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Intergraph InterServe WebScale Quick Start Manual

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InterServe WebScale
Quick-Start Guide
April 1998
DSA086800

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Summary of Contents for Intergraph InterServe WebScale

  • Page 1 InterServe WebScale Quick-Start Guide April 1998 DSA086800...
  • Page 2 Notice Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. Intergraph Computer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.

  • Page 3: Getting Started

    Getting Started Welcome Welcome to InterServe WebScale! InterServe WebScale is an integrated software set that enhances the availability and scalability of Internet server applications such as Web servers, File Transfer Protocol (FTP) servers, and other mission-critical Web applications. WebScale provides scaleable, fault-tolerant clustering to two or more servers. Intergraph Computer Systems’...

  • Page 4: Getting A License Key

    The key identifies the machine on which the software can run, as well as the expiration date of demonstration software. To get a license key, complete the following form and fax it to Intergraph Computer Systems, Software Delivery Customer Services, at 1-888-797-5435 or call Intergraph at 1- 800-760-5666.
  • Page 5 Sample Packing List Order Number 33084792950815 12-Apr-1997 CUSTOMER NAME LAN-ID WA NUMBER ------------- ------ --------- Main Street Industries 0319563 33084792 PRODUCT NUMBER STATUS PRODUCT NAME STOCK_NBR DOCUMENT MENU ----- ------------- ------------ ------------ ---------- ------ SSBY534AC-0200A NFS-CLIENT SS0N534AC-0202A NFS-CLIENT KSA00570C SSBY534AC-0200A NFS-CLIENT SS0N534AC-0202A NFS-CLIENT...
  • Page 6 Cisco routers must have a static ARP entry because they do not support proxy ARP for multicast MAC addresses. Installing the Software (Single and Dual NIC) The instructions below provide a step-by-step list for installing your Intergraph Computer Systems WebScale software. NOTE For more complete informa tion about installing and using the WebScale product, refer to the online WebScale User’s Guide and WebScale product Help, available on the Intergraph...
  • Page 7 The Cluster’s machine address (MAC). This information is Network Address determined by the software; an entry for this field is not required. Intergraph Computer Systems recommends you leave this Multicast parameter checked (the default setting is enabled) unless Support instructed otherwise by our support staff. Using this option may require a static ARP entry depending on the capability of your router (see the section “Gathering Pre-Installation...
  • Page 8 Dedicated IP The host’s unique, or real, IP address. The address is used Address for network traffic not associated with the cluster (for example, replication traffic between cluster hosts). In a single NIC configuration, this will be the physical adapter’s original IP address.
  • Page 9 Disabled Blocks all traffic to the port. This option is useful for providing a firewall against unwanted network access to your cluster. NOTE Refer to the online Help for a more detailed explanation of the Loading and Affinity options. 9. Click Add to add the new rule, and then click OK to exit the configuration. 10.

  • Page 10: Testing The Configuration

    10. Restart the system as prompted to allow the changes to take effect. Configuring Bindings (Dual NIC) This section provides instructions for configuring the network bindings if your cluster has a dual NIC configuration. If your cluster has a single NIC configuration, refer to the previous Single NIC section.
  • Page 11 Help delivered with the product. Intergraph Customer Support Intergraph Computer Systems offers an assortment of customer support options, described later in this section. If you encounter problems setting up and configuring WebScale, consult the online WebScale User’s Guide and product Help first. If you cannot solve the problem, you can contact Intergraph Computer Systems for help.

  • Page 12: Hardware And Software Support Services

    On these pages, you can get news and product information, technical support information, software updates and fixes, and more. Intergraph Bulletin Board Service On the Intergraph Bulletin Board Service (IBBS), you can get technical support information, software updates and fixes, and more. To connect to the IBBS: 1.

  • Page 13: More Support Options

    In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays). Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor. Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems.
  • Page 14 For hardware support questions in the United States, call 1-800-763-0242. For software support questions in the United States, call 1-800-345-4856. Outside the United States, contact your local Intergraph Computer Systems subsidiary or distributor.

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