Toshiba Strata CIX Programming Manual page 153

Important! Voice Mail proprietary Microsoft Outlook integration is only supported on Windows
NT Workstation, 2000, or higher, and Outlook 2000 or higher.
Due to the nature of the communication between the Stratagy ES software and the Outlook Client,
this solution may not be workable for some customer's remote users. To encompass security
concerns, remote users will need to be set up in a Virtual Private Network (VPN). If this type of
connection is not available remote user's mailboxes should be configured for Internet Protocol (IP)
integration. The IP Integration should be selected for users retrieving e-mail via Microsoft's
Outlook Web Access.
Internet Protocol Integration
In addition to the Microsoft Outlook integration, the Stratagy ES software offers UM features to any
e-mail client that supports the Internet standards (e.g. Eudora Pro, Netscape Messenger). This is
called Internet Protocol (IP) Integration.
Since there is a wide range of Internet compliant e-mail clients, not all of the proprietary integration
features can be used. Though not as proficient as the Microsoft Outlook Integration, the Internet
Protocol Integration provides limited UM capabilities for users who wish to use an e-mail client
other than Microsoft Outlook.
Some of the more substantial differences between the Microsoft Outlook and Internet Protocol
integrations are:
Outlook Integration
Only a reference of a message is sent to the e-mail
server by the Stratagy ES. The actual message is
sent directly to the client PC.
Message selection launches voice mail proprietary
Form.
Provides embedded control keys for voice message
playback.
Messages can optionally be played over a telephone.
Provides an additional Address Book for Outlook that
synchronizes with voice mail mailbox directory.
Strata CIX Voice Mail Programming
The entire message is sent to the e-mail server by the
Stratagy ES.
Message selection launches the e-mail client's
standard message screen with an audio (voice
message) file attachment.
A separate multimedia program must be launched to
play the voice message.
Messages can only be played over multimedia
speakers.
Individual user must manually add addresses to an
Address Book.
01/07
Unified Messaging (UM)
Internet Protocol Integration
Components
7-5