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Acer Altos RAIDWatch Manual

Management program.
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Isssue 2.0
1 May, 2004

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  • Page 1 Isssue 2.0 1 May, 2004...
  • Page 2 Altos RAIDWatch User Guide The information in this document is subject to change without notice. While every effort has been made to ensure that all information in this document is accurate, the Authors accept no liability for any errors that may arise. No part of this document may be transmitted or copied in any form, or by any means, for any purpose, without the written permission of the Authors.
  • Page 3: Table Of Contents

    Contents Preface ..............................ix Conventions ............................xi Reference Information ......................... xi Revision History ........................... xii A.1 Product Description ............................1 A.2 Feature Summary ............................1 A.3 Featured Highlights ............................3 A.3.1 Graphical User Interface ........................3 A.3.2 Enclosure Management ........................3 A.3.3 Powerful Event Notification Function ....................
  • Page 4 3.3.2 Managed Secondary Agent Settings ....................35 3.4 Secondary Agent Settings .......................... 36 3.5 NPC Settings ............................. 37 3.5.1 Agent ............................... 37 3.5.2 Event Log ............................38 3.5.3 Pager Settings ..........................39 3.5.4 Email Settings ..........................40 3.5.5 SNMP Settings ..........................42 3.5.6 Broadcast Settings ...........................
  • Page 5 Contents 4.10.1 Exiting from Altos RAIDWatch Manager ..................69 4.10.2 Exiting from Altos RAIDWatch Manager Connected via Web Browser ........69 5.1 Background Information ..........................71 5.1.1 Definition of Terms .......................... 72 5.2 Operating With Spare Drives ........................72 5.3 Operating Without Spare Drives ........................ 73 5.4 Before You Start ............................
  • Page 6 9.2.2 Map a logical drive or volume partition to a host LUN ............... 125 9.2.3 Deleting a host LUN mapping ....................... 128 9.3 Extended LUN Mapping ......................... 129 9.3.1 Preliminaries ..........................129 9.3.2 Extended LUN Mapping ....................... 129 9.3.3 Adding a WWN Name ........................131 9.3.4 Deleting an Extended LUN Mapping or WWN Name ..............
  • Page 7 Contents 12.5.2 Connecting to a RAID System from a Distant Host ..............165 12.5.3 Disconnecting from a Disk Array System ..................166 12.6 Using the Event Monitor .......................... 167 12.6.1 Display Controls ..........................167 12.6.2 Basics ............................. 167 12.6.3 Using the Connection View ......................168 12.6.4 Using the Event List ........................
  • Page 8 viii...
  • Page 9: Preface

    Preface Preface What is in this Manual This manual provides information on preparing, installing, configuring, and using the Altos RAIDWatch management program to manage disk array systems incorporating Fibre-to-SATA controllers. Altos RAIDWatch allows you to control and monitor disk array systems, either from a local host, or from a remote station connected through a local area network (LAN) or the Internet.
  • Page 10 Altos RAIDWatch User Guide setting up system security, display controls, working with various disk array windows, and exiting from the program. • Chapter 5 , ”Array Management”, on page 71 Provides information on disk array management, including defining enclosures, setting the controller and channel configurations, scanning in drives, creating, expanding and deleting logical drives, assigning spare drives, rebuilding logical drives, creating and deleting logical volumes, defining volume partitions, mapping logical volumes to host LUNs, deleting LUN mappings, displaying the...
  • Page 11: Conventions

    Preface Conventions This Getting Started guide uses several conventions to help explain how to use the Altos RAIDWatch management program. Convention Definition Controller RAID array controllers; Altos RAIDWatch The entire program and all of its modules. Altos RAIDWatch Refers only to the management interface, not to any of the other parts of Manager the software.
  • Page 12: Revision History

    Altos RAIDWatch User Guide Altos RAIDWatch agents and Altos RAIDWatch Manager can be uninstalled. Choose the “uninstall” usr/hybrid/bin Uninstall icon in the Altos RAIDWatch group or type in the subdirectory under Unix-based systems Revision History May, 2004 Initial Release...
  • Page 13 Preface xiii...
  • Page 14 Altos RAIDWatch User Guide...
  • Page 15: Product Description

