Summary of Contents for Intergraph InterServe 9400
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InterServe 9400 System Reference May 1999 D5AA00080...
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Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document. All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothi ng stated in, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.
Quick Reference and Conventions For translated warnings, see Appendix C, “Warnings” Part I: User’s Guide 1 Introduction to the High-performance Server 2 On-site Installation: Installing the Server 3 Power-on Self Test: Description/Running 4 Setup Utility: When to Run 5 System Setup Utility: When to Run 6 SCSI Configuration Utility 7 Emergency Management Port Console: How to Use 8 FRU and SDR Load Utility: When to Run...
20 Power System: Description/Calculating Power Usage 21 Back-up Battery: Replacing/Disposing 22 Solving Problems: Troubleshooting/Error Messages 23 Front Panel: Description/Voltages 24 Peripheral Bay Blindmate Board: Description A Regulatory Specifications B Equipment Log C Warnings Conventions WARNING WARNING indicates a hazard that can cause personal injury or equipment damage if the hazard is not avoided.
Contents Quick Reference and Conventions For translated warnings, see Appendix C, “Warnings” ............iii Part I: User’s Guide ......................iii Part II: Service Technician’s Guide..................iii Conventions .........................iv Part I: User’s Guide 1 Introduction to the High-performance Server ..........17 Server Features........................18 Chassis ..........................
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Security Menu......................51 Server Menu ......................52 Boot Menu ......................... 54 Exit Menu Selections ....................55 5 System Setup Utility: When to Run ............57 When to Run the System Setup Utility................57 What You Need to Do ......................58 Running the SSU........................ 58 Starting the SSU ......................
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Displaying a Given Area .................... 92 Using Specified CFG File................... 95 9 Hot-swappable Fans: Hot Swapping ............97 Tools and Supplies You Need .................... 97 Equipment Log ......................97 Hot-Swapping a Fan......................98 Removing a Fan ......................98 Replacing a Fan....................... 100 10 Hot-swappable SCSI Hard Disk Drives: Installing/Hot Swapping ..101 Hot-docking Bays ......................
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Reinstalling the Fan Array Assembly Cover ............. 125 Removing the Memory Module Cover..............125 Reinstalling the Memory Module Cover ..............126 13 Server Components: Removing/Reinstalling ..........127 Warnings and Cautions ....................127 Tools and Supplies You Need ..................127 Equipment Log ......................127 Fan Array Housing ......................
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PHP I/O Baseboard......................156 Removing the PHP I/O Baseboard ................156 Reinstalling the PHP I/O Baseboard ................ 156 MidPlane .......................... 158 Removing the Midplane ................... 158 Reinstalling the Midplane..................158 AC Filter and Cable ......................158 Removing the AC Filter and Cable................158 Reinstalling the AC Filter and Cable ................
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16 Peripheral Bay Backplane: Description ...........184 Warnings and Cautions ....................183 Peripheral Bay Backplane ....................183 SCSI ID Configurations.................... 184 Peripheral Bay Backplane Connectors ................184 17 PHP I/O Baseboard: Description/Setting Configuration Jumpers..185 Warnings and Cautions ....................185 PHP Input/Output (I/O) Baseboard Features ..............185 32-bit PCI Expansion Slots ..................
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18 CPU Baseboard: Description/Setting Configuration Jumpers ....217 Warnings and Cautions ....................217 CPU Baseboard Features ....................217 Processors....................... 217 Memory Interface..................... 218 DC-to-DC Voltage Converters ................. 218 I/O Interface......................219 Front Side Bus......................219 Front Side Bus Terminator Module ................219 CPU Baseboard Configuration Jumpers................
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22 Solving Problems: Troubleshooting/Error Messages ......261 Warnings and Cautions ....................261 Resetting the Server......................261 Initial Startup of the Server ....................262 Checklist262 Running New Application Software................... 263 Checklist263 After the Server Has Been Running Correctly ..............263 Checklist263 More Troubleshooting Procedures ................... 264 Preparing the Server for Diagnostic Testing ............
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A Regulatory Specifications ................285 Declaration of Compliance ....................285 Safety Compliance ......................285 Electromagnetic Compatibility (EMC) ................285 Electromagnetic Compatibility Notice (USA) ............286 Electromagnetic Compatibility Notices (International) ..........286 B Equipment Log ....................287 Equipment Log ......................... 287 C Warnings......................290 WARNING: English (US) ....................
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10-1. Hard Disk Drive and Carrier .................. 103 10-2. Hard Disk Drive and Carrier Assembly..............103 10-3. Installing a Hard Disk Drive................... 105 10-4. Hot-swap SCSI Drive Indicators................107 11-1. Removing a Power Supply..................111 12-1. Server Covers....................... 120 12-2. Peripheral Bay Cover and Front Bezel..............121 12-3.
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20-1. Jumper JP1 ......................250 21-1. Lithium Back-up Battery..................260 24-1. Peripheral Bay Blindmate Connectors ..............279 Tables 7-1. EMP Console Access Modes (Server configured for console redirection)....79 7-2. EMP Console Access Modes (Server not configured for console redirection)..80 17-1.
Part I: User’s Guide 1 Introduction to the High-performance Server 2 On-site Installation: Installing the Server 3 Power-on Self Test: Description/Running 4 Setup Utility: When to Run 5 System Setup Utility: When to Run 6 SCSI Configuration Utility 7 Emergency Management Port Console: How to Use 8 FRU and SDR Load Utility: When to Run 9 Hot-swappable Fans: Hot Swapping 10 Hot-swappable SCSI Hard Disk Drives: Installing/Hot Swapping...
1 Introduction to the High-performance Server The modular scaleable architecture of your high-performance rack server supports symmetrical multiprocessing (SMP) and a variety of operating systems. The server comes with Peripheral Component Interconnect (PCI) and Industry Standard Architecture (ISA) buses. The server board set consists of eight individual boards.
The easy-to-integrate server can easily accommodate the needs of a variety of high performance applications—for example, network servers, multiuser systems, and large database operations. As your application requirements increase, you can upgrade your server with: More powerful processors Additional memory Other peripheral devices Add-in I/O boards Server Features...
Server Features (continued) Feature Comment Front panel board The front panel board provides the user interface to the server. The board allows other servers to communicate with this server, even while power is down, via an Intelligent Chassis Management Bus (ICMB). Push-button switches control power-up, reset, and nonmaskable interrupt (NMI) functions.
Server Features (continued) Feature Comment PHP I/O baseboard One 16-bit ISA expansion slot shares a common chassis I/O expansion slot with a 32-bit PCI slot (you can use the shared slot for either ISA or PCI but not both). Six 32-bit PCI expansion slots; one of them shares a common chassis I/O expansion slot with the ISA slot (you can use the shared slot for either PCI or ISA but not both).
Chassis Figures 1-2 and 1-3 show the major components of the server. OM07330 Figure 1-2. Chassis, Board Set Front panel board CPU baseboard and processors C. PHP I/O baseboard D. Midplane Memory modules...
OM07300 Figure 1-4. Chassis, Rear View PCI and ISA add-in board expansion slots External LVDS connector C. PS/2-compatible keyboard/mouse port, 6-pin D. PS/2-compatible keyboard/mouse port, 6-pin PS/2-compatible serial ports 0 and 1, 9-pin RS-232 connector Super VGA compatible, 15-pin video connector G.
Controls and Indicators Item Feature Description Front Panel Power switch When pressed, it turns on or off the DC power inside the server. Reset switch When pressed, it resets the server and causes the power-on self test (POST) to run. NMI switch When pressed, it causes a nonmaskable interrupt.
Server Security There are several ways to prevent unauthorized entry or use of the server. Security with the Setup utility: Set server administrative and user passwords. Set secure mode to prevent keyboard or mouse input and to prevent use of the front panel controls.
Boot Without Keyboard The server can boot with or without a keyboard. Before it boots, the BIOS displays a message about the keyboard stating whether or not it detects one. During POST, the BIOS automatically detects and tests the keyboard if it is present. Locked Power and Reset Switches The power and reset push-button switches on the front panel are locked when the server is in the secure mode.
2 On-site Installation: Installing the Server This chapter tells how to: Select a site Connect input and output devices Turn on the server and create installation diskettes from the Server System Configuration Software CD Read and print a copy of this manual Exit to DOS WARNING The minimum server configuration weighs about 51.4 kg (113 lbs), and...
