AT&T Merlin II System Administrator Manual page 84

Greetings
Mailbox
Main Menu
Main Menu Script
Night Greeting
Different messages play to callers depending on the
service selected and the time of day. The Automated
Attendant Day Greeting plays to callers when the
company is open. The Automated Attendant Night
Greeting plays to callers when the company is closed.
The Automated Attendant Temporary Closure Greeting
plays to callers when an emergency results in an early
closing. The Call Answer Greeting plays to callers when a
subscriber's phone is busy or no one answers. The
Voice Mail Greeting plays to subscribers who call the
Voice Mail Service.
All registered subscribers are assigned storage space
where messages can be left. Mailbox numbers are the
same as extension numbers, except for the General
Mailbox and the Trouble Mailbox.
The list of Selector Codes and transfer types that directs
callers on lines answered by the Automated Attendant
Service to a specific extension, submenu, or an
announcement. Can also be used to direct callers to
specific individuals not listed on the menu.
The list of options that plays after the Automated
Attendant Day or Night Greeting. It describes what is
available on the Main Menu and provides a list of
Selector Codes to direct callers to the extension, submenu,
or announcement they want.
The greeting that plays when a company is closed.
Glossary G-3