Task: assigning user permissions
Assigning user data
Assigning user data
............................................................................................................................................................................................................................................................
Overview
You must assign user data before you can assign ACD, feature, split/
skill, trunk group, vector, or VDN access permissions. User data
consists of user IDs, corresponding default printer, maximum number
of open user windows, minimum refresh rate for real-time reports,
login ACD, and user or administrator status. The user IDs you assign
become the user login IDs.
Steps
...........................................................................................................................................................................
1
From the controller window, select Tools | User Permissions.
The User Permissions selector window opens. The Vector Access and
VDN Access menu items are listed if your company has purchased Call
Vectoring. VDN access is not available if more than 2,000 VDNs have
been authorized.
...........................................................................................................................................................................
2
In the ACD field, select the ACD for which you want to assign user data.
CentreVu CMS Administration
9-3
Need help?
Do you have a question about the CentreVu CMS Administration and is the answer not in the manual?