Physical Specifications Height 31.12 cm (12.25 inches) Width 44.45 cm (17.5 inches) Depth 71.12 cm (28.0 inches) Weight 51.4 kg (113 lbs) minimum configuration; 60 kg (132 lbs) maximum configuration Environmental Specifications Temperature –40° to 70 °C (–40° to 158 °F) Nonoperating 5°...
After Unpacking the Server Inspect the shipping box for evidence of mishandling during transit. If the shipping box is damaged, photograph it for reference. After removing the contents, keep the damaged box and the packing materials. If the contents appear damaged, file a damage claim with the carrier immediately.
OM07335 Figure 2-1. Server I/O Connections PS/2-compatible keyboard/mouse port, 6-pin connector PS/2-compatible keyboard/mouse port, 6-pin connector C. PS/2-compatible serial port 2 (COM2), 9-pin RS-232 connector D. PS/2-compatible serial port 1 (COM1), 9-pin RS-232 connector Super VGA compatible, 15-pin video connector PS/2-compatible parallel port (LPT), 25-pin bidirectional subminiature D connector G.
Obtaining a Power Cord Set WARNING Do not attempt to modify or use an AC power cord that is not the exact type required. The power cord meets the following criteria: For North America the cord must be UL Listed/CSA Certified, 14/3, 75 C type SJT with NEMA 6-15P attachment plug and IEC 320, C19 outlet.
D E F G OM07334 Figure 2-2. Server Power and Reset Switches Power switch Reset switch C. NMI switch D. Power LED (green) Power fault LED (yellow) Cooling fault LED (yellow) G. Drive fault (yellow) H. Front panel LCD...
Power-on Self Test Each time you turn on the server the power LED on the front panel turns on and the power-on self test (POST) starts running. POST checks the I/O system board, processor system board, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
Booting From the Server Configuration Software CD CAUTION The Server Configuration Software CD contains only a limited operating system. This limited operating system provides enough function to let you boot from the CD and copy and use the utility and manual files from the CD. But this limited OS is NOT intended to be copied onto diskettes or onto your †...
NOTE If you do not see the CD-ROM menu but see the following message instead, Operating system not found you need to change the “Boot Device Priority” to the CD-ROM. See “Error! Reference source not found.” on page Error! Bookmark not defined.
Server Won’t Boot From the CD It is possible that your server was shipped with the diskette drive or another device set as the first boot device. If so, the server will try to boot from a diskette or other device rather than from the CD we have provided.
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OM08361 Figure 2-5. CD-ROM Boot Menu The server should now boot from the CD, displaying a menu bar that includes creating diskettes, diagnostics, reading/printing the manual, and quitting to DOS. CAUTION If the server does not operate as described in this chapter, contact a qualified service technician.
3 Power-on Self Test: Description/Running Power-on Self Test (POST) WARNING The push-button on/off power switch on the front panel of the server does not turn off the AC power. To remove AC power from the server, you must unplug the power cord from the AC inlet filter or wall outlet. Each time you turn on the server the power LED on the front panel turns on and POST starts running.
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If POST detects an error, it displays the error code, the server beeps once, and this message appears: Press <F1> to Resume, <F2> for Setup To resume, press <F1>. However, if a drive with bootable media is not detected, the server beeps once, and this message appears: Operating System not found To enter Setup, Press <F2>.
4 Setup Utility: When to Run The flash-resident BIOS Setup utility is used to configure PHP I/O baseboard resources. It is stored in both flash memory (NVRAM) and the battery-backed memory of the real-time clock (RTC) on the PHP I/O baseboard. When to Run the BIOS Setup Utility The BIOS Setup is a flash-based configuration utility that is used to configure onboard resources and to set user-selectable options such as boot device ordering, keyboard autorepeat, and security.
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Each time you turn on or reboot your server POST begins and, after a few seconds, displays this message: Press <F2> to enter Setup After pressing F2, a few seconds may pass before entering Setup while POST completes tests and initialization functions.
Main Menu Default values are in bold typeface, and auto-configured values are shaded. Feature Option Description System Time HH:MM:SS Set the System Time. To select a field, press <Tab>, <Shift + Tab>, or <Enter>. Then type in a new value. If you replace the battery, the default time is 00:00.
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Main Menu (continued) Feature Option Description Type: User User—lets you enter the parameters of the hard disk Auto drive installed at this connection. 1-39 Auto—autotypes the hard disk drive installed here. CD-ROM 1-39—lets you select the predetermined hard disk drive ATAPI Removable installed here.
Main Menu (continued) Feature Option Description Processor 3 Stepping ID, absent or disabled. Processor 4 Stepping ID, absent or disabled. Keyboard Features Press <Enter> for options. Numlock: Auto Select power-on state for numlock. Key Click: Disabled Enabled produces the key click. Enabled Keyboard auto-repeat 30/sec...
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Advanced Menu (continued) Feature Option Description Pause Before Boot Disabled Pause five seconds before booting the OS. Enabled PCI Configurations Additional Setup menus to configure PCI devices. PCI Device, Setup items for configuring the specific PCI device. Embedded SCSI A Option ROM Scan: Enabled Initialize device expansion ROM.
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Advanced Menu (continued) Feature Option Description Serial Port B Disabled Configure serial port B using these options: Enabled Disabled—no configuration. Auto Enabled—user configuration. Auto—BIOS or OS chooses the configuration. OS Controlled—displayed when controlled by the OS. Base I/O Address Set the base I/O address for serial port B. Interrupt IRQ3 Set the interrupt for serial port B.
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Advanced Menu (continued) Feature Option Description Base RAM Step 1 MB Tests base memory once per MB or once per KB or 1 KB every location. Every location Extended RAM Step 1 MB Tests extended memory once per MB or once per KB or 1 KB every location.
Security Menu Feature Option Description User Password Is Clear When you enter your user password, this field automatically changes to set. Administrator Clear When you enter your administrator password, this field Password Is automatically changes to set. Enter Set User Password The user password controls access to the system at boot.
Server Menu Feature Option Description System Management An additional setup menu for changing server management features. Firmware SMIs Disabled Disabled turns off all firmware SMI sources. Enabled System Event Logging Disabled Enabled logs critical system events. Enabled Clear Event Log Disabled Enabled cleans the system event log.
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Server Menu (continued) Feature Option Description Baud Rate 9600 Select the baud rate. 19.2 K 38.4 K 115.2 K Flow Control No Flow Control Select the flow control. CTS/RTS CTS/RTS = Hardware XON/XOFF XON/XOFF = Software CTS/RTS + CD CTS/RTS + CD = Hardware + carrier detect for modem use.
Boot Menu Feature Option Description Disabled Diskette Check: Enabled verifies the diskette type on boot. Disabled Enabled speeds up the boot process. Boot Device Priority Select the search order for the types of boot devices. Diskette Drive Use the up and down arrow keys to select a device. Press <+>...
Exit Menu Selections The following menu options are available on the Server menu. Select an option by using the up or down arrow keys. Then press <Enter> to execute the option, and follow the prompts. Option Description Exit Saving Changes Exit Setup and save your changes to CMOS.
The System Setup Utility (SSU) is on the Server System Configuration Software CD shipped with the server. The SSU provides a graphical user interface (GUI) over an extensible framework for server configuration. For the InterServe 9400 systems, the SSU framework supports the following functions and capabilities:...
The SSU uses the information provided by .CFG files, configuration registers, flash memory, and the information that you enter, to specify a system configuration. The SSU writes the configuration information to flash memory. The SSU stores configuration values in flash memory. These values take effect when you boot the server.
Running the SSU Remotely To run the SSU remotely, you must invoke the SSU.BAT file with the /t switch and redirect the text-mode output via BIOS console redirection. The /t switch puts the display in text mode and allows the console to be viewed and controlled via BIOS console redirection. First, configure the server for BIOS console redirection.
Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU. There are four user-customizable settings. NOTE If you run the SSU from nonwritable media like a CD, these preferences will be lost when you exit the SSU.
Use the tab and arrow keys to highlight the task name, and press the <spacebar> or <Enter>. Figure 5-1. System Setup Utility Main Window Resource Configuration Add-in (RCA) Window The RCA provides three major functions: Creates representations of devices that cannot be discovered by the system (ISA cards) Modifies the contents of the system by adding and removing devices Modifies the resources used by devices You can use the RCA window to define an ISA card or add an ISA card by clicking on the...
1. From the SSU main window, launch the RCA by selecting the Resources task under the RCA heading in the task box. 2. When the RCA window appears, it displays messages similar to the following: Baseboard: System Board PCI Card: Bus 00 dev 00 –- Host Processor Bridge PCI Card: Bus 00 dev 0D –- SCSI Controller PCI Card: Bus 00 dev 0F –- Ethernet Controller PCI Card: Bus 00 dev 12 –- Multifunction Controller...
