Interactive Voice Response (IVR)
IVR Alias Editor
IVR Alias Editor
To automatically run applications in the background when voice mail starts up, you must first define
the application as an IVR Alias using the Edit IVR Alias function and then activate the Alias in the
Run IVR Alias screens.
Applications can be added or deleted from the startup list whenever necessary. All functions and
screens are accessed using the eManager Tools Menu.
Edit IVR Alias
You can add, delete and edit IVR Alias Editors using this function.
Add IVR Alias Editor
1. From the eManager Main menu, click
Utilities > Tools > IVR Alias Editor. The
IVR Alias Editor screen displays (shown
right).
2. Click Add. The Add IVR Alias screen
displays (shown right).
3. Enter the following on the Add IVR Alias
screen:
•
Type an Alias name.
•
Select an Application Name from the
drop-down list provided for the field.
•
Type the following:
4. Click OK. The IVR Alias Editor screen displays with the new Alias Editor added to the Alias
name list.
Delete IVR Alias Editor
1. From the eManager Main menu, click Utilities > Tools > IVR Alias Editor. The IVR Alias
Editor screen displays.
2. Select an IVR Alias name from the drop-down list. Click Delete. You are asked to confirm the
deletion.
3. Click OK. The IVR Alias Editor screen displays with the Alias Editor removed from the Alias
name list.
Edit IVR Alias Editor
1. From the eManager Main menu, click Utilities > Tools > IVR Alias Editor. The IVR Alias
Editor screen displays.
2. Select an IVR Alias name from the drop-down list. Click Edit. The IVR Alias screen displays.
3. Make the required changes to the Application Name and/or Parameter field.
4. Click OK. The data is saved and the IVR Alias Editor screen displays.
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Strata CIX Voice Mail Programming
7240
7239
01/07