Avaya IP Office Basic Edition 9500 Series Manuals

Manuals and User Guides for Avaya IP Office Basic Edition 9500 Series. We have 3 Avaya IP Office Basic Edition 9500 Series manuals available for free PDF download: User Manual, Quick Reference

Avaya IP Office Basic Edition 9500 Series User Manual (160 pages)

9500 Series IP Office Platform 9.1

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents

5
- 1 Introduction
  
  9
  - Important Safety Information
    11
  - 9504 Telephone
    12
  - 9508 Telephone
    13
  - Button Modules
    14
  - Phone Keys
    15
  - Status Letters
    17
  - The Phone Stand
    17
- 2 Making Calls
  
  19
  - En-Bloc Dialing
    20
  - Call Soft Key Options
    21
  - Calling from the Contacts List
    22
  - Calling from the Call Log/History
    22
  - Redialling a Previous Number
    23
  - Making a
    23
  - Withholding Your Number
    23
  - Adjusting the Call Volume
    24
  - Muting a Call
    24
  - Ending Calls
    24
- 3 Answering Calls
  
  25
  - 3. Answering Calls
    26
  - Diverting a Call to Voicemail
    27
  - Ignoring an Incoming Call
    27
  - Answering a
    27
  - Using Call Pickup
    28
- 4 Redialling
  
  29
  - Open Call Log Mode
    30
  - Last Dialed Mode
    30
  - Selecting Your Redial Mode
    30
- 5 Holding and Parking Calls
  
  31
  - 5. Holding and Parking Calls
    32
  - Holding Calls
    33
    
    Holding a Call
    33
    
    Taking a Call off Hold
    33
    
    Switching between Calls
    34
    
    Transferring a Held Call
    34
  - Parking Calls
    35
    
    Parking Calls Using the Menu
    35
    
    Unparking Calls (Status Menu)
    35
    
    Park & Page
    36
- 6 Transferring Calls
  
  39
- 7 Account Codes
  
  43
  - Forced Account Code Entry
    44
  - Manual Account Code Entry
    44
- 8 Conference Calls
  
  45
  - Starting a Conference
    46
  - Adding a Call to a Conference
    46
  - Viewing Conference Details
    46
  - Dropping/Muting Parties
    47
  - Holding a Conference Call
    47
  - Context Sensitive Conferencing
    48
- Headset/Handsfree Operation
  
  49
  - Headset Operation
    50
    
    Headset Volume
    51
    
    Default Handsfree Audio Path
    51
    
    Automatic Gain Control
    51
    
    Using Wireless Headsets
    52
  - Handsfree Speaker Operation
    53
    
    Speaker Volume
    54
    
    Default Handsfree Audio Path
    54
    
    Automatic Gain Control
    54
- 10 Contacts/Directory
  
  55
- Call History
  
  61
  - 11. Call History
    62
  - Accessing the Call Log/History
    63
  - Making a Call
    63
  - Viewing Call Details
    64
  - Adding a Record to Your Contacts
    65
  - Deleting a Record
    65
  - Deleting All Records
    65
- 12 Voicemail
  
  67
  - Message Waiting Indication
    68
  - Visual Voice
    69
  - Checking Messages
    69
  - Sending a Message
    70
  - Email Mode
    70
  - Mailbox Greeting
    71
  - Mailbox Name
    72
  - Changing Your Voicemail Code
    72
  - Switching Voicemail On/Off
    73
  - Transferring to Voicemail
    73
  - Sending a Call to Voicemail
    73
- 13 Logging In/Out
  
  75
  - 13. Logging In/Out
    76
  - Logging in
    77
    
    Logging in on a Phone Already in Use
    77
    
    Logging in on a Not Logged in Phone
    77
  - Logging out
    78
  - Locking the Phone
    78
  - Auto Lock
    79
  - Unlocking the Phone
    79
  - Changing Your Security PIN
    79
- Redirecting Calls
  