Defining an ISA Card An ISA card usually comes with a vendor-created .CFG file that specifies the resources the card requires to function properly. If the .CFG file is unavailable, you must manually create it or define the card through the SSU. Defining an ISA card consists of specifying the name of the card and the resources it consumes.
Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards. This alerts you to any possible problems with that particular card in the current configuration. To add an ISA card: 1.
System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window. This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs. Devices can be organized according to the resources you want to examine using the options in the Resource section of the screen.
Multiboot Add-in The Multiboot Add-in (MBA) provides an interface for selecting Initial Program Load (IPL) devices. Using the MBA, you can identify all IPL devices in the system and prioritize their boot order. On power-up, the BIOS sequentially attempts to boot from each device. To change the boot device priority: 1.
Security Add-in The Security Add-in (PWA) provides security and password support options. Within the PWA, you can either set or modify the User and Administrator passwords or update any of the various security options available. To Set the User Password 1.
Security Options Under this window, you can set the other security options: Hot Key—set a key sequence that, when pressed, will drop the server into secure mode. Lock-Out Timer—set an interval that, if no activity takes place during it, will drop the server into secure mode.
System Event Log Manager Add-in Clicking on the SEL Manger add-in task brings up the SEL Manager window. It lets you examine SEL records: via the Baseboard Management Controller (BMC) in hex or verbose mode by sensor type or event type in hex or verbose mode from a previously stored binary file in hex or verbose mode The SEL Manager window also lets you: save the SEL records to a file in either text or binary form...
Figure 5-8. System Event Log Main Window Sensor Data Record (SDR) Manager Add-In In this window, you can: Examine all SDR records through the BMC (in either Hex or Verbose mode) Examine SDR records by Record type (in either Hex or Verbose mode) Examine SDR records from a previously stored binary file (in either Hex or Verbose mode) Save the SDR records to a file (in either text or binary form) The SDR Manager can display SDR records in either raw form (hexadecimal) or in an interpreted,...
Menu Click On File Open FRU Opens FRU data from a previously saved file Save SDR Saves SDR data to a file in binary raw or verbose text format Exit Quits the SDR Manager View SDR Info Displays SDR information as returned by the GetSDRInfo interface of the BMC All Records Displays all records in the SDR repository...
Field Replaceable Unit (FRU) Manager In this window you can: Examine all FRU Inventory areas on the server (in either Hex or Verbose mode) Examine individual FRU Inventory areas (in either Hex or Verbose mode) Examine FRU Inventory areas from a previously stored binary file (in either Hex or Verbose mode) Save the FRU Inventory areas to a file (in either text or binary form) The FRU Manager can display the FRU Inventory areas in either raw form (hexadecimal) or in an...
Figure 5-10. FRU Manager Main Window Exiting the SSU Exiting the SSU causes all windows to close. 1. Exit the SSU by opening the menu bar item File in the SSU Main window. See “System Setup Utility Main Window” on page 61. 2.
6 SCSI Configuration Utility The SCSI configuration utility allows you to configure/view the settings of the host adapters and devices in the server. For information about the SCSI configuration refer to the Mylex appplication documents shipped with the unit.
Powering the server on or off Resetting the server The EMP Console uses three management plug-ins to monitor the server: SEL Viewer (not available on InterServe 9400 servers) SDR Viewer (not available on InterServe 9400 servers) FRU Viewer The EMP Console also has a Phonebook plug-in that can be used to create and maintain a list of...
How EMP Console Works The EMP shares use of the COM 2 port with the system on the server. When the EMP has control of the port, the port operates in command mode. When the system has control, the port operates in console redirect mode.
Figure 7-2. EMP Console in Redirect State Figure 7-2 shows the EMP Console window in redirect mode with the terminal window. The text that appears on the server monitor displays in the Redirect window. Availability of the various EMP Console features are determined by two factors: the BIOS EMP access mode and whether the server’s COM 2 port is configured for console redirection.
Table 7-2. EMP Console Access Modes (Server not configured for console redirection) Mode Server is powered off During POST After OS boots Disabled Redirect window appears, Redirect window appears, Redirect window appears, but is blank but is blank but is blank Pre-boot EMP commands available EMP commands available...
Setting Up the Server for the EMP To use the EMP, you must configure the server’s BIOS with specific settings. These settings are found in the BIOS Server menu and the Console Redirection submenu. The BIOS settings section, found earlier in this document, shows all the available options. This section focuses on the settings that must be configured in order to use the EMP.
Main EMP Console Window The main EMP Console window provides a graphical user interface (GUI) to access server control operations and to launch the management plug-ins. At the top of the window is the menu and tool bar. These provide the options to initiate plug-ins and other support features. A status bar at the bottom displays connection information such as server name, line status, and mode.
Power On/Off - displays the Power on/off dialog. Reset - displays the Reset dialog. SEL Viewer - displays the SEL Viewer. (not available on InterServe 9400 servers) SDR Viewer - displays the SDR Viewer. (not available on InterServe 9400 servers) FRU Viewer - displays the FRU Viewer.
Server Control Operations Three server control operations are available from the menu or toolbar in EMP Console: remote server connection, powering the server on and off, and resetting the server. The server console mode can also be switched between EMP active and BIOS redirect modes through post-power-up and reset options.
Config - displays the Phonebook dialog. Cancel - exits the Connect dialog without taking any action. Help - displays the help information for this dialog. Power On/Off Selecting Power On/Off from the Action menu displays the Power on/off dialog. This dialog provides commands to remotely power on or power off the server.
Reset Selecting Reset from the Action menu displays the Reset dialog. This dialog provides the ability to remotely reset the server with post-reset options. Figure 7-5. Reset Dialog Options available in the dialog are: System Reset - resets the server with the selected post-reset options. This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations.
Phonebook EMP Console provides a support plug-in known as Phonebook. It stores names and numbers of servers in a list that can be updated by adding, modifying or deleting entries. Phonebook can be opened from the main menu and toolbar, or launched from the Connect dialog by clicking the Config button.
FRU Viewer The FRU Viewer allows you to view the server’s FRU (Field Replaceable Unit) data from the server’s Front Panel FRU information area. The options available in the FRU Viewer are: View all FRU records View FRU summary info Set FRU display mode to either Hex or verbose mode Close the FRU Viewer Exit EMP Console...
8 FRU and SDR Load Utility: When to Run The Field Replacement Unit (FRU) and Sensor Data Record (SDR) Load Utility is a DOS based program used to update the server management subsystem’s product level FRU, SDR, and the Desktop Management Interface (DMI) nonvolatile storage components (EEPROMs). The load utility: discovers the product configuration based on instructions in a master configuration file displays the FRU information (it may have values the user can change)
How You Use the FRUSDR Load Utility This utility is compatible with ROM-DOS Ver. 6.22, MS-DOS Ver. 6.22, and later versions. The utility accepts CFG, SDR and FRU load files. The executable file for the utility is frusdr.exe. The utility requires the following supporting files: one or more .fru files describing the system’s field replaceable units a .cfg file describing the system configuration a .sdr file describing the sensors in the system...
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Copyright (c) 1998, Intel Corporation, All Rights Reserved This utility must be run from a system executing DOS. Running in a Window’s DOS box is insufficient and will provide incorrect results. Programming the BMC FRU area clears the SDR table, therefore the SDR table must be reprogrammed.
Displaying a Given Area When the utility is run with the -d DMI, -d FRU, or -d SDR command line flag, the indicated area is displayed. Each area represents a sensor; one sensor for each instrumented device in the server. If the given display function fails because of an inability to parse the data present or a hardware failure, the utility displays an error message and exits.
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Example: To display the FRU area, type and press <Enter>. A message similar to the frusdr -d fru following appears: Common Header Area (Version 1, Length 8) Header Area Version = 01h Internal Area Offset = 01h Chassis Area Offset = 0Ah Board Area Offset = 0Eh...
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Product Information Area (Version 1, Length 80) Unicode Country Base = 00h Manufacturer Name (ASCII) = Intel Product Name (ASCII) = AC450NX Server System Part Number (ASCII) = ASDK128M1P2MBPP Version (ASCII) Serial Number (ASCII) = 0123456789 Asset Tag (ASCII) END OF FIELDS CODE Displaying SDR Area The SDR nonvolatile storage area is displayed in the following hex format.
Using Specified CFG File The utility can be run with the command line parameter of -cfg filename.cfg. The filename can be any DOS accepted, eight-character filename string. The utility loads the specified CFG file and uses the entries in the configuration file to probe the hardware and to select the proper SDRs to load into nonvolatile storage.
