Automatic Speech Recognition (ASR)
ASR AA with Continuous Speech Processor
•
Callers who press star (
log in process.
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The ASR AA application coordinates with the Stratagy ES System Configuration table to
determine whether the entered mailbox number or security code is subject to the fixed-digit
parameters.
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Stratagy ES voice ports configured for ASR AA can now intercept incoming calls from fax
devices sending CNG fax tone and dispatch the call to the pre-configured mailbox for accepting
incoming fax messages.
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The mechanism to synchronize the voice mail database with that of the ASR engine directory
has now been embedded as a drop-down menu choice in the Administration screens.
ASR AA with Continuous Speech Processor
The ASR AA feature is only supported as a host-based application. The resident processor within
the Media Application Server provides the processing power for ASR, no additional speech-related
hardware is required.
The ASR AA Feature Group includes two channels of ASR resources. Additional ASR resources
can be purchased in two channel increments (up to a maximum of eight channels).
Processing is performed by Intel®'s Host Media Processing (HMP) software. All media
processing takes place on the host processor.
Important!
Hardware/Software Requirements
The following requirements apply for an ASR system:
•
a license (part number MAS-FG-ASR-AA) for the feature group must be purchased through the
Toshiba FYI site at http://fyi.tsd.toshiba.com. Once you have purchased the license, follow the
detailed instructions in
•
ScanSoft
system.)
Prior to Installing
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We recommend that you back up your database prior to starting any upgrade procedure.
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Make sure you have all the necessary parts and tools.
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Since all of the procedures require voice mail be out-of-service, coordinate with the customer a
time for voice mail to be taken off line.
6-2
*
) while listening to a user's personal greeting can initiate the mailbox
Ports that are configured for ASR AA can only accept inbound voice mail integration
using Simplified Message Desk Interface (SMDI). Dual Tone Multi-frequency
(DTMF) in-band integration is not supported on these ports.
"MAS Licensing"
®
software (This software is provided on the software CD-ROM that ships with each
on
page 2-9
to activate the license.
Strata CIX Voice Mail Programming
01/07