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Intergraph InterServe 05 Setup Manual

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InterServe 305, 605
System Setup
DHA021410
July 1997

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  • Page 1 InterServe 305, 605 System Setup DHA021410 July 1997...
  • Page 2 The software discussed in this document is furnished under a license and may be used or copied only in accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
  • Page 3 Power Input Rating The unit’s power input rating can be found in the online InterServe 305, 605 System Introduction . Product ID Information Product ID information (serial number and model number) can be found on the back of the base unit. FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

  • Page 5: Table Of Contents

    Learning About System Ergonomics................. xi Finding Intergraph on the Internet..................xi Getting Telephone Support ....................xi Getting Documentation and Training ................xii Using the Intergraph Bulletin Board Service ..............xii Using the Intergraph FAXLink..................xiii 1 Getting Started ......................1 Unpacking the System......................1 Placing System Components ....................
  • Page 6 Configuring Networking....................23 Configuring External SCSI Peripherals ................24 Obtaining Windows NT Updates..................24 3 Configuring the BIOS ....................25 Using AMIBIOS Setup..................... 25 Setup Menu........................26 Standard ......................26 Advanced ......................27 Chipset ....................... 30 Peripheral ......................32 Utility Menu ........................
  • Page 7 Other Hardware Errors ..................... 48 CD-ROM drive LED does not light ..............48 Floppy disk drive/combo drive LEDs do not light..........48 Floppy disk drive/combo drive not recognized ..........48 Unsuccessful connection to serial device............48 PC Card does not work, or is not recognized ............. 49 Network Errors.........................
  • Page 8 viii...

  • Page 9: Preface

    Preface InterServe 305, 605 System Setup describes setting up and configuring your InterServe 305 or 605 system for use. About This Document InterServe 305, 605 System Setup is organized as follows: Chapter 1, “Getting Started,” describes how to unpack and set up the server hardware, prepare for software configuration, and start the system.

  • Page 10: Finding Operating System Information

    System features System controls and connections Intergraph customer support To view the System Introduction, select System Introduction in the Intergraph Welcome dialog. You can also view the System Introduction by opening the file in the SYSINTRO directory on your system.

  • Page 11: Learning About System Ergonomics

    USENET newsgroup comp.sys.intergraph. Anything posted to that group or sent to comp-sys-intergraph@ingr.com is emailed to all subscribers. Incoming email messages are also posted to the newsgroup. You can subscribe to the ICF via Intergraph Online. Getting Telephone Support If you experience problems with your Intergraph product, or have questions about the information in this document, you can contact Intergraph for help.

  • Page 12: Getting Documentation And Training

    Intergraph Training Solutions at 1-800-240-3000. Using the Intergraph Bulletin Board Service Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an electronic forum for Intergraph customers to exchange information with Intergraph's technical and marketing staff, and with other Intergraph customers.

  • Page 13: Using The Intergraph Faxlink

    System Operator (Sysop) at 1-205-730-1413. Using the Intergraph FAXLink Use the Intergraph FAXLink to get technical support information by fax 24 hours a day, 7 days a week. From a touch-tone phone or fax machine phone: Call 1-800-240-4300 to get new user instructions, an index listing of available documents, and an overview of the categories of available information.

  • Page 15: Getting Started

    1 Getting Started Follow the instructions in this chapter to set up and start your Intergraph InterServe 305 or InterServe 605 server. Unpacking the System Remove everything from the shipping cartons and verify you have the following equipment. CAUTION Carefully remove the monitor and the base unit from their packaging. Do not let the monitor or the base unit drop onto a hard surface, or damage to internal components may result.

  • Page 16: Setting Up The System

    Placing System Components CAUTION Do not move the base unit without first turning off the power, or damage to internal components may result. Remember these guidelines when placing system components: When placing system components, keep these guidelines in mind: Move and place the monitor and the base unit carefully. Place the base unit in a location where air can circulate freely around it.
  • Page 17 Additional information on connecting external SCSI devices is provided later in this chapter. CAUTION If you are using cables not supplied by Intergraph, you must use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph cables are designed to reduce the amount of EMI produced by the system.
  • Page 18 Ethernet Serial Game/MIDI SCSI Mouse Video Microphone Voltage Parallel Keyboard Selector Line Out Game/MIDI Microphone Line Out SCSI Ethernet Keyboard Mouse Serial Parallel Video...