Updating DMI Nonvolatile Storage Area After programming the BMC FRU area, the utility then programs the following Chassis, Board, and Product FRU information to the DMI fields. Example: Loading DMI System Area Manufacturer Name : Intel Name : AC450NX Server System Version Number : ASDK128M1P2MBPP Serial Number : 0123456789 Loading DMI Board Area...
9 Hot-swappable Fans: Hot Swapping This chapter tells how to hot-swap a fan. When the yellow fan failure LED on the front panel turns on, you can determine which fan is defective by checking the yellow fan failure LEDs mounted next to each fan. When a fan fails, the LED will be on continuously.
Hot-Swapping a Fan The server contains six fans in a (5 + 1) redundant configuration for cooling system components. If a single fan fails, the yellow fan failure LED on the front panel turns on. A fan-fail LED mounted next to each fan identifies the failed fan. You can easily hot-swap the defective fan without turning the server power off.
Replacing a Fan See Figure 9-1. 1. Remove the new fan from the protective packaging. 2. Record the model and serial numbers of the fan in your equipment log. NOTE Fans are keyed and can only be inserted one way. Be sure that the fan connector will mate with the front panel baseboard connector when aligning the fan in the fan cavity.
10 Hot-swappable SCSI Hard Disk Drives: Installing/Hot Swapping Hot-docking Bays Two 3.5-inch hot-docking bays provide space for 3.5-inch wide by 1-inch high single connector attachment (SCA) SCSI hard disk drives. You can install up to 2 industry-standard wide/fast-20 SCSI III SCA-type hard disk drives in these bays. The power supply fans provide cooling for the hot swap drives.
SCSI SCA Hard Disk Drives The server supports a variety of single-ended and differential SCSI SCA-type hard disk drives. Mounting a SCSI SCA Hard Disk Drive in a Carrier See Figures 10-1 and 10-2. 1. Remove the 3.5-inch hard disk drive from the protective wrapper, and place it on an antistatic surface.
OM07153 Figure 10-1. Hard Disk Drive and Carrier EMI/ESD grounding clips and fingers SCA connector C. SCSI hard disk drive D. Drive carrier handle OM08268 Figure 10-2. Hard Disk Drive and Carrier Assembly Four screws...
Installing a SCSI SCA Hard Disk Drive in a Hot-docking Bay See Figure 10-3. 1. Orient the carrier and drive assembly in front of the hot-docking bay guide rails so that metal fingers of the perforated metal bracket attached to the carrier are facing up. Make sure that the carrier is placed correctly into the guide rails to avoid damage.
OM07336 Figure 10-3. Installing a Hard Disk Drive Drive carrier latch Drive carrier handle C. Hot-docking bay guide rails 3. If you installed a RAID controller board in your server, run the Disk Array Controller Configuration utility supplied with the board. See the manufacturer’s documentation provided with the board.
Hot-swapping a SCSI SCA Hard Disk Drive Status LEDs are arranged in sets of three below each of the 2 hot-docking bays. They monitor the status of each drive. When a yellow LED is on continuously, it is okay to hot-swap (remove and replace) a bad drive with a good one.
A B C OM07345 Figure 10-4. Hot-swap SCSI Drive Indicators Green LED, drive power Green LED, drive activity C. Yellow LED, drive fault W page should be blank...
11 Hot-swappable Power Supplies: Hot Swapping This chapter tells how to hot-swap a server power supply. When the yellow power supply failure LED on the front panel turns on, you can determine which power supply is defective by checking the three status LEDs on the back of each power supply. If a power supply fails, the yellow FAIL LED on the back of the power supply will be on continuously.
Hot Swapping a Power Supply In a fully configured server, the power system contains three 750 watt auto-ranging power supplies; one of the power supplies is redundant. If a single power supply fails in the redundant power system, the yellow power supply failure LED on the front panel turns on. You can easily hot-swap the defective power supply without turning the server power off.
Replacing a Power Supply See Figure 11-1. 1. Remove the new power supply from the protective packaging. 2. Record the model and serial numbers of the power supply in your equipment log. 3. Slide the replacement power supply into the power supply cavity with the handle out. 4.
Safety Guidelines EFORE YOU REMOVE SERVER COVERS OBSERVE THESE GUIDELINES 1. Turn off all peripheral devices connected to the server. 2. Turn off DC power in the server by pressing the push-button on/off power switch on the front panel of the server. 3.
CAUTION Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, add-in boards, and other components. This server can withstand normal levels of environmental ESD while you are hot-swapping hard disk drives and power supplies. However, we recommend doing all procedures in this manual only at an ESD workstation.
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Grounding the rack installation: To avoid the potential for an electrical shock hazard, you must include a third wire safety grounding conductor with the rack installation. If the server power cord is plugged into an AC outlet that is part of the rack, then you must provide proper grounding for the rack itself.
12 Server Covers: Removing/Reinstalling This chapter tells how to remove and reinstall the server covers. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server. Before removing the covers, see “Safety Guidelines” on page 115.
OM07302 Figure 12-1. Server Covers Memory module cover Fan array cover C. Top cover D. PCI hot-plug cover Removing the Peripheral Bay Cover The peripheral bay cover is attached to the chassis with press-in rivets and spring clips. See Figure 12-2. 1.
Figure 12-2. Face Panel Removing the Front Face Panel. The metal face panel is attached to the chassis with four screws: two on each side of the face panel. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove and retain the 4 screws mounting the face panel to the chassis. 3.
NOTE It is not necessary to remove the PCI bus hot-plug cover. 7. While facing the back of the server, pull hard on the front edge of the cover to disengage the tabs along the sides of the cover from the slots in the chassis slide. 8.
OM07305 Figure 12-4. PCI Regular Slot Cover Two screws Reinstalling the Top Cover See Figures 12-3 and 12-4. 1. Reinstall the PCI bus regular expansion slot cover. 2. While facing the back of the server, position the top cover over the chassis so that the tabs along the edges of the cover align with the slots in the top edge of the chassis.
OM07357 Figure 12-5. PCI Bus Hot-Plug Cover Reinstalling the PCI Bus Hot-Plug Cover See Figure 12-5. 1. Ensure that add-in boards are firmly seated in their respective slots. 2. Position the cover over the top cover so that the tabs along its edges align with the slots in the top cover.
Removing the Fan Array Assembly Cover 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the front bezel as described earlier. 3. Remove the top cover as described earlier. 4. Remove and save the screw that secures the fan array assembly cover to the chassis. 5.
OM07353 Figure 12-6. Memory Module Cover Reinstalling the Memory Module Cover See Figure 12-6. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Place the cover in position and tighten the four captive screws to secure the cover. 3. Reinstall the front bezel as described earlier.
13 Server Components: Removing/Reinstalling This chapter tells how to remove and reinstall major server components. Because the CPU baseboard is mounted horizontally toward the front of the chassis and the PHP I/O baseboard is mounted horizontally towards the rear of the chassis, the procedures start with the covers and end up with the baseboards.
Fan Array Housing Removing the Fan Array Housing See Figures 13-1 and 13-2. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the top cover, the fan array assembly cover, and the memory module cover as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 3.
LCD Module The LCD module displays server information. Removing the LCD Module See Figure 13-3. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the memory module cover as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 3. Remove the two screws that secure the LCD module to the chassis. 4.
OM07358 Figure 13-3. LCD Module Memory Modules CAUTION To avoid damaging the memory module DIMM sockets, do not attempt to use the metal stiffener on the memory module as a handle. Removing a Memory Module See Figure 13-4. 1. Observe the precautions on page 115, “Safety Guidelines.” 2.
Reinstalling a Memory Module See Figure 13-4. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Being careful not to touch the components on the memory module, remove it from its protective wrapper. Place the module DIMM-side up on a nonconductive, static-free surface. 3.
Front Side Bus Terminator Module The CPU baseboard provides four slot 2 connectors for processors packaged in S.E.C. cartridges. If any slot 2 connector is depopulated, a terminator module must be installed in the connector to properly terminate the signals on the front side bus (FSB). For example, if only two slots are populated with processors, you need FSB terminator modules in the two unpopulated processor slots.
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OM07306 Figure 13-5. Removing a Holddown...
Processor The CPU baseboard supports up to four processors packaged in S.E.C. cartridges. CAUTION The processors can be extremely sensitive to ESD and always require careful handling. After removing a processor from a protective wrapper or from the CPU baseboard, place it on a nonconductive, static-free surface. Do not slide the processor over any surface.
