Editing A Shortcut - Lucent Technologies CentreVu CMS Administration User Manual

Call management system
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Task: using timetables and shortcuts

Editing a shortcut

Editing a shortcut
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Steps
To edit a shortcut:
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1
Use the Shortcut Get Contents window to edit a shortcut.
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2
In the Task(s) field, type the numbers corresponding to the tasks that you
want to copy, delete, or change, or type the number of the task after
which you want to add new tasks. You can type a list (using a semicolon
for the list separation) or range (using a minus sign for the range
separation) for all actions except Add tasks.
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3
View the following display-only fields for information about the
shortcut you are editing:
The Shortcut field shows the shortcut.
The Number of tasks field shows the number of tasks in the shortcut.
The Task field lists the number corresponding to the position of the
task in the shortcut.
The Action field lists the action associated with the task.
The Window Title field lists the title of the window that constitutes
the task.
The ACD field lists the ACD associated with the task.
The Value field lists the input data associated with the task.
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CentreVu CMS Administration
13-34

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