  • Page 19: Installing Raid Disk Drives

    For a desktop system, set the AC voltage to the proper line voltage (110 VAC or 220 VAC) for your location. Use the Voltage Selector as shown in the previous figure. If you do not know the proper line voltage for your location, contact your local power utility.

  • Page 20: Installing An External Scsi Device

    Slot 6 Slot 5 Slot 4 Slot 3 Slot 2 Slot 1 Latching Clips Go to “Preparing for Windows NT Setup” later in this chapter. Installing an External SCSI Device To install an external SCSI device: Set the device’s SCSI ID to an unused number and enable or disable the device’s SCSI termination according to the vendor’s instructions.

  • Page 21: Preparing For Windows Nt Setup

    “Installing System Software.” Before you begin, have the following available: Microsoft’s Start Here document. Documentation for any expansion boards purchased from Intergraph. Several blank, formatted diskettes available to create backup diskettes containing system software. Intergraph backup diskettes delivered with your system.
  • Page 22 Record the following information: Your name, and the name of your company or organization: For a system running Windows NT Server, the CD Key from the Windows NT Server CD case, or the Product ID Number from Start Here or the registration card: A username for setting up a user account.

  • Page 23: Starting The System

    If the system is connected to a network that uses the Transmission Control Protocol/Internet Protocol (TCP/IP), obtain and record the following TCP/IP networking information from your network administrator: Internet Protocol (IP) address for your system: IP subnet mask for your system: IP domain name for your network: IP address for your network’s default gateway:...
  • Page 24 Power Switch Power Switch...

  • Page 25: Going Through Windows Nt Setup

    Help. Using the Welcome Dialog An Intergraph Welcome icon displays on the Desktop after Setup is complete. To display the Welcome dialog, double-click the Welcome icon, or select Programs/InterSite/Welcome from the operating system Start menu.

  • Page 26: Creating A Repair Disk Or A Startup Diskette

    QFE backup diskette for use if you have to re-install the operating system. Refer to Version Manager Help for information on creating Intergraph system software. Check the Intergraph site on the World Wide Web and vendor bulletin boards frequently for new and updated drivers.

  • Page 27: Logging On And Off Windows Nt Server

    Logging On and Off Windows NT Server To log on to Windows NT Server: If the logon dialog does not display, press to display it. CTRL DELETE Type a username and password into the appropriate boxes. If appropriate, type a domain name. Select OK or press ENTER To stop the system:...

  • Page 28: What Now

    Media Tabs (Two each side) What Now? Follow the instructions in Chapter 2, “Configuring the System,” to configure the system for use.

  • Page 30: Configuring The System

    Open Display in the Windows NT Control Panel, and use the Display Properties dialog to install and configure the Intergraph G95 video display driver. Install the driver from the diskette you created using Version Manager (refer to Chapter 1 for information about Version Manager).

  • Page 31: Changing The Default Video Display Driver

    Changing the Default Video Display Driver After configuring the video display and restarting the system, you should configure the system to use the Intergraph video display driver by default. To change the default video display driver: Open System in the Windows NT Control Panel. The System dialog displays.

  • Page 32: Configuring The Sound Processor

    A multi-sync monitor is selected, but a graphics display device with different video timings (such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor type as described previously. The monitor selection set by the MGA Monitor application is inappropriate for the monitor connected to the system.

  • Page 33: Installing Megaraid Power Console Software

    Installing MegaRAID Power Console Software To monitor and administer the system’s RAID disk array while running Windows NT Server, you must install the MegaRAID Power Console software after configuring Windows NT Server. Install the software from the diskette you created using Version Manager (refer to Chapter 1 for information about Version Manager).

