Intergraph InterServe 90 System Reference Manual

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InterServe 90
System Reference
April 1999
D5AA00030

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Summary of Contents for Intergraph InterServe 90

  • Page 1 InterServe 90 System Reference April 1999 D5AA00030...
  • Page 2 Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document. All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
  • Page 3: Table Of Contents

    About This Document ........................v Document Conventions ........................v Customer Support..........................v Hardware and Software Support Services ................. vi World Wide Web ......................vi Intergraph Bulletin Board Service..................vi Telephone......................... vii More Support Options...................... vii 1 Accessing the Components......................1 Before You Begin..........................2 Tools..............................
  • Page 4 Adding Expansion Cards ........................ 28 Slot Locations........................29 Installing Option Cards ....................29 Assigning System Resources.................... 30 Adding Disk Drives to the Disk Drive Section................30 Adding Internal SCSI Drives and Devices ..................30 Adding External SCSI Peripheral Devices ..................33 SCSI Cable Length Guidelines..................
  • Page 5: Preface

    Preface This System Reference document describes how to service and upgrade your Intergraph Computer Systems InterServe 90. About This Document This System Reference document is organized as follows: Chapter 1, “Accessing the Components,” describes how to open and close the base unit and how to access internal system components.
  • Page 6: Hardware And Software Support Services

    On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more. NOTE Most of the system software for your InterServe 90 system can be found in the Server area of the IBBS. To connect to the IBBS: Set your system’s communications protocol for eight (8) data bits, no parity, one (1) stop bit,...
  • Page 7: Telephone

    Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems. You use your service number for warranty or maintenance calls. Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you call the Customer Response Center;...
  • Page 8 viii...
  • Page 9: Accessing The Components

    Accessing the Components This chapter describes how to access the internal components of the system so you can service and upgrade your InterServe system. This chapter also lists tools and describes methods for avoiding electrostatic discharge, removing and replacing cover panels, and accessing components. Before You Begin.......................
  • Page 10: Before You Begin

    Before You Begin WARNING Disconnect the system and peripheral devices from AC power before servicing internal components! Failure to remove AC power may result in equipment damage or personal injury. WARNING Follow all warnings and cautions in the servicing instructions. If you fail to follow documented procedures, personal injury and damage to equipment can result.
  • Page 11: Opening The Base Unit

    WARNING The service and upgrade instructions should be performed by qualified personnel only. Qualified personnel do not have to be Intergraph service personnel. Qualified personnel can include those who are familiar with servicing computers, can follow instructions in a manual to service equipment, and can do so without harm to themselves or damage to the equipment.
  • Page 12: Closing The Base Unit

    Remove these 4 screws, 2 on each side of the face plate. To close the face panel: Position the face panel over the front of the unit to line up the four screws. Secure the face panel to the base unit by replacing the four screws. Closing the Base Unit CAUTION After servicing or upgrading the system, always replace the covers that were...
  • Page 13: System Illustrations

    Secure the cover to the base unit with the screws retained earlier. Slide the base unit into the rack. Secure the base unit to the rack by replacing the screws attaching the handles to the rack. Reconnect all cables including the power cable, monitor, and peripheral cables to the back of the system.
  • Page 14 This back, right view shows major internal parts of the system without covers, cables, system board, and option cards. Peripheral Cage Disk Drive Section Expansion Slots Chassis Disk Drive Power Section Fans Supply With Fan...
  • Page 15: Servicing The System

    Servicing the System This chapter describes how to replace the standard parts inside the InterServe 90 system. Before You Begin..........................8 Base Unit Components ........................9 Peripheral Drives..........................10 CD-ROM Drive........................ 10 Floppy Disk Drive......................11 Disk Drives in the Disk Drive Section ................12 Disk Drive Section ......................
  • Page 16: Before You Begin

