Hard Disk Drives - Lucent Technologies CentreVu Explorer II Version 1.0 Installation Manual

Introduction
Installation Dependencies

Hard Disk Drives

The amount and type of local disk storage directly impacts CentreVu Explorer II's
ability to store and retrieve information. A direct correlation exists between local
disk capacity and the total number of call records that can be stored. Actual disk
space usage will vary by call center depending on the number of ACD calls per day,
the average number of segments per call, and the number of days that CentreVu
Explorer II is required to keep data online.
See the "Disk Storage Requirements," section in Chapter 1, "Introduction," which
shows disk storage requirements for a variety of daily call volumes. CentreVu
Explorer II operates more efficiently with Ultra Fast Wide Small Computer System
Interface (SCSI) disk drives. Having the option to add Input/Output (I/O) controllers
allows for performance increases as the situation dictates.
The following hard disk drives are recommended:
l
Multiple 4GB and 8GB drives (depending on storage requirements)
l
Drive type—Ultra Fast Wide SCSI
l
Multiple Ultra Fast Wide SCSI smart array controllers/channels.
CentreVu Explorer II Version 1.0 Installation for Windows NT
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