  • Page 34: Disabling Command Queuing

    Do this before inserting a PC Card hard disk device in the PC Card drive. If you do not, anomalous behavior may result -- for example, the PC Card hard disk drive may not be detected by Windows NT Server, or may be detected as the system drive (drive C). To change startup type for device drivers that control PC Card hard disks: Open Devices in the Windows NT Control Panel.

  • Page 35: Installing Qfe Update Software

    (that is, at the time Windows NT was installed), along with the standard Windows NT drivers. CAUTION Once you have created all of your user accounts and have finished configuring the system, Intergraph recommends that you create an Emergency Repair Disk using the utility. RDISK Use this utility to update the Emergency Repair Disk any time you change your system’s...

  • Page 36: Installing The System Introduction

    When installation completes successfully, select OK. Restart the system. Installing the System Introduction After configuring the operating system, you may install the online System Introduction. Once installed, you can use it to learn about the features and basic operation of your system. Install the document from the diskette you created using Version Manager (refer to Chapter 1 for information about Version Manager).

  • Page 37: Configuring External Scsi Peripherals

    Service Packs from Microsoft’s World Wide Web and FTP sites free of charge. CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has been certified against Intergraph hardware as described in the announcement of its availability.

  • Page 38: Configuring The Bios

    The BIOS version displays as the system starts, with a message similar to the following: AMIBIOS (C) 1996 American Megatrends Inc., (C) 1996 Intergraph Corporation (782XX) To start AMIBIOS Setup: Restart the system. The following message displays:...

  • Page 39: Setup Menu

    To change a parameter’s value, move the pointer to a parameter and click the mouse button. An Options menu displays allowing you to select one of the choices. When you are at the main menu in AMIBIOS Setup, press to exit. If the Save Changes and Exit option is highlighted, press to exit and any changes you made ENTER...

  • Page 40: Advanced

    The floppy disk drive B parameter is preset to Not Installed, unless an optional drive has been installed before shipment. Do not change the parameter unless you install an optional floppy disk drive. To change the floppy drive parameters: Select the Floppy A or Floppy B icon. Press the up and down arrow keys or click in a box to select the correct parameter for the floppy disk drive.
  • Page 41 Typematic Rate This parameter defines the rate at which a keystroke repeats when you press and hold down a key. Accepted values are 15, 20, 24, or 30 (default) characters per second. System Keyboard This parameter enables or disables BIOS keyboard testing. Acceptable values are Absent and Present.
  • Page 42 System Boot Up Sequence This parameter specifies the device sequence for system boot up. The default is C:, A:, which means the system attempts to boot from drive C first. If unsuccessful, it attempts to boot from drive A. By default, C: is the system hard disk drive and A: is the floppy disk drive. Change this parameter to A:, C: to boot the system from a diskette in the floppy disk drive.

  • Page 43: Chipset

    IDE Master LBA Mode This parameter enables Logical Block Addressing (LBA) mode for master hard disks connected to the IDE controller. LBA mode translates the physical parameters of the hard disk to logical parameters, permitting the use of disk space beyond 528 MB. IDE Slave LBA Mode This parameter enables LBA mode for slave hard disks connected to the IDE controller.
  • Page 44 Primary PCI SCSI This parameter activates the PCI-based SCSI controller on the system board when set to Enabled (the default). The SCSI controller can be disabled by changing the value to Disabled. Secondary PCI SCSI This parameter, available only on deskside systems, activates the PCI-based SCSI controller on the riser card when set to Enabled (the default).

  • Page 45: Peripheral

    Installed Memory Speed InterServe 305 and 605 servers use 60 ns memory SIMMs, so this parameter is set to 60 ns by default. The other choice is 70 ns, which should not be used. If you set this parameter to 70 ns, the system will not boot.
  • Page 46 Serial Port2 This parameter enables the use of serial port 2 on the system board by selecting a memory address for the port. The values are Auto (default), Disabled, 3F8h, 2F8h, 3E8h, and 2E8h. When set to Auto, the I/O controller selects an available address. The 3xxh and 2xxh values correlate to a serial port, address range, and interrupt as defined by the following table.