DC to DC Converter VRM VRM in connector Provides power for Description Processor #1 Processor core power only Processor #1 and #2 L2 Cache power only Processor #2 Processor core power only Processor #3 Processor core power only Processor #3 and #4 L2 Cache power only Processor #4 Processor core power only...
OM07318 Figure 13-6. DC to DC Converter VRM VRM socket DC to DC Converter VRM C. Ejector lever D. J1, VRM connector J3, VRM connector J2, VRM connector G. J5, VRM connector H. J6, VRM connector J4, VRM connector CPU Baseboard...
CPU Tray The CPU tray provides rigid mounting for the front panel board, the CPU baseboard, and the memory modules. It also facilitates mating with the midplane. Removing the CPU Tray See Figure 13-7. 1. Observe the precautions on page 115, “Safety Guidelines.” 2.
OM07328 Figure 13-8. CPU Tray Support Rail Front Panel Board The front panel board contains the server controls and indicators. It is mounted on snap-on and threaded standoffs on the CPU Tray (see Figure 13-7). Removing the Front Panel Board See Figure 13-9.
CAUTION When the front panel board is free of the CPU board connector, its switches are surrounded by sheet metal. Be careful not to damage these switches when lifting the front panel board. 5. Push/pull the front panel board horizontally to free it from the CPU baseboard connector and lift the board from the chassis.
CPU Baseboard Removing the CPU Baseboard See Figure 13-10. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the CPU tray as described earlier. 3. Remove the front panel board as described earlier. 4. Remove the terminator modules as described earlier. 5.
Add-in Boards The PHP I/O baseboard provides 10 PCI bus master slots and one ISA bus master slot. They † accept any add-in PCI and ISA boards or any add-in board that is compatible with an IBM PC AT † or PC XT system (except for an 8-bit drop card that fits only in an 8-bit PC XT connector).
5. Being careful not to touch the components or gold edge connectors on the add-in board, remove it from the protective wrapper, and place it component-side up on a nonconductive, antistatic surface. 6. Record the serial number of the board in your equipment log. 7.
Removing an Add-in Board CAUTION Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emission characteristics of the server and to ensure proper cooling of the server components. See Figures 13-11, 13-12, and 13-13. 1. Observe the precautions on page 115, “Safety Guidelines.” 2.
I/O Riser Card Removing the I/O Riser Card See Figure 13-14. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the top and PCI bus regular slot covers as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 3. Disconnect the Intelligent Chassis Management Bus (ICMB) signal cable from J1 on the I/O riser card.
I/O Tray The I/O Tray provides rigid mounting for the PHP I/O baseboard and facilitates mating with the midplane. Removing the I/O Tray See Figure 13-15. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the top and PCI bus regular slot covers as described in Chapter 12, “Server Covers: Removing/Reinstalling.”...
Intelligent Chassis Management Bus (ICMB) Board Removing the ICMB Board See Figure 13-16. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the top and PCI bus regular slot covers as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 3.
PHP I/O Baseboard CAUTION The PHP I/O baseboard can be extremely sensitive to ESD and always requires careful handling. After removing the baseboard from the server, place it component-side up on a nonconductive, static-free surface to prevent shorting out the battery leads. If you place the baseboard on a conductive surface, the back-up battery leads may short out.
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12. Reinstall all PCI hot plug expansion slot power switch activators and covers in their original positions. 13. Reinstall the top and PCI bus regular slot covers as described in Chapter 12. 14. Connect all peripheral device cables that go to the I/O panel on the rear of the system. 15.
MidPlane Removing the Midplane 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the top and PCI bus regular slot covers as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 3. Remove the CPU tray as described earlier. 4. Remove the I/O Tray as described earlier. 5.
Reinstalling the AC Filter and Cable 1. Remove the AC filter and cable from the antistatic protective wrapper if you placed it in one. 2. Lay the cable in position inside the chassis. 3. Reinstall the three plug retaining brackets and secure with screws. 4.
OM07350 Figure 13-18. Peripheral Bay Peripheral Bay Backplane Removing the Peripheral Bay Backplane See Figure 13-19. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the top cover as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 3. Remove Peripheral Bay as described earlier. 4.
Reinstalling the Peripheral Bay Backplane See Figure 13-19. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the board from the antistatic protective wrapper if you placed it in one. 3. Position and align the board over the two alignment pins. 4.
Peripheral Bay Blindmate Board Removing the Peripheral Bay Blindmate Board 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the top cover as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 3. Remove the fan array housing as described earlier. 4.
14 Removable Media Drives: Installing/Removing/Replacing This chapter tells how to remove and reinstall removable media drives. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server. Before removing the covers, see “Safety Guidelines” on page 115.
Removing the Diskette Drive See Figure 14-1. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the peripheral bay as described in Chapter 13, “Server Components: Removing/Reinstalling.” 3. Disconnect the power and signal cables from the 3.5-inch diskette drive. 4.
CD-ROM Drive The server comes with an CD-ROM drive installed in the peripheral bay. Removing the CD-ROM Drive See Figures 14-2, and 14-3. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the peripheral bay as described in Chapter 13, “Server Components: Removing/Reinstalling.”...
OM06742 Figure 14-3. Snap-in Plastic Slide Rails CD-ROM drive C. Screw D. Slide rail Replacing the CD-ROM Drive See Figures 14-2, and 14-3. 1. Remove the CD-ROM drive from the protective packaging, and place it on an antistatic surface. 2. Record the model and serial numbers of the drive in your equipment log. 3.
15 Midplane: Description/Voltages This chapter describes the midplane. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server. Before removing the covers, see “Safety Guidelines” on page 115.
Detection Signals Signal Name Description Present When the presence detect line is low, the power supply is present. AC OK When the power-good signal on the midplane goes high, it signifies that all power supply voltages are available and stable. Predictive Failure The predictive failure signal from the power supply alerts the front panel controller (FPC) in case the supply is likely to fail because of a poorly performing fan—running...
Grand Connector Pins on this connector extend through the midplane and connect with both the CPU baseboard and the PHP I/O baseboard. F16 and Front Panel Connector, J3 Signals Pins COM2_TO_FP_EN GROUND GROUND COM2_TO_SIO_EN PIC_CLK IO_TCK XIMB_SOUT_EN SIN_TTL_COM2 STPCLK_L GROUND IO_TDO GROUND IO_TMS...
Grand Connector to Mem A, J4 and Mem B, J1 (continued) Signals Pins MD#(62) MD#(61) MD#(60) DSTBP3# MD#(59) MD#(58) MUXCLK1 MD#(56) MD#(57) MD#(55) MD#(54) Unused Was DCMPLT# Was DVALID# Was WDEVT# +1.5V MD#(53) MD#(52) MD#(51) MD#(50) MD#(49) MD#(48) DSTBP2# MD#(47) MD#(46) MD#(45) +1.5V...
16 Peripheral Bay Backplane: Description This chapter describes the peripheral bay backplane and lists its SCSI ID. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server. Before removing the covers, see “Safety Guidelines” on page 115.
then applies power to the drive. Power control also lets you insert and store a spare drive in an SCA connector. When a drive fails, the spare drive can be put into service. SCSI ID Configurations The SCSI chip on the peripheral bay backplane uses the SAF-TE protocol to communicate with the I/O baseboard and uses SCSI ID 6.
17 PHP I/O Baseboard: Description/Setting Configuration Jumpers This chapter describes the PHP I/O baseboard and tells how to configure the jumpers. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server.
32-bit PCI Expansion Slots Six 32-bit PCI bus master slots (two primary and four secondary) on the PHP I/O baseboard provide expansion enhancement. One 32-bit primary slot shares a common chassis expansion slot with the ISA slot; you can use the shared slot for either PCI or ISA but not both. The PCI bus operates at 33 MHz and provides: 32-bit memory addressing +3.3 V and +5 V environments...
PCI Video Controller The onboard Cirrus Logic GD5446 PCI VisualMedia accelerator is a 64-bit DRAM-based SVGA controller with hardware-accelerated BitBLT transfers of data, video playback, and video capture to the frame buffer. The frame buffer is addressable through a 16-Mbyte window consisting of three, 4-Mbyte byte-swapping apertures, and a special video aperture.
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Extended VGA Modes Colors Pixel Horiz. Vert. Mode(s) (number/ Char. x Char. Freq. Freq. Freq. in Hex palette size) Cell Resolution (MHz) (KHz) (Hz) 58, 6A 16/256K 100 x 37 800 X 600 35.2 58, 6A 16/256K 100 x 37 800 X 600 37.8 58, 6A...