    Introduction Chapter 1 Introduction This chapter provides information about the Altos RAIDWatch management program, including the following topics: • Product Description, A.1 on page 1. • Feature Summary, A.2 on page 1. • Feature Highlights, A.3 on page 3. • Conceptual foundation, A.4 on page 5. A.1 Product Description The GUI RAID Manager, “Altos RAIDWatch,”...
  • Page 16 Altos RAIDWatch User Guide • Internet browser access to full program functionality provides worldwide management capability • Supports Fibre-to-SATA RAID controllers (Altos S205F) • Communicates with the controllers over a LAN, the Internet, over the SCSI bus or Fibre channel •...
  • Page 17: Featured Highlights

    Introduction – User-configurable fax messages sent along with the event description – Automatic message retransmission in the event previous transmission attempts fail • Provides password protection for guarding against unauthorized modification of disk array configuration. A.3 Featured Highlights This section explains in greater detail the important features of Altos RAIDWatch. A.3.1 Graphical User Interface Altos RAIDWatch’s graphical interface is designed for ease-of-use.
  • Page 18: Powerful Event Notification Function

    Altos RAIDWatch User Guide The enclosure window also includes Logical view as a sub-function. The Logical view displays the logical relationship among member drives of a logical configuration. Drives belonging to the same logical unit will be displayed in the same color for ease of identification. A.3.3 Powerful Event Notification Function Altos RAIDWatch can notify system administrators of event occurrences and status changes in the disk array system.
  • Page 19: Conceptual Foundation

    Introduction A.4 Conceptual Foundation In order for Altos RAIDWatch to function properly, different software modules must be correctly installed on different servers and stations in a given LAN or WAN. Assuming that a given network has multiple RAID systems, one RAID connected server will need to be chosen as the main server. This point is particularly important if Altos RAIDWatch will be operated via web browsers as the main server will need to be a web server.
  • Page 20 Altos RAIDWatch User Guide Notes 1 OS drivers are required for Solaris servers. 2 OS patches are required to run JRE on Solaris, AIX and Linux servers. 3 Browser preferences must be edited for browsers running under Windows systems. The requirements for installing Event Monitor are exactly the same as those for Altos RAIDWatch Manager.
  • Page 21: System Requirements

    Installation Chapter 2 Installation This chapter contains information about installing the Altos RAIDWatch software (including its sub- module Event Monitor) for local and remote management. The chapter includes the following topics: • System requirements, 2.1 on page 7. • RAID network charting, 2.2 on page 8. •...
  • Page 22: Local Client Running Altos Raidwatch Manager

    Altos RAIDWatch User Guide • SNMP service for Windows (if SNMP remote management is desired) • Windows Messaging (MAPI) for Windows (if support for pager or fax notification is needed) • Windows NetBEUI support for Windows (if network broadcast support notification is needed) 2.1.2 Local Client Running Altos RAIDWatch Manager •...
  • Page 23: Platform Requirements

    Installation • Internet Capable: if a server is an internet server, the answer to this is, “Yes.” If a workstation will manage RAID systems through a browser, note the particular browser software and its version number. 2.3 Platform Requirements Altos RAIDWatch supports various operating systems both for servers (RAID management hosts or web servers) and for client management stations (Altos RAIDWatch Manager workstations).
  • Page 24 Altos RAIDWatch User Guide a For Netscape on a Solaris system, append the string: user_pref(“signed.applets.codebase_principal_support”, true); ~/. netscape/preferences.js b For HotJava on a Solaris system, append the string: hotjava.default.security=low ~/.hotjava/properties Note HotJava will create a.hotjava directory under the user's home directory when it is run for the first time.
  • Page 25 Installation 6 Put the patch files in the right directory. The install shell script (intall.sh) needs for you to put the patch files in your system. For example in a Solaris SPARC workstation, if the patch file name is 2.2_05a_patches_sparc_5.7.tar Enter the following: #mkdir /usr/patches #cp 2.2_05a_patches_sparc_5.7.tar /usr/patches...
  • Page 26: Windows Platforms

