Changing The Conditions Of A Relay Card; Deleting The Conditions Of A Relay Card - Avaya Customer Interaction Express 1.0 User Manual

User Manual CIE 1.0 Wallboard

Changing the conditions of a relay card

Proceed as follows to change the conditions of a relay card.
1. Select the Define display command from the Annax menu. The
Select wallboard for text editing dialog opens.
2. Select a relay card.
3. Click OK. The Relay Card Conditions [Name] dialog opens.
4. Select the port you want to edit.
5. Click Change. The Relay Card Conditions [Edit] dialog opens.
6. Click an object (Topic, Team or Agent group).
7. Select an object from the list. Click OK.
8. Select the information you want to use and change the operator or
constant.
9. Click OK. The Relay Card Conditions [Name] dialog shows the
changed setting.
10. Click OK to save your settings.

Deleting the conditions of a relay card

Proceed as follows to delete the conditions of a relay card.
1. Select the Define display command of the Annax menu. The
Select wallboard for text editing dialog opens.
2. Select a relay card.
3. Click OK. The Relay Card Conditions [Name] dialog opens.
4. Select the port with the condition you want to delete.
5. Click Delete.
6. Click OK.
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