Table of Contents
Related Manuals for Intergraph InterServe 9400
Summary of Contents for Intergraph InterServe 9400
- Page 1 InterServe 9400 System Setup May 1999 D5AA00070...
- Page 2 Notice Information in this document is subject to change without notice and should not be considered a commitment by Intergraph Computer Systems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document.
-
Page 3: Table Of Contents
Ergonomic Information ........................vi Customer Support..........................vi Hardware and Software Support Services ................. vi World Wide Web ......................vii Intergraph Bulletin Board Service..................vii Telephone......................... vii More Support Options..................... viii 1 Setting Up the Hardware ......................1 Before You Begin..........................2 Unpacking the Equipment ........................ - Page 4 4 Operating Notes......................... 27 Starting and Stopping the System ....................28 System Status LEDs ........................30 Disk Drive Status LEDs (RAID Systems) ..................30 System Alert ........................... 30 Using InterSite Programs........................ 31 Additional User Information......................31 What’s Next? ..........................32 5 Reinstalling System Software ....................
-
Page 5: Preface
Preface InterServe 9400 System Setup describes setting up, configuring, and operating your InterServe 9400 system. About This Document InterServe 9400 System Setup is organized as follows: Chapter 1, “Setting Up the Hardware,” describes how to set up the system hardware. -
Page 6: Hardware Information
Customer Support Intergraph Computer Systems offers an assortment of customer support options. Hardware and Software Support Services Intergraph Computer Systems provides a variety of hardware services for Intergraph and third- party equipment. Services include warranty upgrades, repair depot service, on-site hardware... -
Page 7: World Wide Web
This includes World Wide Web access, Intergraph Bulletin Board Service access, and telephone (Help Desk) support. At the end of the complimentary support period, you can purchase other levels of software support. -
Page 8: More Support Options
Have the following information available when you call: Your service number, which identifies your site to Intergraph Computer Systems. You use your service number for warranty or maintenance calls. Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you call the Customer Response Center;... -
Page 9: Setting Up The Hardware
Setting Up the Hardware Follow the instructions in this chapter to set up an InterServe 9400 in a stand-alone deskside configuration or to set up and install it into an Intergraph equipment rack. Before You Begin..........................2 Unpacking the Equipment ........................ 2 Selecting a Site for the System ...................... -
Page 10: Before You Begin
The rack’s front and side stabilizer feet must be extended at all times. Unpacking the Equipment The InterServe 9400 is shipped in 3 corrugated boxes strapped to a pallet. The contents of the boxes are as follows: System box—Contains the InterServe 9400 base unit (see the following figure). -
Page 11: Selecting A Site For The System
IS9400 Base Unit Selecting a Site for the System Operation of the InterServe 9400 system at conditions beyond those shown in the following table may cause permanent damage to the system. Exposure to conditions outside the absolute maximum ratings for extended periods may affect system reliability. -
Page 12: Setting Up The Rack-Mount System
The InterServe 9400 installs in a rack. Before you set up your system, determine where you want to place it. Keep these guidelines in mind: Place the system as close as possible to the proper power outlet. The power cord connecting the system to the facility power outlet or other power source serves as the disconnect device. -
Page 13: Installing The System Into A Rack
WARNING Anchor the equipment rack. The equipment rack must be anchored to an unmovable support to prevent it from falling over when a system on slide assemblies is extended in front of it. The anchors must be able to withstand a force of up to 113 kg (250 lbs). - Page 14 Before installing the slide rails, remove the rear EIA brackets from each of the rails shipped with the InterServe 9400. Turn each bracket 180 degrees and install each on the end of the opposite rail as shown in the following figure, but do not tighten the brackets. This allows the brackets to line up with the appropriate mounting holes on the rear vertical rails of the rack.
- Page 15 Temporarily secure bar nuts to the rack rails using the second and fifth holes. Place the slide rails by sliding the two open slots of the EIA brackets over the screws in between the bar nut and the rack vertical rails. Fasten all four screws in both front and back.
- Page 16 Using the screws and nuts provided, attach the slide assemblies on the rack. OM07362 A. Slide assembly front Slide assembly rear...
- Page 17 Fully extend the slide assemblies until they lock into place. Lower the system onto the side assembly tabs. The tabs install into the slots on the system. OM07363 A. Slide assembly tabs B. System tab slots...
- Page 18 Secure each slide assembly to the system with three provided screws. 10. Unlock the slide assemblies by pressing outward on each locking tab and push the system into the rack. OM07364 To attach the chassis handles: Remove the handles, hangers, and screws (#10-32 x .187 flat head) from the parts box. Attach the handles to the hangers as shown in the following figure.