  • Page 47: Utility Menu

    Utility Menu The Utility Menu allows the system to detect installed IDE drives. If an IDE controller is installed, use DetectMaster and Detect Slave to detect the IDE drives. For information on setting an IDE device to master or slave, refer to the documentation accompanying the drive. Detect Master Detect Master searches for the master IDE device.

  • Page 48: Anti-Virus

    To disable a password: Select the Password icon. Key in the current password. Press twice. A message displays notifying you that the password is disabled. ENTER Anti-Virus The Anti-Virus option checks for the presence of a virus on an IDE drive configured as the boot device.

  • Page 49: Optimal

    Select Yes to accept the values, or No to reject them. Exit AMIBIOS Setup. The system will automatically restart with the values in effect. Optimal Selecting the Optimal icon loads the best-case values that optimize system performance. The system is delivered using the Optimal BIOS default values. If the CMOS RAM corrupts, the Optimal defaults are loaded during reboot.

  • Page 50: Reprogramming The Bios

    (SCU) to reassign those resources. Refer to “Assigning System Resources for Option Boards” later in this chapter. To reprogram the flash EPROM: Connect to the Intergraph Bulletin Board Service (IBBS) via modem. Refer to the Preface for instructions. From the TOP menu, go to Intergraph Product Centers, Systems and Networking, File Libraries, and Delivered Drivers;...

  • Page 51: Changing The System Boot Sequence

    Shut down and power off the system; then restart the system. At the MS-DOS command prompt, type: flash The following messages display: Intergraph flash programming utility Reading 782XX.ROM . Programming flash EPROM Flash EPROM updated. Reboot the system by turning the power off.

  • Page 52: Assigning System Resources For Option Boards

    Click the System Boot Up Sequence parameter. The Options menu displays, with a choice of boot sequences. The default is C:, A:, CDROM, which designates the system hard disk drive (C:) as the initial boot device, followed by the floppy disk drive (A:). Click the A:, C:, CDROM option to reverse the boot sequence;...
  • Page 53 Use the arrow keys or the mouse to select Step 2 from the SCU Main Menu. Then press to add a board that was not detected or has not been installed. INSERT A prompt displays requesting you to copy the configuration files needed to configure the system.
  • Page 54 From the SCU Main Menu, select Step 2, then press 6. The ISA Board Definition Menu displays as shown in the following figure. Enter the data specified in the manufacturer’s configuration instructions. NOTE Use the and arrow keys to move the cursor from field to field. Once inside the DMA, IRQ, and Ports fields, press to display the sub-fields for entering the information.

  • Page 56: Troubleshooting

    4 Troubleshooting Use this chapter to help determine the causes of some common problems that can occur with the server. This chapter describes the following types of problems: System power errors System boot errors Video errors Other hardware errors Network errors For information about troubleshooting and servicing the internal RAID subsystem (if this is a feature of your system), refer to the InterRAID documentation delivered with the server.

  • Page 57: System Boot Errors

    System Boot Errors Series of beeps and error message displays Number of Beeps - Message Explanation and Solution 1 - Refresh Failure Bad memory refresh circuitry on the system board. Remove and re-install the SIMMs. If error continues, replace SIMMs. 2 - Parity Error Parity error in the first 64 KB block of memory.

  • Page 58: System Hangs After Bios Initializes

    System hangs after BIOS initializes Reason Solution Incorrect memory speed set in the BIOS. Change the “Installed Memory Speed,” parameter under Chipset in AMIBIOS Setup to 60 ns. See Chapter 3. One or more processors is not active Reason Solution The voltage regulator module for the CPU Open the base unit and reseat the voltage is not correctly installed.

  • Page 59: Incorrect Number Of Processors Displays

    Incorrect number of processors displays Reason Solution Faulty CPU Determine faulty CPU by swapping CPUs until the faulty one is found. CPU not properly seated into the socket. Ensure all CPUs are properly installed. Voltage Regulator Module (VRM) not Ensure all VRMs are properly installed. properly installed.