    Altos RAIDWatch User Guide user_pref(“signed.applets.codebase_principal_support”, true); ~/. netscape/preferences.js b) For HotJava on a Linux system, append the string: hotjava.default.security=low ~/.hotjava/properties Note HotJava will create a.hotjava directory under the user's home directory when it is run for the first time. Netscape will create a.netscape directory under the user's home directory when it is run for the first time.
  • Page 27 Installation Windows NetBEUI support for Windows NT/95/98/Me/2000/XP (if network broadcast support notification is needed) must be enabled. Refer to your Windows documentation for more information.
  • Page 28: Software Setup

    Altos RAIDWatch User Guide 2.4 Software Setup This section discusses how to install Altos RAIDWatch in your system. Before proceeding with the setup procedure, read through section 2.4.1, ”Before You Start” below. 2.4.1 Before You Start Before starting the installation, read through the notes listed below. •...
  • Page 29 Installation Figure 2–1 Welcome to the Install Shield Window If you selected the “Next” button on Figure 2–1, the License Agreement window seen in Figure 2– 2. First read through the License Agreement. If you are in agreement with the specified terms and wish to continue installing the Altos RAIDWatch program, select the “Accept.”...
  • Page 30 Altos RAIDWatch User Guide If you accepted the License Agreement in Figure 2–2, a new window with three installation options will appear. These options, shown in Figure 2–3, are Out-Band, In-Band, and Applet Only. • Out of Band: Selecting this option allows you to install the Altos RAIDWatch GUI and the Event Monitor on the local computer.
  • Page 31: Installing Out Of Band Components

    Use the cursor to select the “Out of Band” option in Figure 2–3. The application and the files associated with the GUI will be stored in the C:/Program Files/Acer/raid directory. If you wish to change the directory, select the “Browser Button” and choose the directory you wish to use.
  • Page 32 Altos RAIDWatch User Guide Once the additional components have been selected, and if you wish to proceed with the installation process, select the “Next” button. If you do not wish to proceed with the installation process, select the “Stop” button and if you wish to re-select the installation options, then select the “Back”...
  • Page 33: Installing In-band Components

    Use the cursor to select the “In-Band” option in Figure 2–3. The application and the files associated with the GUI will be stored in the C:/Program Files/Acer/raid directory. If you wish to change the directory, select the “Browser” button and choose the directory you wish to use.
  • Page 34 Altos RAIDWatch User Guide Figure 2–7 Additional Components From Figure 2–7 above, additional components can be selected. The default option selects all the additional components, if you wish to de-select the additional components, then use your mouse to de-select those components you do not wish to install. Once the additional components have been selected, and if you wish to proceed with the installation process, select the “Next”...
  • Page 35 Installation Figure 2–8 Installing Active Install Active If the “Next” button from Figure 2–7 was selected, the window shown in Figure 2–8 will appear. If you wish to stop the installation procedure, then click the “Stop” button. If you wish In-Band to continue installing the components, allow the installation shield to continue the...
  • Page 36: Applet-only Installation

    Altos RAIDWatch User Guide Figure 2–9 Successful Installation 2.4.5 Applet-Only Installation 2.4.5.1 Reserved Space If the Applet Only option is selected, Altos RAIDWatch files will be installed directly onto the controller and therefore space for these files must be reserved. If you have not already reserved the space on the controller then do so now.
  • Page 37 Installation Use the cursor to select the “Applet” option in Figure 2–3. The application and the files associated with the GUI will be stored in the C:/Program Files/Infortrend directory. If you wish to change the directory, select the “Browser” button and choose the directory you wish to use.
  • Page 38 Altos RAIDWatch User Guide Figure 2–11 Installing Active Install Active If the “Next” button from Figure 2–11 was selected, the window shown in Figure 2– 12 will appear. If you wish to stop the installation procedure, then click the “Stop” button. If you wish to continue installing the Applet components, allow the installation shield to continue the installation process uninterrupted.
  • Page 39: List Of Filenames

