Xerox ColorQube 9303 User Manual page 323

Problem
Copy color is not what was expected.
Small white specks or graininess appears on
the output.
Missing or weak image on output.
Dots on copies.
Marks on the lead edge of paper stack which
are in line with the image.
Oil in long edge feed (LEF) paper edges (at top
and bottom) after running long jobs of short
edge feed (SEF).
Tray 1 and 2 (or 3) raise failure.
Tray 1 and 2 misfeed.
Potential Solution
• Reprint the job.
• Use a higher quality print mode.
• Select a different Original Type.
• Fix the image quality problems. Refer to
Problems on page 320 for instructions.
• Reprint the job.
• Use a higher quality print mode.
• Print 1 sided rather than 2 sided.
• Use a smoother paper.
• Reprint the job.
• Make sure paper is the correct type and size and is
properly loaded in the tray.
• Reprint the job.
• Make sure the defect is not on the original.
• Clean the document glass and the Constant Velocity
Transport (CVT) glass.
• Reprint the job.
• Fix the image quality problems. Refer to
Problems on page 320 for instructions.
• Run 20 blank sheets through the device.
• Reprint the job.
• Reprint the job.
• Open and close the tray.
• Reprint the job.
• Check the tray side guides are tight against the stack of
paper. Turn or rotate the stack over if possible (unless
using media with a defined paper print side).
ColorQube™ 9301/9302/9303
General Care and Troubleshooting
Troubleshooting
Image Quality
Image Quality
323