Voice Mail Configuration
Serial Ports
Serial Ports
Important!
Serial ports in the Stratagy ES are used in three ways:
•
Available – Serial ports not running within voice mail and available for Windows XP use.
Note
•
SMDI – Serial ports used for voice mail SMDI.
•
Resource – Serial ports available as a resource for Stratagy ES (e.g., IVR).
The Serial Ports screen (see
application (e.g., IVR) or integration (e.g., SMDI).
Figure 3-5
Serial Ports Screen with Sample Data
Table 3-5
Serial Ports Screen Fields
F
IELD
Port Name
Assign As
3-16
This screen is not required by the Strata CIX.
Serial ports may be reported on this screen as "available" when in fact there is no
hardware installed on them. You must verify serial port hardware installation prior to
assigning the port's functionality.
Figure
D
ESCRIPTION
(Display only) Default is COM1.
Possible values are:
Available — Not in use by the Stratagy ES software.
SMDI — Defined in the Telephone System Integration screen.
Resource — Reserved under Resource Manager.
Note You cannot type entries into this field. Selection must be made from the
drop-down menu.
3-5,
Table
3-5) enables you to assign a COM port to a specific
Strata CIX Voice Mail Programming
01/07