    Installation Figure 2–12 Successful Installation If you wish to immediately access the Altos RAIDWatch manager then open a web browser and type in the IP address that you used in Figure 2–10 with the associated filename. Altos RAIDWatch Manager i.e. To run the from the controller, enter the following into the address bar of the web browser: http://www.xxx.yyy.zzz/grm.htm...
  • Page 40: Program Updates

    Altos RAIDWatch User Guide 2 GRM.HTM --> browser accessible HTML file Event Monitor access: 1 GREM.JAR -- executable.jar Java file 2 GREM.HTM -- browser accessible HTML file Executable Agent files: 1 PRIMARY.EXE -- to start the Primary Agent 2 SECONDARY.EXE -- to start the Secondary Agent 3 NCP EXE - to start the Notification Processing Center Configuration and Install files: 1 CONFIGURE.JAR -->...
  • Page 41: Configuring A Raid Controller To Use In-band Scsi

    Installation 2.7.1 Configuring a RAID Controller to Use In-band SCSI 2.7.1.1 RAID Controller Adjustments Some adjustments must be made to the RAID controller settings before the two can communicate using SCSI commands. The RAID controller settings can be changed using the RS232. down From the Main Menu, press * arrows to select “View and Edit...
  • Page 42 Altos RAIDWatch User Guide Table 2–3 Peripheral Device Type Settings: No Device Present 0x7f Direct-access Device Sequential-access Device Processor Type CD-ROM Device Scanner Device MO Device Storage Array Controller Device Unknown Device 0x1f Example: Settings for Windows NT 4.0 The settings for Windows NT 4.0 are provided here as an example. For the settings under other operating systems, please refer toTable 2–2, ”Peripheral Device Type Parameters”...
  • Page 43 Installation down Press * arrows to select “LUN Application”; and then press <Enter>. LUN Application- The default setting is “All Undefine LUN.”. All Undefine LUN down Press <Enter> and use * arrows to select “Undefine LUN-0’s.” Applies to Undefine LUN - 0’s Press <Enter>...
  • Page 44 Altos RAIDWatch User Guide...
  • Page 45: Introduction

    Configuration Options Chapter 3 Configuration Options 3.1 Introduction This chapter describes the Altos RAIDWatch configuration options. There are a number of different items that users can configure. These include primary and secondary agents and the Notification Processing Center. Note If during installation (see section 2.4, ”Software Setup”, on page 14), you selected the Out of Band option, since neither the primary nor secondary agents were installed and only the GUI was installed, these configuration options will not be available to you.
  • Page 46: Using Web Browser - Altos Raidwatch Installed As Applet

    Altos RAIDWatch User Guide If you are using Windows, first selecting “Start” then opening the “Programs” menu and finally opening the default menu can easily access the configuration panel. Once the default directory has been successfully opened select the configure option. Once “Configure”...
  • Page 47: Primary Agent Configuration

    Configuration Options Figure 3–2 Applet Only Configuration Panel It can be seen that the difference between Figure 3–1 and Figure 3–2 is the “Enable SSL.” Note Enabling the SSL can only be done when the GUI is installed on the controller as an Applet Only. 3.3 Primary Agent Configuration “Primary Agent”...
  • Page 48 Altos RAIDWatch User Guide 3.3.1.1 Redundant Modules It is recommended to install Primary and NPC Agents redundantly on different servers to avoid the blind time when the Primary Agent or NPC module is down. Once the Primary Agent or NPC is down, the Primary Agent installed on another server will take over instantly allowing NPC to work.
  • Page 49: Managed Secondary Agent Settings

    Configuration Options 3.3.2 Managed Secondary Agent Settings To configure the “Managed Secondary List” settings, select the “Managed Secondary List” sub-tab shown in Figure 3–3. The “Managed Secondary List” shown in Figure 3–4 will appear. Figure 3–4 Managed Secondary List This part of the Primary Agent configuration, lists each Secondary Agent RAID server that will be managed through the Primary Agent where you are installing Altos RAIDWatch.
  • Page 50: Secondary Agent Settings

