Restore Procedure - Toshiba Strata CIX Programming Manual

Maintenance/Troubleshooting

Restore Procedure

Step 3: Backup Default Configuration On New System
To provide a contingency against corrupted data from the original system making the new system
unbootable, it is a good idea to back up the original configuration of the new system.
1. Open My Computer on the replacement Stratagy system and open the C: drive.
2. Create a new folder on C: and name it SESBackup.
3. Open the C:\StratagyES folder.
4. Hold down the Ctrl Key and click Database > Messages > Persistence folders, until all three
are highlighted. Right-click on one of the folders and select Copy from the pop-up menu.
5. Find the SESBackup folder that you created, right-click on it and select Paste.
6. When completed, the SESBackup folder should contain the Database, Messages and
Persistence folders, along with their contents.
Step 4: Back Up Default Registry Key
1. Run REGEDT32 (click Start > Run > REGEDT32 > OK) on the new system.
2. Open HKEY_LOCAL_MACHINE/Software/TAIS.
3. Highlight the TAIS Key.
4. From the menu, select Registry >Save Key.
5. Select the SESBackup folder. Save the registry key in this folder. Give it an obvious name such
as StratagyRegBackup.
Restore Procedure
Step 1: System Restore
‰ To restore the database/voice files
1. On the target Stratagy system, use the Stratagy ES Control to stop the Stratagy Service.
2. Stop the Dialogic Service: Click Start > Programs > Dialogic System Software > Dialogic
Configuration Manager-DCM > and finally the Red Stop button on the toolbar.
3. On the target Stratagy system, map to the network computer drive containing the Stratagy ES
Registry and database files.
4. Open the StratagyES folder on the network drive and, while holding down the Ctrl key,
highlight the Database, Messages and Persistence folders.
5. Right-click on one of the folders and select Copy from the pop-up menu.
6. On the target Stratagy system, Open My Computer and drill down to the StratagyES folder.
7. Right-click in the StratagyES folder and select Paste from the pop-up menu.
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Strata CIX Voice Mail Programming 01/07