Automatic Directory Synchronization For Asr Aa Feature Group - Toshiba Strata CIX Programming Manual

Automatic Speech Recognition (ASR)

Automatic Directory Synchronization for ASR AA Feature Group

6. Click Record (located beneath the phone number entry). The Record button changes to a Stop
button. After a few moments, the defined telephone begins to ring.
7. Go off-hook on the telephone. A short tone should be instantly heard.
8. Record the name that corresponds with the synonym. When finished click Stop.
9. (Optional) Click Play to review the recording or Record to re-record, if necessary.
10. Once a name prompt has been recorded, the administration screen displays a telephone icon in
the Prompt column.
Note
11. When you are finished adding synonyms, select Tools > ASR Synch. This synchronizes the
voice mail database with the ASR database and makes the new synonyms active. A dialog box
is presented for confirmation.
12. Click OK.
Step 16: Verify System's Basic Functions
Follow the instructions below to verify that the voice mail's basic functions are working.
‰ To verify that each port works and voice playback and basic auto attendant function
!
Dial the extension number for each port. Voice mail should (for each port) answer and play the
default company greeting ("Thank you for calling..."), greeting 1 in User ID mailbox 990.
Step 17: Check Stratagy ES Components Screen
1. Click Stratagy ES Components icon. The Stratagy ES Components screen displays.
2. Click Resource. Check that ASRHost is listed on the screen.
Automatic Directory Synchronization for ASR AA
Feature Group
With Automatic Directory Synchronization, the ASR AA receives user information from the voice
mail mailbox database. Only mailbox users who have their full names added to the User Mode
Options Name1 and Name2 fields and have recorded their names are added to the directory used by
the ASR AA.
After a new mailbox has been added in the Stratagy ES software, the Automatic Directory
Synchronization routine updates the ASR AA directory with the new entry. The ASR AA then
automatically translates the new name into an accurate phonetic pronunciation based on standard
English speech patterns.
The directories for voice mailboxes and the names directory of the ASR Automated Attendant are
two separate directories in the system. For the ASR AA to function properly, the names in both
directories must be synchronized.
When ASR AA V.5 software is installed on the Media Application Server, a routine is added to the
Scheduler table to automatically synchronize these two directories on a daily basis.
6-8
If the synonym name is added but a recording is not made, a red circle icon displays in the
Prompt column next to that name, indicating that a recording does not exist and the
synonym is not active.
Strata CIX Voice Mail Programming 01/07