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Extended VGA Modes (continued) Colors Pixel Horiz. Vert. Mode(s) (number/ Char. x Char. Freq. Freq. Freq. in Hex palette size) Cell Resolution (MHz) (KHz) (Hz) ‡ 640 X 480 31.5 37.5 ‡ 640 X 480 43.3 ‡ 800 X 600 35.2 ‡...
Extended VGA Modes (continued) Colors Pixel Horiz. Vert. Mode(s) (number/ Char. x Char. Freq. Freq. Freq. in Hex palette size) Cell Resolution (MHz) (KHz) (Hz) 1024 x 768 1024 x 768 78.7 1024 x 768 94.5 68.3 256/256K 144 x 54 8 x 16 1152 x 864 94.5...
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Front Panel Controller (FPC) Where located: on the front panel board What it manages: server power control consolidation from several sources push-button power signal from the front panel connector real-time clock (RTC) server monitor module (SMM), if installed commands from the Intelligent Platform Management Bus (IPMB) power and reset switch interfaces fault LEDs chassis, midplane and power supplies Field Replacement Unit (FRU) inventory interface...
I/O Riser Card The I/O riser card contains all the legacy I/O connections such as video, keyboard, mouse, etc. The card plugs into the legacy connector on the PHP I/O baseboard and provides the following external connectors: PS/2-compatible keyboard (interchangeable with the mouse) PS/2-compatible mouse (interchangeable with the keyboard) parallel port two serial ports...
PHP I/O Baseboard Configuration Jumpers You can use the configuration jumpers on the PHP I/O baseboard to recover a BIOS, clear a CMOS password, or clear all CMOS settings. Figure 17-2 shows the jumper positions for the default system configuration. The reserved pins may not be populated in shipping configurations. Table 17-1 shows the minimum default configurations in bold face type.
Clearing the Password The jumper on J2C1 pins 6(B-C) protects the CMOS password during server reset. Moving the jumper to pins 6(A-B) clears the password during server reset. To clear the CMOS password: 1. Observe the precautions on page 115, “Safety Guidelines.” 2.
Recording the Current BIOS Settings Before updating the BIOS, record your current BIOS settings. You will need them to configure your server at the end of the update procedure. 1. Turn on your video monitor and your server. Each time you turn on or reboot your server POST begins and, after a few seconds, displays this message: Press <F2>...
4. When the following message appears, press <F2>. Press <F2> to enter SETUP. 5. After entering Setup, press <F9> to load Setup defaults; then press <Enter> to confirm. 6. Set the Setup options to the settings you wrote down before updating the BIOS. 7.
6. Turn on the monitor and server. After the server boots, the speaker emits a single beep and the recovery process starts—it takes about three minutes. When the recovery process completes, the speaker emits two beeps. While in the recovery mode, there is no screen display on the monitor. The keyboard is disabled as the server automatically recovers the BIOS.
Boot Sequence The PHP I/O baseboard provides the server with a variety of methods for detecting and booting an operating system. The BIOS scans devices and user configurable option slots in a specific sequence. Knowing the precise sequence the BIOS detects, sets up, and boots, assists in defining the server configuration.
PHP I/O Baseboard Layout OM07313 Figure 17-3. PHP I/O Baseboard Layout J1G2, Primary IDE port J2G1, Primary SCSI port C. J1E2, Diskette drive port D. J2E2, Secondary SCSI port J1C1, I2C feature connector J2C1, jumper block G. J1A1, USB connector H.
PHP I/O Baseboard Connectors Expander Bus Connector: Signal Section Signal Signal Signal COM2_TO_FP_EN IO_TCK XIMB_SOUT_EN SIN_TTL_COM2 IO_TDO IO_TMS BMC_SPI_BUS(1) IO_TDI PWRGDB BMC_SPI_BUS(6) A20M_L BMC_SPI_BUS(0) CPU_SPI_RESET_L PROC_RESET_L I2C_BMC_SCL I2C_BMC_SDA BMC_SPI_BUS(3) BMC_SPI_BUS(5) NMI_5V SMI_L IGNNE_L I2C_GLOBAL_SDA X0D_L(0) X0D_L(1) X0XRTS_L X0HRTS_L X0D_L(3) X0D_L(4) X0D_L(2) X0BE_L(0) X0D_L(6)
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Expander Bus Connector: Signal Section A, B, & C (continued) Signal Signal Signal X1D_L(1) X1XRTS_L X1HRTS_L X1D_L(3) X1D_L(4) X1D_L(2) X1BE_L(0) X1D_L(6) X1D_L(5) X1PAR_L X1D_L(8) X1D_L(9) X1D_L(7) X1ADS_L X1D_L(11) X1D_L(12) X1D_L(10) X1BE_L(1) X1D_L(14) X1XSTBN_L X1D_L(15) X1D_L(13) 5V_SENSE X1CLK 5V_RET_SENSE Expander Bus Connector: Signal Section D & E Signal Signal COM2_SIO_EN_A_...
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Expander Bus Connector: Signal Section D & E (continued) Signal Signal X0HSTBP_L X0HSTBN_L DCMPLTB_L ISP_MODE ISP_EN_L ISP_CLK ISP_FPC_EN_L (-12V) (-12V) DVALIDB_L CPU_SLP_L FP_T0_PIIX4_PWRBTN SECURE_MODE_BMC DSEL1_L X1IB_L PWR_GOOD PS_PWR_ON FP_NMI_SWT_L PWR_CNTR_SFC PWR_CNTR_RTC_L I2C_CEL_CONNECT_FPC I2C_CEL CONNECT_BMC X1BLK_L I2C_BACKUP_SCL X1RST_L I2C_BACKUP_SDA MIOC_INTREQ_L X1XSTBP_L X1HSTBP_L X1HSTBN_L...
32-bit PCI Connector Signal Signal Signal Signal TRST_L AD16 -12 V AD17 +12 V +3.3 V C/BE2_L FRAME_L GND (Ground) IRDY_L +5 V TRDY_L +5 V +3.3 V INTA_L +5 V DEVSEL_L INTC_L STOP_L INTB_L +5 V +3.3 V INTD_L LOCK_L RESERVED SDONE...
64-bit PCI Connector For pins A1–A62 and B1–B62, the 64-bit PCI connector is identical to the 32-bit PCI connector. The table below shows the additional extension pins for the 64-bit PCI connector. Signal Signal GND (Ground) RESERVED C/BE7_L C/BE5_L C/BE6_L +5 V C/BE4_L PAR64...
ISA Connector The ISA connector on the PHP I/O baseboard follows the standard pinout given in the ISA Specification. Signal Signal GND (Ground) IOCHK_L RESET +5 V IRQ9 -5 V DRQ2 -12 V SRDY_L +12 V IOCHRDY SMEMW_L SMEMR_L SA19 IOW_L SA18 IOR_L...
IDE Port Signal Signal RSTDRV GND (Ground) DD10 DD11 DD12 DD13 DD14 DD15 KEY PIN DIOW DIOR IORDY CSEL DACK No connection No connection CS1P_L DS3P_L DHACT_L C Feature Connector Name Name SMI# I2CCLK CONP PWROFF# I2CDATA LPOK KEYUNLK HostAUX RESET# SECURE INTRUD#...
Legacy Connector The legacy connector on the PHP I/O baseboard provides the signals for the external legacy VGA, serial, parallel, mouse, and keyboard peripheral ports. Signal Signal Signal Signal VCC_STDBY PP_STB_L SP0_RTS_L KB_DATA PP_SLIN_L MS_DATA KB_CLK PP_INIT_L MS_CLK SP1_RTS_L PP_ERR_L SIN_TTL_XIMB SP0_CTS_L SOUT_TTL_XIMB...
Keyboard and Mouse Ports These identical PS/2 compatible ports share a common housing. The top one is the mouse, and the bottom one is the keyboard. OM00951A Mouse Keyboard Signal Signal MSEDAT (mouse data) KEYDAT (keyboard data) No connection No connection GND (Ground) GND (Ground) FUSED_VCC (+5 V)
Parallel Port The IEEE 1284-compatible parallel port—used primarily for a printer—sends data in parallel format. OM00933A Signal Signal STROBE_L AUFDXT_L (auto feed) Data bit 0 ERROR_L Data bit 1 INIT_L (initialize printer) Data bit 2 SLCTIN_L (select input) Data bit 3 GND (Ground) Data bit 4 Data bit 5...