    Altos RAIDWatch User Guide 3.4 Secondary Agent Settings To configure the Primary agent settings, select the “Secondary Agent” tab from the tab menu at the top of Figure 3–3. The “Secondary Agent” screen shown in Figure 3–5 will appear. Figure 3–5 Secondary Agent Settings Important Local Secondary Agents must be installed at all RAID hosts managed by Altos RAIDWatch.
  • Page 51: Npc Settings

    Configuration Options 3.5 NPC Settings Notification Process Center (NPC) To configure the settings, select “Notification Process Center Setting” tab from the tab menu at the top of Figure 3–3. the “Notification Process Center” screen shown in Figure 3–6 will appear. Figure 3–6 NPC Settings NPC Settings...
  • Page 52: Event Log

    Altos RAIDWatch User Guide 3.5.2 Event Log NPC Settings To open the “Event Log Configuration” window, first open the window shown in Figure 3–6, and then select the Event Log sub-tab. The Event Log Configuration window shown in Figure 3–7 will appear. Figure 3–7 Select NPC NPC Settings...
  • Page 53: Pager Settings

    Configuration Options Figure 3–9 FAX Phone Number List • Phone Number: The phone number for an event message receiving fax machine. (Note that any access dialing requirements, such as accessing an outside line, must be included in the phone number. For example: 9,,,2241603 wherein “9” is access for an outside line and “,,,” indicates a pause.) •...
  • Page 54: Email Settings

    Altos RAIDWatch User Guide 3.5.3.1 Base Settings Base Setting To open the “Base Settings” configuration window, select the sub-tab shown in Figure 3–10. • Enable - In the center of the settings window there is an enable option. To configure the notification device click on the square next to “Enable.”...
  • Page 55 Configuration Options Figure 3–12 Email Settings 3.5.4.1 Base Settings Base Settings To configure the “Base Settings” select the sub-tab from Figure 3–12 and the configuration options shown in Figure 3–12 will appear. • SMTP Server: The mail server used to send event notifications via e-mail. •...
  • Page 56: Snmp Settings

    Altos RAIDWatch User Guide Figure 3–13 Email Settings • Receiver’s Email: Allows users to enter multiple event notification e-mail recipients with messages for each. Each entry must be a valid internet e-mail address. • Severity: The parameter used to determine what levels of events to be sent via Email (1, all levels;...
  • Page 57: Broadcast Settings

    Configuration Options SNMP • Enable: To enable the SNMPTrap settings, click on the “Enable” box in the middle of the Settings window. • Community: This is just a string authentication and can be seen as a plain text password. 3.5.5.2 SNMP Trap List SNMP Trap List To configure the “SNMP Trap List”...
  • Page 58 Altos RAIDWatch User Guide Figure 3–16 Enable Broadcast settings 3.5.6.1 Base Settings Base Settings To configure the “Base Settings” select the sub-tab from Figure 3–16 and the configuration options shown in Figure 3–16 will appear. • Enable: To enable the broadcast settings, select the “Enable” box in the middle of the Broadcast Settings window.
  • Page 59: Rebooting The Controller

    Configuration Options 3.6 Rebooting the Controller After the configurations settings have been made, for them to take affect the controller must be rebooted. If the controller is not rebooted after the configuration settings have been made then the settings may not take effect.
  • Page 60 Altos RAIDWatch User Guide...
  • Page 61: Starting Altos Raidwatch

    Operation Chapter 4 Operation This chapter discusses basic Altos RAIDWatch Manager operations. We recommend that you review it to learn the basic organization and functions of the program. This chapter includes the following topics: • Starting Altos RAIDWatch, 4.1 on page 47. •...
  • Page 62: Starting Altos Raidwatch Manager

    Altos RAIDWatch User Guide 4.1.1.2 Under Unix or AIX Operating Systems (Solaris 7 SPARC or x86, HP UX 11, or Red Hat Linux 6.1) Under Unix systems the Primary Agent, Secondary Agent and NPC (which are all installed on the host computer) must be started manually each time the host computer is reset.
  • Page 63: Starting Altos Raidwatch Manager For Remote Management Via Web Browser (any Supported Os)

