AT&T Merlin II System Administrator Manual page 10

CALL ANSWER
SERVICE
VOICE MAIL SERVICE
In addition, you can record different greetings and offer
different menu options depending whether your company
is open or closed. For holidays, emergency closings, and
temporary changes in your business schedule, you can
record special greetings and activate them from any
Touch-Tone phone, even from your home.
The Call Answer Service allows callers to leave messages
or transfer to another extension when the extension
selected is busy or is not answered. When a message is
left, Call Answer deposits the message quickly and
accurately in the called person's Mailbox, then lights the
message waiting lamp.
In addition to acting like an answering machine,
Call Answer Service allows callers to dial 0 for assistance,
transfer to another extension, lookup extension numbers
in a directory, and lets callers play back messages before
depositing them in the Mailboxes.
Callers who are calling from rotary phones or callers who
need assistance can be given the option to leave messages
in a General Mailbox. Messages left in the General
Mailbox are transferred to the appropriate person by the
General Mailbox Owner.
The Voice Mail Service allows subscribers (people on the
MERLIN MAIL system) to send messages to other
subscribers, retrieve messages, forward messages, record
their own personal greetings and names, and assign their
own passwords. Passwords can be changed at any time to
ensure that messages are kept confidential.
Overview 1-3