-
Page 19: Connecting The Cables
Connecting the Cables All cable ports on the base unit and other Intergraph equipment are keyed or molded and clearly labeled to ensure proper cable attachment. If a cable is not attaching easily, ensure that you are aligning the cable connector correctly with the port. - Page 20 OM07300 PCI and ISA add-in board expansion slots B. External LVDS connector C. PS/2-compatible keyboard/mouse port, 6-pin D. PS/2-compatible keyboard/mouse port, 6-pin E. PS/2-compatible serial ports 0 and 1, 9-pin RS-232 connector F. Super VGA compatible, 15-pin video connector G. PS/2-compatible parallel port (LPT), 25-pin bidirectional subminiature D connector H.
-
Page 21: Checking The System
You can do any of the following to prepare your system for use: To use Intergraph’s default setup, go to Chapter 2, “Setting Up the Hardware,” to start the system and go through Windows NT Setup. If you start the system, and then turn it off before completing the instructions in Chapter 2, you will have to reload the operating system and system software. -
Page 23: Setting Up The Software
Setting Up the Software This chapter provides instructions for setting up the system software for the server. Preparing for Setup......................... 16 Pre-Installed Software ...................... 16 Before You Start Setup ....................16 Starting the System ......................... 18 Starting Operating System Setup ....................18 Finishing Operating System Setup.................... -
Page 24: Preparing For Setup
Help for more information on these tools. Pre-Installed Software The operating system and associated system software is pre-installed on the primary hard disk drive. Intergraph Computer Systems installed the following system software: Driver software for the installed SCSI adapter(s) Driver software for the installed network adapter... - Page 25 If the system is connected to a network, obtain and record the following information from your network administrator: Computer name for your system: Workgroup name (if the system will be part of a workgroup): Domain name (if the system will be part of a Windows NT domain): Security role for your system in the Windows NT domain -- primary domain...
-
Page 26: Starting The System
The Windows NT delivery media contain software and drivers for both Reduced Instruction Set Computing (RISC)- and Intel-based systems. When installing Windows NT distribution files, make sure you install them from the \ 386 directory (the Intel software directory) on the delivery media. -
Page 27: Finishing Operating System Setup
Create backup diskettes of device driver software and other system software products. Get the latest driver and other system software from the World Wide Web. Learn about Intergraph Computer Systems customer support. You should take advantage of the tools provided by InterSite Welcome to ensure that your system is fully ready for use. -
Page 28: What's Next
QFE update software on your system. See Version Manager Help for information on creating system software backup diskettes. Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletin boards for new and updated drivers. -
Page 29: Configuring The System
Configuring the System Follow the instructions in this chapter to configure the InterServe 9400 for use. Configuring the Video Display....................... 22 Changing the Default Video Display Driver ..............22 Correcting Video Display Problems................. 22 Installing and Configuring LanSafe UPS Software ................ 23 Installing QFE Update Software..................... -
Page 30: Configuring The Video Display
Changing the Default Video Display Driver After configuring the video display and restarting the system, you should configure the system to use the Intergraph video display driver by default. To change the default video display driver: From the operating system Start menu, go to Settings/Control Panel/System. -
Page 31: Installing And Configuring Lansafe Ups Software
Restart the system and, when the boot screen displays, select the appropriate non-VGA Windows NT Server to use the reconfigured video display driver. If problems persist, contact the Intergraph Customer Response Center at 1-800-633-7248 for help. Installing and Configuring LanSafe UPS Software Systems equipped with an uninterruptible power supply (UPS) are shipped with LanSafe III software to configure and monitor operation of the UPS. -
Page 32: Installing Qfe Update Software
QFE diskette using Version Manager. QFE update software contains fixes for operating system problems or limitations on your Intergraph system, and is only shipped with the system if it is needed. If you have a QFE diskette, insert it into the floppy disk drive. See the... -
Page 33: Getting Operating System Updates
CAUTION If Intergraph Computer Systems provides a Service Pack through the IBBS or with a product, it has been certified against Intergraph hardware as described in the announcement of its availability. If you obtain a Service Pack from any other source,... -
Page 35: Operating Notes
Operating Notes Now that your system is up and running and the software is configured, use this chapter to become familiar with the InterServe 9400 and its user features. Starting and Stopping the System ....................28 System Status LEDs ........................30 Disk Drive Status LEDs (RAID Systems) .................. -
Page 36: Starting And Stopping The System
Starting and Stopping the System After the system is running, you can restart the system, or shut it down and power it off completely. Wait at least 30 seconds before restarting the system to allow the InterSite software to function correctly, the power supplies to stabilize, and the disk drives to stop spinning. - Page 37 C D E (View with Lockable Door Closed) View with Lockable Door Open: A. Power switch (inside lockable door) B. Reset switch (inside lockable door) View with Lockable Door Closed: C. Power LED (green) D. Power fault LED (yellow) E. Cooling fault LED (yellow) F.
