Intergraph Zx10 5U System Manual page 11

To get customer support by telephone:
In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m.
Central Time, Monday through Friday (except holidays).
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
Your service number, which identifies your site to Intergraph Computer Systems. You
use your service number for warranty or maintenance calls.
Your Customer Personal Identification Number (CPIN). You get a CPIN the first time
you call the Customer Response Center; it is associated with your service number for
future call logging.
The product's name or model number.
The product's serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the hardware
product.
Your name and telephone number.
A brief description of the question or problem.
xi