Introduction
Installation Dependencies
Segments —All CentreVu Explorer II information is collected on the database
server in the form of call data that is divided by call segments. A segment is defined
by the ECS/switch as a logical grouping of call information. Each call that enters the
ECS/switch call vector processing has a minimum of one (1) segment. Over the life
of the call, information is added to a segment based on the corresponding events
occurring during the call's life, starting from the time it entered vector processing
and until vector processing releases all call record information for the call.
For more complete information regarding the format of ECHI data, please refer to
the following External Call History Interface documents:
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CentreVu Call Management System Release 3 Version 4 External Call History
Interface (585-215-804)
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CentreVu Call Management System Release 3 Version 5 External Call History
Interface (585-215-824)
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CentreVu Call Management System Release 3 Version 6 External Call History
Interface (585-215-854)
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CentreVu Call Management System Release 3 Version 8 External Call History
Interface (585-210-912).
Optional Recommendations
We recommend the following components to enhance overall system performance
and integrity:
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High-speed modem for remote access. Remote access is desirable for system
diagnosis, maintenance, and software updates.
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Uninterrupted Power Supply (UPS).
Caution
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Near-line storage—In addition to a resident tape backup, near-line storage may
be provided for direct access to archived historical information. Near-line
storage may take the form of an optical jukebox for rapid access.
CentreVu Explorer II Version 1.0 Installation for Windows NT
An unprotected power hit may result in loss of some or all
data.
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