Glossary
Intrahour Interval
ISDN
JRE
Java Plug-In
LAN
Local Area Network
Logical Agent
CentreVu Explorer II Version 1.0 Installation for Windows NT
A 15-, 30-, or 60-minute segment of time
starting on the hour. An intrahour interval is the
basic unit of CentreVu CMS report time.
See Integrated Services Digital Network .
Java Run Time Environment.
Java is a programming language for World
Wide Web applications from Sun
Microsystems. Java was modeled after C++,
and Java programs are embedded into HTML
documents. The first Web browsers to run Java
applications are Sun's HotJava and Netscape's
Navigator 4.5. The "plug in" enables other
browser applications to use Java capabilities.
See Local Area Network .
A private interactive communication network
that allows computers to communicate over
short distances, usually less than one mile, at
high data transfer rates from 1 Mbps to as high
as 100 Mbps.
An EAS feature that associates the agent's
login ID with the physical extension when the
agent logs in. Properties such as the assigned
skills, class of restriction, and coverage path
are associated with the login ID rather than the
physical extension. This allows agents to log in
at any available set.
GL-17
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