    Before You Begin WARNING Disconnect the system and peripheral devices from AC power before servicing internal components! Failure to remove AC power may result in equipment damage or personal injury. WARNING There is a danger of explosion if the battery is incorrectly replaced. WARNING Follow all warnings and cautions in the servicing instructions.
  • Page 17: Base Unit Components

    Base Unit Components The following figure shows the base unit components: Top Cover Face Plate Mounting Screws Disk Drive Peripheral Face Section Door Cage Panel To replace the disk drive bay door, you must first remove the top cover and open the face panel. To replace the face panel, you must remove the top cover and the disk drive section door.
  • Page 18: Peripheral Drives

    Replace the two hinge screws, ensuring that the hinge screws are equally tightened. This will ensure that the door is centered properly. To replace the face panel: Remove the disk drive section door from the old face panel. See the previous procedure. Install the disk drive section door in the new face panel.
  • Page 19: Floppy Disk Drive

    From inside the chassis, push the back of the CD-ROM or peripheral cage until the bezel clears the front of the chassis, then slide the cage out. Remove the mounting screws attaching the CR-ROM from the left and right sides of the peripheral cage.
  • Page 20: Disk Drives In The Disk Drive Section

    Disk Drives in the Disk Drive Section The disk drive bay may contain up to four JBOD (for “just a bunch of disks”) or RAID disk drives, depending on the configuration of your system. The replacement procedure for these drives is similar.
  • Page 21: Disk Drive Section

    If the system has a RAID configuration, verify that the drive status LED lights. Its behavior is dependent on the status of the array that the drive is in. Label the new drive with the same ADP, CH, and ID numbers used on the replaced drive, as appropriate.
  • Page 22 Power Connectors SCSI Cable Disconnect the power cables attached to the disk drive bay, using caution to avoid damage to the cables and components on the disk drive backplane. Do not pull on the wires of the power cables to remove them from the plugs, as damage to the cables will occur. Slide the disk drive bay the rest of the way out of the chassis.
  • Page 23: Saf-Te Card

    SAF-TE Card The SCSI Activity Fault-Tolerant Enclosure (SAF-TE) card is an option used only on systems with RAID configurations. If your system has a RAID configuration with a SAF-TE card, use the following procedure to replace the SAF-TE card. To move or replace the SAF-TE card: Remove the disk drive bay as described previously in “Disk Drive Bay.”...
  • Page 24: Processor Modules

    Connector Connects to System board Reserved CD-ROM drive Floppy drive Reserved SCSI backplane (on disk drive bay) Reserved; use for peripheral drive bay device Reserved SCSI backplane (on disk drive bay) Disconnect all power cables from all internal devices and the system board. Remove and retain the six screws securing the power supply and mounting plate to the back and top of the system.
  • Page 25: Heat-Sink Mounting Brackets

    To replace a processor module: Remove the heat-sink lock from within the heat-sink fins, if necessary, by pressing the ends of the lock inward and pulling lock outward. Press the locking tabs on the top corners of the processor module inward, towards each other, until they click into the release position.
  • Page 26: Retention Modules

    CAUTION System memory modules from Intergraph Computer Systems are certified for use with Intergraph computers at extremes of temperatures and system load to ensure reliable performance. System memory modules available from other vendors may not function properly or reliably in your Intergraph computer.
  • Page 27: System Board

    Orient the DIMM so that the notches match the keys in the socket. DIMM Notch DIMM socket Release Tab Push gently straight down until the release tabs snap into place. When you restart the computer, the BIOS detects the new memory automatically. System Board You must swap the DIMMs and processor module(s) from the old system board to the new one if you replace the system board.
  • Page 28: Option Cards

    To install a new system board: Place the new system board into the chassis, align all mounting holes, and install the jackscrews on the external port connectors. Loosely install the remaining screws on the system board, except those for the processor retention module(s).
  • Page 29: Disk Drive Section Fans

