Supplies Assistant; Meter Assistant - Xerox ColorQube 9303 User Manual

Meter Assistant™

Meter Assistant™ provides detailed information, including dates, times, and counts of impressions sent
in the last billing meter transmission. The meter data is recorded in the Xerox service management
system. It is used for the invoicing of metered service agreements, and also for evaluating consumable
usage against printer performance.
Email notifications can be setup to alert you of the following changes:
• Billing meter reads reported - an alert is generated when billing meter readings have taken place.
You can set up your device so that it will automatically offer meter readings when requested by
the Xerox Communication Server.
• SMart eSolutions enrollment is cancelled - an alert is generated when the state is changed from
"Enrolled" to "Not Enrolled."
• SMart eSolutions communication error has occurred - an alert is generated when there is a
communication error.
For information about configuring the Meter Assistant™ settings, refer to the
Guide.

Supplies Assistant™

The Supplies Assistant™ enables you to
proactively manage ink and component
supplies for your device, ensuring that you
never run out. It monitors supplies usage
and automatically orders supplies based
on actual usage.
The most recent supplies usage
information sent to Xerox can also be
viewed. Use the Refresh button to ensure the latest information is displayed.
For information about configuring the Supplies Assistant™ settings, refer to the
Guide.
Maintenance Assistant
Maintenance Assistant monitors your
device and notifies Xerox support services
of potential issues. It automates the
notification, troubleshooting and repair
process, minimizing device downtime.
• If a problem occurs, you can use the
Send Diagnostics Information to
Xerox... option to immediately send
information to Xerox which will assist
with troubleshooting activities.
• Use the Start an Online Troubleshooting session at www.xerox.com... button to access the
Xerox website for immediate advice on resolving device problems.
System Administrator
System Administrator
ColorQube™ 9301/9302/9303
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