Intergraph InterServe 9000 System Reference Manual page 6

7 Solving Problems.......................................................................................... 115
Resetting the System ........................................................................................................115
Initial System Startup Checklist .........................................................................................115
Running New Application Software Checklist ...................................................................116
Faulty Equipment Checklist ...............................................................................................116
More Problem-solving Procedures ....................................................................................117
Preparing the System for Diagnostic Testing ...........................................................117
Using PCDiagnostics................................................................................................117
Monitoring POST ......................................................................................................118
Verifying Proper Operation of Key System Lights ....................................................118
Confirming Loading of the Operating System ...........................................................118
Specific Problems and Corrective Actions ........................................................................118
Power Light Does Not Light ......................................................................................119
No Beep Codes or Incorrect Beep Pattern ...............................................................119
No Characters Appear on Screen ............................................................................119
Characters Are Distorted or Incorrect .......................................................................120
System Cooling Fans Do Not Rotate Properly .........................................................120
Diskette Drive Activity Light Does Not Light .............................................................120
Hard Disk Drive Activity Light Does Not Light ...........................................................121
CD-ROM Drive Activity Light Does Not Light ............................................................121
Network Problems ....................................................................................................121
PCI Installation Tips .................................................................................................121
Problems with Application Software ..................................................................................122
Bootable CD-ROM Is Not Detected ...................................................................................122
Error and Informational Messages ....................................................................................122
POST Codes and Countdown Codes ...............................................................................122
POST Error Codes and Messages ....................................................................................126
8 Technical Reference ..................................................................................... 129
Cable Routing ...................................................................................................................129
Connectors........................................................................................................................130
Main Power Connector .............................................................................................131
Auxiliary Power.........................................................................................................131
Diskette Drive ...........................................................................................................132
Front Panel Connector .............................................................................................133
SMM Connector .......................................................................................................134
IPMB Connector .......................................................................................................135
VGA Video Port ........................................................................................................135
Keyboard and Mouse ...............................................................................................136
Parallel Port..............................................................................................................136
Serial Ports A and B .................................................................................................137
Universal Serial Bus .................................................................................................137
Narrow SCSI ............................................................................................................138
Wide SCSI Connector ..............................................................................................139
IDE Connector..........................................................................................................140
Hard Drive LED ........................................................................................................140
ISA Connector ..........................................................................................................141
PCI Connector..........................................................................................................142
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