    To replace the chassis fan: Disconnect the fan power cable from the power supply connector. Remove and retain the four screws attaching the fan and fan grille to the chassis. Ensure the airflow direction arrow on the new fan is pointing in the correct direction, then attach the new fan and fan grille to the chassis using the same four screws.
  • Page 30: Lithium (Cmos/Clock) Battery

    Lithium (CMOS/Clock) Battery The battery is located near the bottom front of the system board. See the System Board Manual for details. After you remove the battery, the system will lose its operating parameters stored in CMOS. As a result, the system BIOS parameters are lost. Parameters include date, time, hardware configuration, and other data.
  • Page 31: Chassis Intrusion Switch

    Connect the key switch cables to the connectors on the system board. Install the face panel with the replaced keyswitch. To replace an LED: Open the face panel. See Chapter 1, “Accessing the Components,” for details. Note the locations of the two LEDs on the switch mounting plate. Remove the switch mounting plate by removing the two screws attaching the plate to the chassis.
  • Page 32 Remove the two screws that secure the switch to the tab on the front of the chassis and remove the switch. Align the new switch with the chassis mounting holes and install the screws. Connect the wires to the same locations noted in Step 1.
  • Page 33: Upgrading The System

    Upgrading the System This chapter describes upgrading memory and processors, as well as installing expansion cards, internal drives, and external SCSI drives, in the InterServe 90 system. Before You Begin........................... 26 Adding Memory ..........................26 Upgrading Processors........................28 Adding Expansion Cards ........................
  • Page 34: Before You Begin

    CAUTION System memory modules from Intergraph Computer Systems are certified for use with Intergraph computers at extremes of temperatures and system load to ensure reliable performance. System memory modules available from other vendors may not function properly or reliably in your Intergraph computer.
  • Page 35 Before you install memory, do the following: Inspect DIMM keying. The slot keys on the DIMM must match the slot keys in the DIMM socket. This ensures that you have the correct voltage and type of DIMM. Inspect DIMM contacts. The DIMM must have gold-plated fingers that match the gold-plated socket contacts.
  • Page 36: Upgrading Processors

    Chapter 2, “Servicing the System,” for information on replacing the processors. See the System Board Manual for the location of processor slots and related connectors. You can upgrade processors by purchasing a processor upgrade kit from Intergraph Computer Systems. The kit contains all the hardware, software, and documentation required to perform the upgrade.
  • Page 37: Slot Locations

    Slot Locations AGP slot PCI slot PCI slot PCI slot PCI slot PCI slot (shared) ISA slot (shared) ISA slot Installing Option Cards For other cards, such as internal modems or SCSI adapters, see the documentation that came with the card for details on installation, configuration, cable connections, and operation. To install an option card: Locate an open slot and remove the blanking plate for the slot.
  • Page 38: Assigning System Resources

    CAUTIO Only use disk drives purchased from Intergraph in the disk drive bay. This ensures the drives meet the disk drive section specifications. See Chapter 2, “Servicing the System,” or System Setup for information on installing JBOD or RAID disk drives in the disk drive bay.
  • Page 39 The following describes the devices in the peripheral device cage. Drive Type Maximum Bay Capacity EIDE or SCSI peripheral device Externally accessible 5.25-inch x 1.6-inch EIDE or SCSI peripheral device Externally accessible 5.25-inch x 1.6-inch EIDE CD-ROM drive Externally accessible 5.25-inch x 1.6-inch EIDE floppy disk drive Externally accessible...
  • Page 40 Install the new device in the open bay. If you are installing a SCSI device, do both of the following (See Chapter 5, “Peripherals”, for details). (Mount the device in the open bay in the peripheral cage using the retained screws.) Set the SCSI ID on the new device to an unused ID number.
  • Page 41: Adding External Scsi Peripheral Devices

