation
6.1 Unpacking ..................................................................... 94
6.2 Installing the Admin Applications ..................................................................... 95
6.3 Control Unit Power Up ..................................................................... 97
6.4 Connecting the Manager PC ..................................................................... 99
6.5 Receiving a Configuration (Pre 3.2) ..................................................................... 100
6.6 Using Monitor ..................................................................... 101
6.7 Fitting VCM Cards ..................................................................... 102
6.8 Fitting Modem Cards ..................................................................... 104
6.9 Fitting Trunk Cards ..................................................................... 106
6.10 Rack Mounting ..................................................................... 109
6.11 Adding Expansion Modules ..................................................................... 111
6.12 Adding a WAN3 Module ..................................................................... 113
6.13 Grounding ..................................................................... 115
6.14 Upgrading the Core Software ..................................................................... 117
6.15 Configuring Security Settings ..................................................................... 120
6.16 Receiving a Configuration (3.2+) ..................................................................... 121
6.17 Running System Status Application ..................................................................... 122
7. IP500 Basic Installation
7.1 Tools Required ..................................................................... 126
7.2 Read the Documentation ..................................................................... 127
7.3 Unpacking ..................................................................... 128
7.4 IP500 Card Installation ..................................................................... 129
7.5 Inserting the Feature Key ..................................................................... 133
7.6 Applying Power ..................................................................... 134
7.7 Installing the Admin Applications ..................................................................... 136
7.8 Connecting the Manager PC (IP500) ..................................................................... 138
7.9 Start Manager ..................................................................... 139
7.10 Upgrading the Core Software ..................................................................... 140
7.11 Check the CPU LED ..................................................................... 141
7.12 Check the Card LEDs ..................................................................... 142
7.13 Receiving the Configuration ..................................................................... 143
7.14 Adding Licences ..................................................................... 144
7.15 Adding External Expansion Modules ..................................................................... 145
7.16 Configuring Security Settings ..................................................................... 147
7.17 Rack Mounting ..................................................................... 148
7.18 Wall Mounting ..................................................................... 151
7.19 Grounding ..................................................................... 153
7.20 Running System Status Application ..................................................................... 155
8. Phone Installation
8.1 Installing 2400/5400 Series Phones ..................................................................... 159
8.2 Installing an EU24 Add-On ..................................................................... 164
8.3 BM32 Firmware Upgrade ..................................................................... 165
8.4 Basic Button Programming ..................................................................... 166
8.5 Changing Extension Numbers ..................................................................... 168
8.6 Swapping Extension Users ..................................................................... 170
15-601042 Issue 19l (06 November 2008)
Contents
Page 3