Index - Avaya Customer Interaction Express 1.0 User Manual

Index

A
ACW 14
Addition 30
Address 8, 9
AgFree 30, 33
AgPause 30, 33
Annax 13
ANNAX 4, 11, 13
Apply 26, 27
Attributes 37, 38
Avail.ag. 14
AvgAgACW 30, 33
AvgAgAlert 30, 33
AvgAgFOC 30, 33
AvgAgFree 30, 33
B
Break 14
C
Call center variables 43
Call distribution 14
CAS-S5 4
Change of layout 24
Columns 8, 11
Comparison operators 30, 31
Conditional expression 47
Configure 6, 7
Configuring relay card 17
Constant 17
Contents 7
CQu 13
D
Date 28, 40
Define Display 6, 7
Delete 26
Delete View 27
Device 5
Display duration 29, 33
Display priority 37
User Manual CIE 1.0 Wallboard
Division 30
DTSF 13
Duration 29
E
Edition 2
Ethernet 8, 9
F
Fields 34
Flashing font 37, 38
Font 24
Font size 24
Fonts 37
Formula of condition 29, 30, 31
H
Host name 8, 9, 11
I
Icon 6
Import 26
Infoboard 4
Information 1, 2
Information on the Internet 22
InfoServer 23
Insert 26
Insert online realtime statistics 27
Interface 8, 9, 11
J
Job code 14
K
Knowledge 2
KSF 30, 32
L
Layout 28, 29, 34
LayoutRelation 29
Lines 11
M
Mathematical operators 45
Menus 6, 26
Messagemaker 4, 23
Modulo Division 47
Multiplication 30
N
Name 8, 9, 11
Names of online realtime statistics 44
Index • 51