VGA Video Port OM00936A Signal Red (analog color signal R) Green (analog color signal G) Blue (analog color signal B) No connection GND (video ground, shield) 6–8 GND (video ground, shield) No connection GND (video ground) 11–12 No connection HSYNC (horizontal sync) VSYNC (vertical sync) No connection...
18 CPU Baseboard: Description/Setting Configuration Jumpers This chapter describes the CPU baseboard and tells how to use the jumpers. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server. Before removing the covers, see “Safety Guidelines” on page 115.
Memory Interface The memory subsystem consists of two memory modules installed in the two memory connectors on the midplane. The memory modules interface with the CPU baseboard through the midplane via the grand connector. The grand connector provides connectivity between the CPU baseboard, the PHP I/O baseboard, and memory modules through two 270-pin connectors and one 240-pin connector.
I/O Interface The CPU baseboard interfaces with the PHP I/O baseboard and memory modules through the grand connector on the midplane. The I/O interface portion of the grand connector provides the primary and secondary expander buses, server management signals, front panel signals, and legacy signals.
CPU Baseboard Configuration Jumpers The J31 jumper block controls the VRMs and server management outputs determines core to bus ratio provides parking spaces for unused jumpers 2 4 6 8 10 12 14 16 1 3 5 7 9 11 13 15 OM07314 Figure 18-1.
Installing jumpers across pins 5 and 6, 7 and 8, and 9 and 10 determines the processor core-to-FSB frequency ratios. The bus frequency is 100 MHz. The core frequencies are based on the 100 MHz bus frequency. Table 18-2. J31 Jumpers for Bus Ratios Pins 5 and 6 Pins 7 and 8 Pins 9 and 10...
CPU Baseboard Layout OM07312 Figure 18-2. CPU Baseboard Layout J31, Jumper block J3, VRM connector provides power for processor slot #2 (processor core power only) C. J1, VRM connector provides power for processor slot #1 (processor core power only) D. J2, VRM connector provides power for processor slots #1 and #2 (L2 cache power only) J5, VRM connector provides power for processor slots #3 and #4 (L2 cache power only) Memory interface connectors G.
19 Memory Modules: Description/Adding Memory This chapter describes the memory module and tells how to populate the DIMM sockets on the memory module. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server.
EDO DRAM Array The extended data out (EDO) DRAM array on the memory module consists of sixteen 72-bit (64-bit data plus 8 ECC bits) DIMM sockets. They are divided into four memory banks, A–D, of four sockets each. These banks support only 4:1 interleaving (DIMMs in all four sockets). For example, in bank A socket J1 contains interleave 0 J2 contains interleave 1...
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Install an equal number of DIMMs on each memory module, in the two memory module configuration, except when only four DIMMs are used. In that case, all four DIMMs are on the primary memory module installed in primary connector on the midplane. All DIMMs on a memory module are identical in size and speed.
OM07332 Figure 19-1. 4:1 Interleave With Four DIMMs Bank A, J1-J4 (populated) C. Bank C, J9-J12 (empty) Bank B, J5-J8 (empty) D. Bank D, J13-J16 (empty)
OM07340 Figure 19-2. 4:1 Interleave With Eight DIMMs Bank A, J1-J4 (populated) C. Bank C, J9-J12 (empty) Bank B, J5-J8 (populated) D. Bank D, J13-J16 (empty)
OM07341 Figure 19-3. 4:1 Interleave With 12 DIMMs Bank A, J1-J4 (populated) C. Bank C, J9-J12 (populated) Bank B, J5-J8 (populated) D. Bank D, J13-J16 (empty)
Memory Module Layout OM07307 Figure 19-4. Memory Module Layout J1-J4, 168-pin DIMM sockets, Bank A J5-J8, 168-pin DIMM sockets, Bank B C. J9-J12, 168-pin DIMM sockets, Bank C D. J13-J16, 168-pin DIMM sockets, Bank D U6E2, DS1624, I C EEPROM and temperature sensor (package) J21 memory interface connector G.
Installing DIMMs CAUTION DIMM devices with gold contacts should not be installed in DIMM sockets with tin-lead contacts or vice versa. Mixing dissimilar metal contacts types has been shown to result in unreliable memory operation. To avoid potential memory problems, use only DIMMs from JEDEC-compatible manufacturers that have been tested for compatibility with the memory module.
CAUTION Use extreme care when installing a DIMM. Applying too much pressure can damage the socket slot. DIMMs are keyed such that they can be inserted in only one way. 7. Insert the bottom edge of the DIMM into socket J1, and press down firmly on the DIMM until it seats correctly (Figure 19-6).
Removing DIMMs See Figure 19-7. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Remove the top and side covers as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 3. Remove the memory module as described in Chapter 13, "Server Components: Removing/Reinstalling."...
System Management Interface The devices on I C bus of the memory module provide system management software with module operating temperature, DIMM configuration, and field replacement unit (FRU) data. The devices also provide time and date the module was manufactured name of the module manufacturer name and description of the module serial number of the module...
20 Power System: Description/Calculating Power Usage This chapter describes the modular power system and explains how to calculate power usage for your server. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server.
Jumper JP1 Installing/Removing See Figure 20-1. 1. Shut down the server and disconnect it from its power source. 2. Remove the memory module cover as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 3. Remove the peripheral bay as described in Chapter 13, “Server Components: Removing/Reinstalling.”.
Power System The modular power system for the server is provided by up to three autoranging power supplies and a midplane. When connected to 100-120VAC mains each power supply is capable of delivering 650 watts DC. When connected to 200-240VAC mains each power supply is capable of delivering 750 watts DC.
Power Supply Input Voltages Table 20-1. Power Supply AC Input Ratings Parameter Minimum Nominal Maximum Units V in (115) 100-120 V RMS V in (230) 200-240 V RMS V in Frequency 50/60 AC Input Current (at 13 A @115 VAC Ampere maximum load) 7 A @ 220 VAC...
Server Current Usage Table 20-3 shows the current usage for both minimally and fully configured servers. You can easily calculate power usage in the server from the numbers provided. The table is for reference only. It is not meant to provide the exact current usage in the server. NOTE The current usage will vary depending on the number of processors, the number of I/O card, the number of hard drives, and the size and number of...
Calculating Power Usage Use the worksheets in Tables 20-4 and 20-5 to calculate the total DC power used by your server configuration. The documentation that comes with each add-in device should specify its current and voltage requirements. To calculate the total combined wattage for your server, do this: 1.
Table 20-4. Worksheet for Calculating DC Power Usage (continued) Current (maximum) at voltage levels: Device +3.3 V +5 V stby +5 V +12 V -12 V Front panel plus six cooling fans 4.0 A Total Current NOTE The total combined wattage must be less than 935 watts for your server configuration.
21 Back-up Battery: Replacing/Disposing This chapter tells how to replace the lithium back-up battery on the PHP I/O baseboard. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server. Before removing the covers, see “Safety Guidelines” on page 115.
Back-up Battery The lithium battery on the PHP I/O baseboard powers the real-time clock (RTC) for up to ten years in the absence of power. The RTC contains 256 bytes of general purpose RAM that stores the system BIOS configuration information, clock registers, and general purpose control registers. CAUTION Danger of explosion if battery is incorrectly replaced.
Replacing the Back-up Battery See Figure 21-1. 1. Observe the precautions on page 115, “Safety Guidelines.” 2. Turn the server off and unplug the AC power cord. 3. Remove the top cover as described in Chapter 12, “Server Covers: Removing/Reinstalling.” 4.
22 Solving Problems: Troubleshooting/Error Messages This chapter helps you identify and solve problems that might occur while you are using the server. For detailed instructions about removing or installing a component or checking jumpers, see the chapter whose number appears in parentheses after a given checklist item. Also check the Contents and Index for specific page locations.
Initial Startup of the Server Problems that occur at initial startup are usually caused by incorrect installation or configuration of the server. Hardware failure is a less frequent cause. Checklist Are all cables correctly connected and secured? Are the processors packaged in S.E.C. cartridges fully seated in the slot 2 connectors on the CPU baseboard? (Chapter 13) Are front side bus terminator modules installed in all unused slot 2 connectors on the CPU baseboard? (Chapter 13)
Running New Application Software Problems that occur when you run new application software are usually related to the new software. Faulty equipment is much less likely, especially if other software runs correctly. Checklist Does the server meet the minimum hardware requirements for the software? Refer to the software documentation.
NOTE If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the server power cord.
Verifying Proper Operation of the Server Lights As POST determines the server configuration, it tests for the presence of each mass storage device installed in the server. As each device is checked, its activity light should turn on briefly. Check for the following: Does the diskette drive activity light turn on briefly? If not, refer to "Diskette Drive Activity Light Does Not Light"...
