Lucent Technologies CentreVu CMS Administration User Manual page 294

Call management system
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Task: viewing and changing system setup values
Loading pseudo-ACD data
The Load Pseudo-ACD Data input window opens.
The Status field shows the status of the data being loaded into the
pseudo-ACD; the Errors field shows any errors found while loading the
pseudo-ACD data.
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3
In the ACD field, type the number of the ACD from which you will load
the data. This is the ACD number for the machine on which the backup
was made.
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4
In the Device name field, type the name of the device from which you
will load the data. The devices are listed in the Maintenance Backup/
Restore Devices window.
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5
In the Start date field, type the date that will be the first day the historical
data is loaded on the pseudo-ACD.
The start date tells CentreVu CMS which date to look for on the
backup volume and at which point to begin loading data to the pseudo-
ACD.
CentreVu CMS Administration
10-14

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