  • Page 60: Invalid Configuration Information For Slot Xx" Message Displays

    “Invalid configuration information for SLOT XX” message displays Reason Solution System is not properly configured to Run the System Configuration Utility and recognize the new ISA option board. set the board to its proper configuration according to manufacturers instructions. DMA bus time-out message displays Reason Solution Failure in DMA bus logic has occurred.

  • Page 61: Other Hardware Errors

    Other Hardware Errors CD-ROM drive LED does not light Reason Solution CD-ROM drive power cable is not attached. Open the base unit and ensure power cable is properly attached. Floppy disk drive/combo drive LEDs do not light Reason Solution Disk drive power cable is not attached. Open the base unit and ensure power cable is properly attached.

  • Page 62: Pc Card Does Not Work, Or Is Not Recognized

    PC Card does not work, or is not recognized Reason Solution Defective PC Card is installed. Insert another PC Card to verify the combo drive works. PC Card is not compatible with operating Replace with compatible PC Card. system. PC Card installed or removed improperly. Verify proper card installation or removal.

  • Page 64: Installing System Software

    You can find the system software on backup diskettes that you created, on diskettes provided by Intergraph, or on the operating system CD-ROM. If you did not create backup diskettes of drivers or other system software products, they are probably available on the operating system CD-ROM or on backup diskettes delivered with expansion boards.

  • Page 65: Installing Windows Nt Server 4.0

    Installing Windows NT Server 4.0 Depending on your system’s configuration, you will need some or all of the following system software during the installation process: MegaRAID Power Console driver and utilities G95 video display driver Sound processor driver Quick-Fix Engineering (QFE) update software NOTE If your system is equipped with an internal RAID disk array, you should select the RAID level and configure the RAID drives as described in the InterRAID Hardware User’s Guide .

  • Page 66: Updating The Operating System

    Service Packs from Microsoft’s World Wide Web and FTP sites free of charge. CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has been certified against Intergraph hardware as described in the announcement of its availability.

  • Page 68: Index

    Index system boot sequence, 38 Chipset parameters AMIBIOS Setup, 30 Above 1 MB memory test Command queuing BIOS parameter, 28 disabling, 21 Advanced parameters Configuring AMIBIOS Setup, 27 Windows NT Server, 8 AMIBIOS Setup, 25 connecting changing a parameter’s value, cables, 3 Correcting video display problems, Default Menu, 35...
  • Page 69 Installing External SCSI peripherals configuring, 24 Windows NT Server, 51 InterSite Version Manager, 12 ISA Adaptor Shadow XXXX, 16K BIOS parameter, 29 Fail-safe defaults ISA option boards AMIBIOS Setup, 36 configuring, 39, 40 Flash EPROM ISA Video Shadow C000, 32K BIOS, 25, 37 BIOS parameter, 29 Floppy A and B...
  • Page 70 BIOS parameter, 32 Optimal defaults AMIBIOS Setup, 36 Option boards assiging system resources, 39 Quick-Fix Engineering (QFE) Original defaults update software, 13 AMIBIOS Setup, 35 diskette, 22 Parallel port Read prefetch support, 30 BIOS parameter, 33 Real time clock Parallel Port IRQ BIOS, 25 BIOS parameter, 33 Reprogramming...
  • Page 71 Updating the operating system, 53 System boot up sequence, 29 configuring Windows NT Server, 8 Version Manager, 12 logging on, 14 vertical orientation power desktop server, 2 cycling, 14 desktop workstation, 14 precautions, 14 VGA mode restarting, 14 restarting the system, 19 stopping, 14 Video display driver System Boot Up Num Lock...

  • Page 72: Returned Goods Authorization (Rga) Form

    Phone Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process.

  • Page 73: Warranty Procedure

    Warranty Procedure Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning equipment. Determine the serial number of the system. The serial number is located on the white bar code identification label on the back of the base unit.
  • Page 74 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. ________________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894...

This manual is also suitable for:

Interserve 605Interserve 305

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