Toshiba Strata CIX Programming Manual page 103

Table 4-3 Auto Attendant Tab Screen Fields (continued)
F
IELD
Maximum rings
Do not disturb
Screen calls
Strata CIX Voice Mail Programming
D
ESCRIPTION
When transferring a call to the mailbox, the number of rings voice mail waits before
determining a RNA status. This option only works when voice mail is controlling the
call transfer during a monitored, or supervised, transfer.
For example, if the telephone is not answered within four rings, voice mail can play
this mailbox's greeting and take a message, or transfer the call to another extension
if an RNA chain is being used.
Note This field may be modified by the Auto Scheduler. Any changes to the field's
value (including directly changing the value or reverting the value to the
parent's COS) is only temporary, and lasts only until the next scheduled
change.
Possible values: 1~9 (Default = 4)
Whether voice mail transfers callers directly to a mailbox without ringing the user's
phone. If Do Not Disturb is not locked, the user can toggle this feature On or Off
through the telephone.
If the intention of the mailbox is to offer recorded information, set Do Not Disturb to
On and lock the field.
Note This field may be modified by the Auto Scheduler. Any changes to the field's
value (including directly changing the value or reverting the value to the
parent's COS) is only temporary, and lasts only until the next scheduled
change.
Possible values:
On: Do Not Disturb is On. Calls to this mailbox are never transferred to an
extension. The greeting plays immediately.
Off: (Default) Do Not Disturb is Off.
Whether voice mail asks the caller to record his/her name before attempting a
transfer to the user's extension, enabling a user to accept, decline, or transfer the
call:
Possible values:
On: Voice mail asks the caller to record his name, and then attempts to reach the
user. If the user answers, voice mail plays that recording. The user can press:
1 to accept the call. Voice mail connects the caller to the user.
2 to reject the call and hang up. Voice mail reconnects to the caller and
plays the user's mailbox greeting. Voice mail follows the procedures used
for the RNA chain.
3 to transfer the call with an announcement. The user dials the extension to
transfer the call and hangs up. Voice mail plays "Your call is being
transferred to" and the name recording or the mailbox of the extension
where the call is being transferred. Voice mail transfers the caller to the
new extension.
4 to transfer the call without announcement. The user dials the extension to
transfer the call and hangs up. Voice mail asks the caller to continue to
hold and transfers the caller to the new extension.
Off: (Default) Voice mail transfers the caller to the extension without inquiry.
Note This field may be modified by the Auto Scheduler. Any changes to the field's
value (including directly changing the value or reverting the value to the
parent's COS) is only temporary, and lasts only until the next scheduled
change.
01/07
Voice Processing
Mailbox Editor Screens
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