Lucent Technologies CentreVu CMS Administration User Manual page 71

Task: naming your call center entities in the Dictionary
Viewing, listing, adding, or deleting agents in an agent group
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5 In the Login IDs field, type the agent login IDs you want to delete from
this agent group.
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6
Select Delete on the Actions menu or select Delete on the toolbar.
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7
When you are done deleting the agents, close the window.
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N D O F S T E P S
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CentreVu CMS Administration
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