Specific Technical Support; Contacting Gerber Technical Support; Gerber Web Site - Gerber OMEGA CP Reference Manual

12 Chapter 2:
Where to Get Help

Specific technical support

In addition to the manuals and on-screen Help, we also provide a fully-staffed Technical
Support Department as well as a number of alternate methods for assisting you.

Contacting Gerber Technical Support

If you require assistance operating your OMEGA system, please contact Gerber Technical
Support. If you are outside the USA, please contact your distributor.
phone: 860-644-6971
fax: 860-871-3862
e-mail: gspservice@gspinc.com
Please use a phone that is close to your OMEGA system and have the following information
available before calling:
♦ Microsoft Windows version numbers
♦ GSP system ID and serial numbers
♦ OMEGA Installation CD, OMEGA Profile CD, Windows and hardware utilities disks
♦ The names of any peripheral (output) devices, such as a printer
If you are a Support First™ member, use your toll-free assistance number. For more information
on Support First, call 860-644-6971.

Gerber web site

Visit the Gerber web site to learn about new products, download update files, and e-mail
comments and inquiries to us.
www.gspinc.com