    Operation Double-click the Altos RAIDWatch Manager icon either in the group folder or from the desktop if Connect to a shortcut was added during the installation process. The Altos RAIDWatch Manager RAID Agen t prompt window should appear on the screen. Enter the IP address and TCP port assignment of the disk array system where the Primary Agent was installed.
  • Page 64: Connecting And Disconnecting From A Disk Array

    Altos RAIDWatch User Guide For more information on how to connect, see section 4.3, ”Connecting and Disconnecting from a Disk Array”. 4.3 Connecting and Disconnecting from a Disk Array Before management can be performed on a particular disk array system, you need to first establish a connection between your Altos RAIDWatch Manager station and the Primary Agent host.
  • Page 65: Connecting To A Raid System From A Distant Host

    Operation Figure 4–2 Click the connection Method, e.g. In-Band SCSI You will be prompted for a password to access the controller. Enter the password (there is no default password) and click OK. The connection is successful when the RAID View Introduction window appears and the tool bar buttons are activated.
  • Page 66 Altos RAIDWatch User Guide Figure 4–4 Click the connection Method, e.g. In-Band SCSI You will be prompted for a password to access the controller. Enter the password (there is no default password) and click OK. The connection is successful when the Introduction window appears and the tool bar buttons are activated.
  • Page 67: Disconnecting From A Disk Array System

    Operation 4.3.3 Disconnecting from a Disk Array System • From the File menu, select “Disconnect”. Or, click the Disconnect button on the toolbar. Figure 4–6 Disconnect from Altos RAIDWatch All toolbar buttons, except the Connect command button, turn gray signifying disconnection from the disk array system.
  • Page 68: Setting Tcp Port Numbers

    Altos RAIDWatch User Guide Figure 4–7 Enter a New Password Type in a New Password. Re-type the password in the Verify Password field to confirm. Click OK. 4.4.2 Setting TCP Port Numbers A security related setting that should be considered is the TCP port setting of Primary Agent hosts. TCP port assignments must be made in order for Altos RAIDWatch to work.
  • Page 69: Look And Feel

    Operation 4.5 Look and Feel 4.5.1 Look and Feel Overview Because Altos RAIDWatch Manager is a Java-based GUI program, it can accommodate the “Look and Feel” standards of various Operating Systems (OS) At present, three different interface appearances are supported: Windows, Unix, and Java. Altos RAIDWatch Manager will auto-detect and configure to match the Operating System where it is currently running.
  • Page 70: Tool Bar

    Altos RAIDWatch User Guide 4.5.3 Tool Bar Altos RAIDWatch Manager provides a toolbar located just beneath the menu bar for displaying key command buttons. These buttons serve various purposes, which are described in detail in this section. Figure 4–9 Tool Bar 4.5.4 Common Commands The following commands appear both in the Navigation Menus described in Section4.5.2 and the...
  • Page 71: Menu Commands

    Operation 4.5.5 Menu Commands Navigation Menus The following commands only appear in the described in section 4.5.2 and shown in Figure 4–10. Figure 4–10 Menu Commands • The Agent command under the Connect menu brings up the “Connect to RAID agent” prompt. This command is only available when Altos RAIDWatch Manager is not currently connected to any agents.
  • Page 72: Using The Raid View Window

    Altos RAIDWatch User Guide Figure 4–12 Status Bar • The scroll bars let you move parts of a window into view when the entire window does not fit into the windows display area. 4.6 Using the RAID View Window The RAID View window provides the configuration, installation, management, and monitoring functions available in Altos RAIDWatch.
  • Page 73 Operation Figure 4–13 RAID View Display • The Navigation Panel provides a tree organization display of logical and physical drives managed by the current controller. The Navigation Panel also has a sub panel for displaying longer information trees. • When RAID View first opens, the Navigation panel in the upper left quadrant of the window will display icons for the controller, Logical View and Physical View.
  • Page 74: Using The Configuration View