-
Page 38: System Status Leds
If external InterRAID disk cabinets are connected to the system, always power the system on or off as follows: Turn on power to the InterRAID cabinets first, listen for the audible beep, and then turn on power to the system base unit. Turn off power to the system base unit first (as described previously), and then turn power off to the InterRAID cabinets. -
Page 39: Using Intersite Programs
Additional technical information about the system is included in the System Reference document. If the system came with an Intergraph rack, refer to the documentation delivered with the rack and other rack-mounting equipment for information and safety precautions related to using the system... -
Page 40: What's Next
What’s Next? See the System Reference for information to configure the BIOS. It describes how to use BIOS Setup to configure the system BIOS. The System Reference also has troubleshooting information to resolve common system problems... -
Page 41: Reinstalling System Software
Reinstalling System Software Follow the instructions in this chapter only if you have to reinstall the operating system and associated system software on the system. CAUTION Before you reinstall system software, read and understand the entire chapter. Before You Begin........................... 34 System Software Products ...................... -
Page 42: Before You Begin
NOTE Server Start Here document for installation instructions. You can find the system software on diskettes or CD-ROM provided by Intergraph or on the operating system CD-ROM. If you did not create backup diskettes of drivers or other system software products, they are probably available on the operating system CD-ROM or on backup media delivered with the system. - Page 43 The following table lists drivers and other system software products typically installed on InterServe 9400 systems. Product Description Delivery Method 4GB_NTSSETUP Windows NT Server 4.0 Setup diskettes Diskette modified to support systems with more than 3 GB physical memory 3COM3C90X...
-
Page 44: Installing Windows Nt Server 4.0 On Systems With 3 Gb Of Memory Or Less
Installing Windows NT Server 4.0 on Systems with 3 GB of Memory or Less Use this section to install Windows NT Server 4.0 if your system has 3 GB of memory or less. If your system has more than 3 GB of memory, see “Installing Windows NT Server on Systems with More Than 3 GB of Memory.”... -
Page 45: Installing Windows Nt Server 4.0 On Systems With More Than 3 Gb Of Memory
Installing Windows NT Server 4.0 on Systems with More Than 3 GB of Memory The following actions are not required to install Windows NT Server, Enterprise Edition 4.0 or Windows NT Server, Terminal Server Edition 4.0. These actions are only required if you install Windows NT Server 4.0. - Page 46 Select Other and press ENTER Insert the Disk 1 diskette and press MYLEXPCIDRV ENTER 10. When prompted, press to specify additional devices. 11. Use the arrow key to scroll up, then select IDE CD-ROM (ATAPI 1.2)/PCI IDE CONTROLLER and press ENTER 12.
-
Page 47: Getting Operating System Updates
Post-service pack hotfixes are also available on the Microsoft web site. CAUTION If Intergraph provides a Service Pack or Service Release through its online services or with a product or system, it has been certified against Intergraph hardware as described in the... - Page 48 If you obtain a Service Pack or Service Release from any other source, be aware that it may not be certified against your Intergraph hardware.
-
Page 49: Returned Goods Authorization (Rga) Form
Phone Mail Address Reason for Return NOTE All returned equipment MUST be shipped in original Intergraph packaging to obtain warranty service. WARNING Back up disk drives before returning equipment. Intergraph is not responsible for data lost in shipping or repair process. -
Page 50: Warranty Procedure
Warranty Procedure Some malfunctioning equipment cannot be repaired in the field, and you must return it to Intergraph for repair. Follow these steps to obtain a Returned Goods Authorization (RGA) log number and return the malfunctioning equipment. Determine the serial number of the system. The serial number is located on the white bar code identification label on the back of the base unit. - Page 51 Repair Depot RGA No. _______________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. _______________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894 Repair Depot RGA No. _______________________ Intergraph Corporation 9805 Kellner Road Huntsville AL 35894...
Need help?
Do you have a question about the InterServe 9400 and is the answer not in the manual?
Questions and answers