Avaya Customer Interaction Express 1.0 User Manual page 4

Operation of the Wallboard dialog (configuring a wallboard)
iv • Contents
Changing the information of a wallboard.................................................................. 16
Deleting information of a wallboard.......................................................................... 16
Configuring the relay card ....................................................................................................... 17
Object information..................................................................................................... 17
Comparison operators................................................................................................ 17
Constant..................................................................................................................... 17
Inserting conditions for a relay card .......................................................................... 18
Changing the conditions of a relay card .................................................................... 19
Deleting the conditions of a relay card ...................................................................... 19
Setting window positions......................................................................................................... 20
Hide or display status bar .......................................................................................... 20
Saving settings........................................................................................................... 20
Using the Help ......................................................................................................................... 21
Help during operation................................................................................................ 21
Starting the Online help contents............................................................................... 21
Other ways to get help ............................................................................................................. 22
Information on the Internet........................................................................................ 22
What is the InfoServer? ........................................................................................................... 23
Supported types ......................................................................................................... 23
Data sources .............................................................................................................. 23
Display options.......................................................................................................... 24
Starting and closing the dialog................................................................................................. 25
Starting the dialog ..................................................................................................... 25
Applying data ............................................................................................................ 25
Closing the dialog...................................................................................................... 25
Structure of the dialog ............................................................................................................. 26
Title bar ..................................................................................................................... 26
Menus ........................................................................................................................ 26
Commands of the Wallboard menu ........................................................................... 26
Commands of the Layout menu................................................................................. 26
Commands of the View menu ................................................................................... 27
Commands of the Object menu ................................................................................. 27
Which actions can you perform? ............................................................................... 27
Tool bar ..................................................................................................................... 28
Status bar ................................................................................................................... 28
Editing a layout........................................................................................................................ 29
What is a layout? ....................................................................................................... 29
What is a LayoutRelation? ........................................................................................ 29
Creating a layout ....................................................................................................... 29
Formula of condition ................................................................................................. 30
Display duration ........................................................................................................ 33
Configuring fields...................................................................................................... 34
Inserting a layout ....................................................................................................... 34
Deleting a layout ....................................................................................................... 34
Layout properties....................................................................................................... 35
Importing a layout ..................................................................................................... 35
Editing views ........................................................................................................................... 36
What is a view? ......................................................................................................... 36
New view................................................................................................................... 36
Deleting a view.......................................................................................................... 37
Properties................................................................................................................... 37
Editing objects ......................................................................................................................... 39
Inserting fixed text..................................................................................................... 39
Inserting an object ..................................................................................................... 39
Inserting date/time ..................................................................................................... 40
Object properties ....................................................................................................... 40
Object-value formula................................................................................................. 41
User Manual CIE 1.0 Wallboard
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