Lucent Technologies CentreVu CMS Administration User Manual page 291

Task: viewing and changing system setup values
Setting up a pseudo-ACD
• Verify that enough free space is available to unarchive the data.
View free space allocation to see where data is stored, how much
space is needed for the existing ACDs (both real and pseudo-
ACDs), and how much space is available for the pseudo-ACD
data. See "Specifying how CentreVu CMS stores data" in this
task for more information.
• Define how much historical data will be stored for the pseudo-
ACD. Data storage values are 0 for a newly created pseudo-ACD.
See "Specifying how CentreVu CMS stores data" in this task for
more information.
• Set the storage intervals for the data to be loaded into the pseudo-
ACD. Storage interval size and data collection times for the
pseudo-ACD should match those of the loaded data. See
"Specifying how CentreVu CMS stores data" in this task for
more information.
• Before deleting a pseudo-ACD, turn off access permissions to the
pseudo-ACD. This minimizes the risk of a user working in the
pseudo-ACD when it is deleted.
• You can use scripting to access the pseudo-ACD. See "Task:
automating your activities with scripting" for more information.
• You can put this window on a timetable. See "Task: using
timetables and shortcuts" for more information.
CentreVu CMS Administration
10-11