  81
  - 14. Redirecting Calls
    82
  - Follow Me
    83
    
    Follow Me to (Features Menu)
    84
    
    Follow Me (Status Menu)
    84
    
    Follow Me here (Features Menu)
    84
  - Forwarding Calls
    85
    
    Default Short Codes
    86
    
    Forward Unconditional (Status Menu)
    87
    
    Forward Unconditional (Features Menu)
    87
    
    Forward on Busy/No Answer (Features Menu)
    88
    
    Forward on no Answer (Status Menu)
    88
    
    Forward on Busy (Status Menu)
    89
  - Do Not Disturb
    90
    
    DND On/Off (Features Menu)
    91
    
    DND off (Status Menu)
    91
    
    Do Not Disturb Exceptions
    91
  - Twinning
    92
    
    Mobile Twinning Control
    92
    
    Transferring a Call to Your Mobile
    93
    
    Reclaiming a Twinned Call
    93
    
    Switching Twinning off
    93
- 15 Groups
  
  95
- 16 Button Features
  
  101
  - Editing Your Programmable Buttons
    102
  - Features
    102
    
    Abbreviated Dial
    103
    
    Absence Text
    103
    
    Account Code
    103
    
    Auto Answer
    103
    
    Call Forward All
    103
    
    Call Park
    103
    
    Call Park to Other
    103
    
    Call Pickup
    103
    
    Call Pickup any
    103
    
    Conf Meet Me
    103
    
    Flash Hook
    104
    
    Group BLF
    104
    
    Park and Page
    104
    
    Ringer off
    104
    
    Self Administer
    104
    
    Send All Calls
    104
    
    Suppress Digits
    104
    
    Timer
    104
    
    Twinning
    104
    
    User BLF
    104
- 17 Phone Settings
  
  107
17. Phone Settings

108
- Mobile Twinning
  109
- Redial Mode
  109
- Withhold Number
  109
- En-Bloc Dialing
  110
- Auto Lock
  111
- Ringer Controls
  111
  - Disabling the Ringer
    112
  - Visual Alerting
    113
  - Coverage Ring
    113
  - Ring Sound
    113
  - Ringer Volume
    114
  - Internal Auto Answer
    114
  - Audible Alerting
    114
- Display Controls
  115
  - Display Brightness
    115
  - Display Contrast
    115
  - Half/Full Width Display
    115
  - Call Timer
    115
  - Show Last Call Duration
    115
  - Display Language
    115
  - Exit Menu Inactivity Timer (Auto Return)
    115
  - Last Call Duration Display
    116
  - Half/Full Width Display
    116
  - Call Timer Display
    116
  - Display Language
    116
  - Auto Display Waiting Call
    117
  - Inactivity Timer (Auto Return)
    118
  - A-Menu Auto Exit
    118
- Volume and Sound
  119
  - Button Clicks
    119
  - Error Tones
    119
  - Ringer Volume
    119
  - Handset Volume
    120
  - Headset Volume
    120
  - Speaker Volume
    120
  - Automatic Gain Control
    120
  - Default Handsfree Audio Path
    120
- Viewing Information
  121
- 18 Status Menu
  
  123
  - Do Not Disturb
    124
  - Follow Me to
    124
  - Follow Me here
    125
  - Forward on Busy
    125
  - Forward on no Answer
    126
  - Forward Unconditional
    126
  - Forwarded here
    126
  - Group Membership
    127
  - Group Service Status
    127
  - Mobile Twinning
    127
  - Parked Calls
    128
  - System Alarms
    128
- 19 Short Codes
  
  129
  - 19. Short Codes
    130
  - Hunt Group
    131
- 20 System Administration
  
  133
  - Checking the System Information
    134
  - Setting the Date
    134
  - Checking the Time Server Status
    135
  - Setting the Time
    136
  - Setting the Time Offset
    136
  - Shutting down the System
    137
  - Managing Memory Cards
    138
  - Reporting System Alarms
    139
    
    21. Menus
    141
  - Features Menu
    142
  - Status Menu
    143
    
    Calls (Visual Alerting)
    143
  - A Menu
    144
  - Menu Access Control
    144
- 22 Glossary
  
  147
  - Abbreviated Ring
    148
  - Appearance Button
    148
  - Attention Ring
    148
  - Auto Hold
    148
  - Bridged Appearance Button
    148
  - Call Appearance Button
    148
  - Call Coverage Button
    148
  - Coverage Ring
    148
  - Do Not Disturb
    148
  - Do Not Disturb Exceptions
    149
  - Follow Me
    149
  - Follow Me here
    149
  - Follow Me to
    149
  - Forward on Busy
    149
  - Forward on no Answer
    149
  - Forward Unconditional
    149
  - Group
    150
  - Idle Line Preference
    150
  - Internal Twinning
    150
  - Line Appearance Button
    150
  - Logged out
    150
  - Missed Call
    150
  - Missed Group Call
    150
  - Login Code
    150
  - Mobile Twinning
    151
  - Park Call
    151
  - Park Slot Number
    151
  - Ringing Line Preference
    151
  - Short Codes
    151
  - Small Community Network
    151
  - System Administrator
    151
  - System Phone User
    151
  - Twinning
    151
- 23 Document History
  
