Administering Vdn Exceptions - Lucent Technologies CentreVu CMS Administration User Manual

Task: administering exceptions

Administering VDN exceptions

Administering VDN exceptions
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Prerequisites
To administer VDN Exceptions, your company must have purchased
Call Vectoring. VDN permissions checking is disabled for exceptions
administration when more than 2000 VDNs are authorized.
Steps
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1 From the controller window, select Tools | Commands | Exceptions.
The Exceptions selector window opens.
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2 In the ACD box, select the ACD for which you want to run the report.
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3
Select Operations | VDN Exceptions.
CentreVu CMS Administration
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