    Altos RAIDWatch User Guide 4.6.2 Using the Configuration View Configuration functions can only be accessed by clicking the Configuration button under the Introduction in the RAID View window. Figure 4–14 select Configuration Once in the Configuration view, all windows are accessed via window tabs. Each tab corresponds with a controller configuration setting, option, or readout;...
  • Page 75 Operation Figure 4–16 Select View Button Figure 4–17 Select Logical View Icon A window similar to the one shown in Figure 4–18 will appear in the Content Panel and the icons shown in Figure 4–19 will appear in the navigation panel. Figure 4–18 Logical View Content Panel information...
  • Page 76: Using The Physical View

    Altos RAIDWatch User Guide Figure 4–19 Logical View Navigation Panel icons Note that the symbols in the initial Logical View content panel are not interactive. To select a Logical Drive or Logical Volume, click on the appropriate icon in the navigation panel. If you need information about a particular logical drive, just let the mouse pointer hover over its corresponding icon.
  • Page 77 Operation Figure 4–22 Select the Physical View Icon A window similar to the one shown in Figure 4–23 will appear in the Content Panel and the icons shown in Figure 4–24 will appear in the navigation panel. Figure 4–23 Physical View Content Panel information Figure 4–24 Physical View Navigation Panel icons Note...
  • Page 78: Using The Enclosure Window

    Altos RAIDWatch User Guide Figure 4–25 Physical view navigation Panel Icons Message Tag The message tag shown in Figure 4–25 provides information such as primary and secondary IDs, and the current transfer clock rate. The Physical View also allows you to modify the configuration of the drive and host channels, and scan in newly added or replaced physical drives.
  • Page 79: Using The Enclosure Window

    Operation Figure 4–26 Enclosure Selection Box Select your enclosure and start adding devices into the empty spaces in the enclosure window. 4.7.2 Using the Enclosure Window Both enclosure windows allow you to assign locations for different components. The Enclosure window is particularly useful in monitoring the status of the physical drives. It provides you with a real-time report on the drive status, using symbols and colors to represent various conditions.
  • Page 80: Event Window

    Altos RAIDWatch User Guide is also reflected in the Physical View. These windows, however, differ in the way physical drives are presented; in the Enclosure window, the drives should be arranged according to their actual locations in the drive bays, while in the Physical View, the drives are arranged according to channel connections.
  • Page 81: The Statistics Window

    Operation 4.9 The Statistics Window The Statistics window includes separate displays for cache hits and for sustained read/write performance. 4.9.1 Accessing the Statistics Window To open the Statistics window display either select the Statistics icon from the navigation toolbar shown in Figure 4–9 or select the Statistics command from the Open Menu shown in Figure 4–10. 4.9.2 Using the Statistics Window When selecting the Statistics window command in the Menu or the toolbar, a user can select either “Cache Hits”...
  • Page 82: Arranging Windows

    Altos RAIDWatch User Guide Figure 4–31 Cache Hits Performance Statistics window • Sustained Read/Write Performance is also displayed as both an average and historically. Read/ write performance is another way to evaluate the current RAID controller and disk array I/O throughput.
  • Page 83: Exiting Altos Raidwatch Manager

    Operation 4.10 Exiting Altos RAIDWatch Manager Exiting from Altos RAIDWatch Manager terminates the current management session with the disk array system. 4.10.1 Exiting from Altos RAIDWatch Manager • From the File menu, select Exit. • Click the Close button on the program window. 4.10.2 Exiting from Altos RAIDWatch Manager Connected via Web Browser •...
  • Page 84 Altos RAIDWatch User Guide...
  • Page 85: Background Information

    Array Management Chapter 5 Array Management This chapter describes how to manage a disk array system. Topics covered include the following: • Background information about disk array management, 5.1 on page 71. • Operating with Spare Drives, 5.2 on page 72 •...
  • Page 86: Definition Of Terms