  153
  - 23. Document History
    154
  - Index
    155

Avaya IP Office Basic Edition 9500 Series User Manual (80 pages)

IP Office Basic Edition 9500 Series Phone

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents
5
1 Introduction

7
- Programmable Buttons
  9
- 9504 Telephones
  10
- 9508 Telephones
  11
- Dialing Codes
  12
- Feature Codes
  13
- Status Letters
  14
2 Call Handling

15
- Making Calls
  16
  - Making Internal Calls
    16
  - Setting a Callback
    16
  - Making External Calls
    17
  - Making Page or Direct Calls
    18
  - Redial
    18
- Answering Calls
  19
  - Answer a
    19
  - Call Pickup
    20
- Speed Dialing
  21
  - System Speed Dials
    21
  - Personal Speed Dials
    22
  - Auto Dialing
    23
- Adjusting the Volume
  24
- Mute
  24
- Holding Calls
  25
- Parking Calls
  25
- Transferring Calls
  26
  - Voice Mailbox Transfer
    26
- Conferencing Calls
  27
- Using Handsfree
  28
- Using a Headset
  29
- Joining Calls
  29
3 Other Features

31
- Absent Text Messages
  32
- Forwarding Calls
  33
- Call Coverage
  34
- Locking Your Extension
  36
- Account Codes
  37
- Do Not Disturb
  38
  - Do Not Disturb Exceptions
    39
4 Using Voicemail

41
- Voicemail Coverage On/Off
  43
5 Contacts

45
- Viewing Contacts Details
  46
- Make a Call from the Directory
  47
- Editing a Contact
  47
- Adding a New Contact
  48
  - Add a Contact from the Call Log
    48
- Deleting a Contact
  48
6 Call Log

49
- Using the Call Log
  50
- Making a Call from the Call Log
  50
- Viewing Call Details
  51
- Deleting a Record
  52
- Deleting All Records
  52
- Adding a Record to Your Contacts
  52
7 Button Programming

53
- Programming a Button
  54
- Changing a Button Label
  55
- Button Functions
  56
8 Phone Settings

59
- Naming Your Extension
  60
- Visual Alerting
  61
- Audible Alerting
  61
- Ringer Sound
  63
- Ringer Volume
  63
- Display Brightness
  64
- Display Contrast
  64
- Display Language
  66
- Error Tones
  68
- Button Clicks
  68
- Default Handsfree Audio Path
  70
- The Admin Menu
  71
- The a MENU
  72
- Reset the Menu Settings
  73
- Reset the Language
  73
- Phone Self Test
  73
- A-Menu Auto Exit
  73
9 Document History

75
- Index
  77

Avaya IP Office Basic Edition 9500 Series Quick Reference (2 pages)

Brand: Avaya | Category: IP Phone | Size: 0 MB

Avaya Categories

IP Phone

Telephone Server

Switch Gateway

More Avaya Manuals

Avaya IP Office Basic Edition 9500 Series Manuals

Avaya IP Office Basic Edition 9500 Series User Manual (160 pages)

Table of Contents

Table of Contents

1 Introduction

2 Making Calls

3 Answering Calls

4 Redialling

5 Holding and Parking Calls

6 Transferring Calls

7 Account Codes

8 Conference Calls

Headset/Handsfree Operation

10 Contacts/Directory

Call History

12 Voicemail

13 Logging In/Out

Redirecting Calls

15 Groups

16 Button Features

17 Phone Settings

17. Phone Settings

18 Status Menu

19 Short Codes

20 System Administration

22 Glossary

23 Document History

Avaya IP Office Basic Edition 9500 Series User Manual (80 pages)

Table of Contents

1 Introduction

2 Call Handling

3 Other Features

4 Using Voicemail

5 Contacts

6 Call Log

7 Button Programming

8 Phone Settings

9 Document History

Avaya IP Office Basic Edition 9500 Series Quick Reference (2 pages)

Related Products

Avaya Categories