    SCSI Cable Quality Guidelines To ensure data integrity and optimum performance, do the following: Use only Intergraph Computer Systems SCSI cables. Cables from other vendors may not provide adequate shielding. Use the shortest cables possible to connect SCSI devices to the system and to each other.
  • Page 42: Scsi Id Guidelines

    SCSI ID Guidelines By default, specific devices use the following SCSI IDs: System disk drive (standard) uses ID 0 SCSI controller always uses ID 7 Read/write CD-ROM (optional) drive uses ID 4 4 mm DAT drive (optional) uses ID 6 Iomega Jaz drive (optional) uses ID 6 NOTE To easily determine the ID of each SCSI device on the system, restart the system.
  • Page 43: Changing Scsi Host Adapter Or Device Settings

    Ensure that the power switch on the device is in the off position, and then connect the power cord to the device and then to an AC receptacle. Turn on the power to the device and any other devices on the SCSI chain. Start the system.
  • Page 45: System Hardware

    System Hardware This chapter contains technical information about the hardware included in an IS90 system. Hardware Overview........................38 Functional Diagram ........................39 System Board..........................40 Disk Drive Section ......................... 40 Cable Routing and Pinouts ....................40 Jumper Settings ........................ 42 Disk Drive LEDs......................
  • Page 46: Hardware Overview

    Hardware Overview If your system includes any of the following hardware, refer to the documentation delivered with the hardware for additional information: Monitor and keyboard Single-channel RAID controller Symbios SCSI adapter Networking card InterSite Server Monitor card Uninterruptible power supply.
  • Page 47: Functional Diagram

    Functional Diagram The following diagram shows the power and data signals of the base unit components. Power AC In Data Power and Data Power Supply System Board Speaker Floppy Disk Drive Keyboard Mouse Graphics Adapter CD-ROM Drive Serial Ports Parallel Port Disk Drives (Internal/External)
  • Page 48: System Board

    System Board See the System Board Manual for detailed information on the system board for the InterServe 90 system. Disk Drive Section The disk drive bay includes the disk drive cage and a Small Computer Systems Interface (SCSI) backplane. This assembly is always replaced as one unit.
  • Page 49 J15 and J14 are the 68 pin SCSI connectors for connecting the backplane to a host bus adapter or RAID card. J15 is the input connector. NOTE J14 should only be used to daisy-chain multiple backplanes. J16 and J17 provide power (+12V, +5V, Ground) to the backplane. Both connectors must be used for proper operation.
  • Page 50: Jumper Settings

    Signal Signal Signal SCSI Data Bit 14 Shell OK (Ground) Request SCSI Data Bit 15 Term Power SCSI Data Parity 1 Term Power SCSI Data Bit 8 SCSI Data Bit 0 No Connect SCSI Data Bit 9 SCSI Data Bit 1 Fault Clock (Ground) SCSI Data Bit 10 SCSI Data Bit 2...
  • Page 51: Power Supply

    Left LED Activity RAID Disk Drive Status No error Steady on Disk drive rebuild stopped or disk drive is faulty Steady blink (approx. 1 per second) Disk drive rebuild in progress Fast steady blink (approx. 3 per second) Disk drive identification in progress 4 fast blinks, pause (repeats) Disk drive experienced a predicted fault 2 fast blinks, pause (repeats)
  • Page 52: Chassis Cooling Fans

    Signal Signal Signal +3.3V Power Good Ground +3.3V 5.0V Stdby Ground Ground +12.0V Ground +5.0V +3.3V -5.0V Ground -12.0V +5.0V +5.0V Ground +5.0V Ground Remote On J19 Connector Pinout Signal Signal Signal +3.3V Ground +5.0V +3.3V Reserved Ground Ground +5.0V +5.0V Ground +3.3V...
  • Page 53: Raid/Jbod Cooling Fan Specifications

    The power supply fan is not field replaceable. If the power supply fan requires replacement, you must replace the power supply. RAID/JBOD Cooling Fan Specifications The RAID/JBOD disk drive bay also has two cooling fans mounted behind the disk drive bay. The table below summarizes fan information.
  • Page 55: Peripheral Devices

