Lucent Technologies CentreVu CMS Administration User Manual page 404

Task: using timetables and shortcuts
Editing a timetable globally
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2 Do the following
If
You want to make
the changes you
specified.
You do not want to
make the changes
you specified.
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3
Select the SLK.
Exit
E
N D O F S T E P S
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Reference
• Only the owner of the timetable and the call center administrator
can globally edit a timetable.
• If you make a copy of the original timetable and then edit the
copy, you can preserve the original timetable to run normally.
• When you select Global Edit, the secondary window opens. This
secondary window allows you to select the field in which to
replace values and to specify the new values. Any error found in
the input is reported to you in an error message window. You must
correct all errors before selecting an action.
CentreVu CMS Administration
Then
Select Modify.
The change is made in all the tasks that match the
input field type you specified and the old values in the
fields are replaced by the new values you typed.
If the action completes successfully, "Successful"
displays in the status line. If the action fails, "Failed"
displays on the status line and a popup window
explains the reason for the failure.
If none of the tasks have an input field of the type you
select for change, the status line displays "Successful"
but no tasks are modified.
After you successfully complete the Global Edit
window, you can see the changed values on the Get
Contents window Values list.
Select the Exit SLK.
The Global Edit window opens.
To repeat this procedure with different field values,
return to Step 6.
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