Power Light Does Not Light Check the following: Is the server operating normally? If so, the power LED is probably defective. Are there other problems with the server? If so, check the items listed under "Server Cooling Fans Do Not Rotate Properly." Is the yellow power supply failure LED flashing? If so, replace the failing power supply.
No Characters Appear on Screen Check the following: Is the keyboard working? Is the video monitor plugged in and turned on? Are the brightness and contrast controls on the video monitor properly adjusted? Are the switch settings on the video monitor correct? Is the video monitor signal cable properly installed? If you are using an add-in video controller board, do the following: 1.
Diskette Drive Activity Light Does Not Light Check the following: Are the power and signal cables to the diskette drive properly installed? Are all relevant switches and jumpers on the diskette drive set correctly? Is the diskette drive properly configured? Is the diskette drive activity light always on? If so, the signal cable may be plugged in incorrectly.
Problems With Application Software If you have problems with application software, do the following: 1. Verify that the software is properly configured for the server. Refer to the software installation and operation documentation to set up and use the software. 2.
Port 80h Codes After the video adapter has been successfully initialized after the server is turned on, the BIOS indicates the current testing phase during POST by writing a 2-digit hex code to I/O location 80h. If a port-80h card is installed, it displays this 2-digit code on a pair of hex display LEDs. The following table contains the port-80h codes displayed during the boot process.
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Port 80h Codes (continued) Beeps Reason Reinitialize the chip set (MB only) Shadow system BIOS ROM Reinitialize the cache (MB only) Autosize cache Configure advanced chip set registers Load alternate registers with new CMOS values Set initial new processor speed Initialize interrupt vectors Initialize BIOS interrupts 2-1-2-3...
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Port 80h Codes (continued) Beeps Reason Detect and install external RS232 ports Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Reinitialize onboard I/O ports Initialize BIOS Data Area Initialize Extended BIOS Data Area Initialize floppy controller Initialize hard disk controller Initialize local bus hard disk controller Jump to UserPatch2 Build MPTABLE for multiprocessor boards...
Port 80h Codes (continued) Beeps Reason Initialize option ROM error Shutdown error Extended Block Move Shutdown 10 error FRB in progress Five second wait for BMC to initialize FRB 2 watchdog timer failed, reset will occur in five seconds POST Error Codes and Messages The table below contains POST error codes and their associated messages.
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POST Error Codes and Messages (continued) Code Error message 0176 Previous CPU Failure—CPU # 1 0177 Previous CPU Failure—CPU # 2 0178 Previous CPU Failure—CPU # 3 0179 Previous CPU Failure—CPU # 4 0180 Attempting to boot with failed CPU 0181 BSP switched, system may be in uniprocessor mode 0191...
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POST Error Codes and Messages (continued) Code Error message 0802 PCI IRQ conflict 0804 PCI ROM not found, may be OK for this card 0805 Insufficient memory to shadow PCI ROM 0806 Memory allocation failure for second PCI segment 0810 Floppy disk controller resource conflict 0811 Primary IDE controller resource conflict...
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POST Error Codes and Messages (continued) Code Error message 8140 Processor 2 disabled 8141 Processor 3 disabled 8148 Processor 1 failed initialization 8149 Processor 2 failed initialization 814A Processor 3 failed initialization 8150 NVRAM cleared by jumper 8152 ESCD data cleared 8153 Password cleared by jumper 8160...
23 Front Panel: Description/Voltages This chapter describes the front panel. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server. Before removing the covers, see “Safety Guidelines” on page 115.
Fan Speed Control Voltage The server fans operate at two speeds: slow and fast. The low voltage setting allows the fans to run at a slower speed to minimize acoustic noise under normal conditions. When the Front Panel Controller (FPC) senses a fan failure or the ambient air temperature sensor reads 30 °C or higher, it sets the fan voltage to high to increase the fan speed.
24 Peripheral Bay Blindmate Board: Description This chapter describes the peripheral bay blindmate board. Warnings and Cautions Only a qualified service technician is authorized to remove the server covers and to access any of the components inside the server. Before removing the covers, see “Safety Guidelines” on page 115.
A Regulatory Specifications The InterServe9400 server meets specifications and regulations for safety and EMC. Declaration of Compliance The CE marking on this product indicates that it is in compliance with the European community’s EMC Directive (89/336/EEC) and Low Voltage Directive (73123/EEC) Safety Compliance USA/Canada: UL 1950-CSA 950-95...
Electromagnetic Compatibility Notice (USA) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
B Equipment Log Use this equipment log to record pertinent information about your server. You will need some of this information when you run the System Setup Utility (SSU). Record the model and serial numbers of the server components, dates of component removal or replacement, and the vendor’s name.
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Equipment Log (continued) Component Manufacturer and Model Number Serial Number Date Installed Diskette Drive Tape Drive IDE CD-ROM Drive SCSI CD-ROM Drive SCSI SCA Hard Disk Drive 1 SCSI SCA Hard Disk Drive 2 VGA/EGA Adapter Board SCSI Host Adapter Board PCI RAID Controller Board Hot-swappable Fan 1 Hot-swappable Fan 2...
WARNING: English (US) The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required.
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WARNING: English (continued) A microprocessor and heat sink may be hot if the system has been running. Also, there may be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves. Danger of explosion if the battery is incorrectly replaced.
AVERTISSEMENT: Français Le bloc d'alimentation de ce produit ne contient aucune pièce pouvant être réparée par l'utilisateur. Ce produit peut contenir plus d'un bloc d'alimentation. Veuillez contacter un technicien qualifié en cas de problème. Ne pas essayer d'utiliser ni modifier le câble d'alimentation CA fourni, s'il ne correspond pas exactement au type requis.
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AVERTISSEMENT: Français (suite) Le microprocesseur et le dissipateur de chaleur peuvent être chauds si le système a été sous tension. Faites également attention aux broches aiguës des cartes et aux bords tranchants du capot. Nous vous recommandons l'usage de gants de protection. Danger d'explosion si la batterie n'est pas remontée correctement.
WARNUNG: Deutsch Benutzer können am Netzgerät dieses Produkts keine Reparaturen vornehmen. Das Produkt enthält möglicherweise mehrere Netzgeräte. Wartungsarbeiten müssen von qualifizierten Technikern ausgeführt werden. Versuchen Sie nicht, das mitgelieferte Netzkabel zu ändern oder zu verwenden, wenn es sich nicht genau um den erforderlichen Typ handelt. Der Wechselstrom des Systems wird durch den Ein-/Aus-Schalter für Gleichstrom nicht ausgeschaltet.
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WARNUNG: Deutsch (Fortsetzung) Der Mikroprozessor und der Kühler sind möglicherweise erhitzt, wenn das System in Betrieb ist. Außerdem können einige Platinen und Gehäuseteile scharfe Spitzen und Kanten aufweisen. Arbeiten an Platinen und Gehäuse sollten vorsichtig ausgeführt werden. Sie sollten Schutzhandschuhe tragen. Bei falschem Einsetzen einer neuen Batterie besteht Explosionsgefahr.
AVVERTENZA: Italiano Rivolgersi ad un tecnico specializzato per la riparazione dei componenti dell’alimentazione di questo prodotto. È possibile che il prodotto disponga di più fonti di alimentazione. Non modificare o utilizzare il cavo di alimentazione in c.a. fornito dal produttore, se non corrisponde esattamente al tipo richiesto.
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AVVERTENZA: Italiano (continua) Se il sistema è stato a lungo in funzione, il microprocessore e il dissipatore di calore potrebbero essere surriscaldati. Fare attenzione alla presenza di piedini appuntiti e parti taglienti sulle schede e sul telaio. È consigliabile l'uso di guanti di protezione. Esiste il pericolo di un esplosione se la pila non viene sostituita in modo corretto.
ADVERTENCIAS: Español El usuario debe abstenerse de manipular los componentes de la fuente de alimentación de este producto, cuya reparación debe dejarse exclusivamente en manos de personal técnico especializado. Puede que este producto disponga de más de una fuente de alimentación. No intente modificar ni usar el cable de alimentación de corriente alterna, si no corresponde exactamente con el tipo requerido.
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ADVERTENCIAS: Español (continúa) Si el sistema ha estado en funcionamiento, el microprocesador y el disipador de calor pueden estar aún calientes. También conviene tener en cuenta que en el chasis o en el tablero puede haber piezas cortantes o punzantes. Por ello, se recomienda precaución y el uso de guantes protectores.
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