    Peripheral Devices This chapter provides information on the cabling and configuration of standard peripheral devices in your InterServe 90 system. Internal Peripheral Device Cables ....................48 Floppy Disk Drive Cable....................48 EIDE Cable ........................48 Disk Drive Bay SCSI Cable ..................... 49 Ultra Wide SCSI Cable ....................
  • Page 56: Internal Peripheral Device Cables

    Internal Peripheral Device Cables The following describes internal peripheral device cables, their connectors, and the locations in the system to which they connect. Cable illustrations are not to scale. You can identify the cables and connectors using their spacing as a reference. See Chapter 3, “Upgrading the System,” for more information on peripheral device locations in the system.
  • Page 57: Disk Drive Bay Scsi Cable

    Disk Drive Bay SCSI Cable Connector Connects To SCSI adapter or RAID controller (depends on system configuration) SCSI backplane on disk drive bay Ultra Wide SCSI Cable Connector Connects To SCSI adapter Open SCSI terminator Peripheral Device Configuration This following provides information on configuring standard peripheral devices used in the system. See the following for related information: Chapter 4, “System Hardware,”...
  • Page 58: Floppy Disk Drive

    Floppy Disk Drive The following figure shows the cable connectors on a typical floppy disk drive. Power Floppy Data Connector Connector Device Connector Cable Connects to Power Power Supply Data MCBL106A0 Floppy disk controller on system board IDE CD-ROM Drive The following figure shows the cable connectors and jumper connectors on a typical IDE CD-ROM drive.
  • Page 59: Scsi Disk Drives

    SCSI Disk Drives The following figure shows the connectors on a typical SCSI disk drive. SCSI Connector SCSI Pin 1 Power Connector Device Connector Connects to Power SCSI backplane SCSI SCSI backplane See the label on the disk drive for information on jumper connectors.
  • Page 61: System Information

    System Information This chapter contains specifications and other technical information for the InterServe 90 system. Specifications ..........................54 System Configuration Summary ..................... 54 System Board Components......................55 Hardware Monitoring and Power Management................56 Intrusion Alert Switch........................56 Optional Hardware ......................... 57...
  • Page 62: Specifications

    Specifications Item Specifications Dimensions 16.7 in. wide x 25 in deep x 10.5 in. tall Maintenance clearance 36 inches (91.4 cm) front and back AC line voltage (US) 90 - 132 VAC, 47 - 63 Hz, 1 phase, 15A/125 V receptacle AC line voltage 180 - 264 VAC, 47 - 63 Hz, 1 phase, 15A/250 V receptacle (International)
  • Page 63: System Board Components

    Feature Description Disk Drives SCSI: 4.3 or 9.1 GB 7,200 RPM (SCA); 9.1, or 18.0 GB 10,000 RPM (SCA); All are LVD compliant. CD-ROM Drive 32X EIDE Expansion Slots One AGP, four PCI, one PCI/ISA (shared), one ISA Peripheral Bay One 5.25-inch x 1.6-inch front accessible bay for optional peripheral One 5.25-inch x 1.6-inch front accessible bay for optional peripheral One 5.25-inch x 1.6-inch external bay for CD-ROM drive...
  • Page 64: Hardware Monitoring And Power Management

    Hardware Monitoring and Power Management The InterServe features advanced hardware monitoring and power management capabilities. These capabilities help conserve energy, prolong system life, and provide for future functionality, such as remote system wakeup. The InterSite Hardware Monitor software reports the following key voltages and system states: All major voltages, including processor bus voltage;...
  • Page 65: Optional Hardware

    Optional Hardware If your system includes any of the following hardware, see the documentation delivered with that hardware for additional information: Monitor RAID controller SCSI controller (JBOD systems) External or internal peripherals...

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