    Altos RAIDWatch User Guide 5.1.1 Definition of Terms This section describes some of the disk array terms used in this documentation. • Physical drives. These are the actual drives installed in the enclosures.These drives are displayed in Physical View under the RAID View window. •...
  • Page 87: Operating Without Spare Drives

    Array Management 5.3 Operating Without Spare Drives The following are guidelines for disk failure recovery when a spare drive is not available: • Depending on the design of the system, it may be possible to remove a defective drive and replace it with a new drive without shutting down the system (hot-swapping).
  • Page 88 Altos RAIDWatch User Guide...
  • Page 89: Configuring The Controller

    Controller Configuration Chapter 6 Controller Configuration This chapter describes how to modify the configuration of a disk array controller. Topics covered include the following: • Setting controller configuration, 6.1 on page 75. • Accessing Controller Configuration Options, 6.2 on page 76 •...
  • Page 90: Accessing Controller Configuration Options

    Altos RAIDWatch User Guide 6.2 Accessing Controller Configuration Options To be able to access controller configuration options either use the RAID View toolbar icon or select RAID View command from the Open menu to open the RAID View. Once the RAID View has been opened select the Configuration button from the content window.
  • Page 91: Host-side

    Controller Configuration Figure 6–3 Optimization Policy • Optimization for Random I/O. More common setting. Use this option for environments (e.g., database maintenance) with smaller I/O transactions. • Optimization for Sequential I/O. Used for large I/O environments such as video recording and editing.
  • Page 92: Drive-side

    Altos RAIDWatch User Guide 6.5 Drive-Side To be able to configure the Drive-Side, select the “Drive-Side” tab, as shown in Figure 6–6, from the Configuration View Window Tabs. Figure 6–6 Select the Drive-Side Tab Figure 6–7 Drive -side SCSI Parameters •...
  • Page 93: Raid

    Controller Configuration 6.6 RAID To be able to configure the Disk Array parameters, select the “RAID” tab, as shown in Figure 6–8, from the Configuration View Window Tabs. Figure 6–8 Select the RAID Tab Figure 6–9 Disk Array Parameters • Disk Array Parameters (choose from each range as shown in Figure 6–9): •...
  • Page 94 Altos RAIDWatch User Guide Figure 6–11 Change Name • Password: A user-configurable security setting. Note, the password and name fields combined have a maximum size of 16 characters.(For more information see section 3.3 on page 33). • Time: Allows you to select the Time Zone and to input the current time in your area. See Figure 6–12.
  • Page 95 Controller Configuration • Mute Beeper: temporarily mutes the controller beeper if it is currently sounding; • Reset Controller: resets the controller (similar to a PC reset), allowing configuration changes to take effect. • Shutdown Controller: Shutdown the controller • Force Failure: Allows a controller to be forced to fail. •...
  • Page 96: Communication

    Altos RAIDWatch User Guide 6.8 Communication Communication To be able to configure the Communication settings, select the tab, as shown in Figure 6–15, from the Configuration View Window Tabs. Figure 6–15 Select the Communication Tab TCP/IP • TCP/IP: To set the TCP/IP settings, select the tab.
  • Page 97 Controller Configuration Figure 6–18 COM Port Select • RS232 Configuration: To set the appropriate RS-232 serial port settings below, please refer to Figure 6–19. Figure 6–19 RS-232 Configuration Options • PPP Routing Status: Select “Disable” or “Enable”. • Terminal Emulation Status: Select “Disable” or “Enable”. •...
  • Page 98 Altos RAIDWatch User Guide...
  • Page 99: Accessing Channel Configuration Options

    Channel Configuration Chapter 7 Channel Configuration Using Altos RAIDWatch Manager, you can modify the configuration of any channel on the controller. There are 20 channels available. Channels 4 through 19 are SATA drive channels. Channel 0 is used for inter controller communciation and Channel 3 is used for expansion. Channels 1 and 2 are host ports which are configurable as explained below.
  • Page 100: User-configurable Channel Parameters

    Altos RAIDWatch User Guide Once the Physical View has been opened and channel icons, have appeared under the Physical View icon in the Navigation Panel, select the channel that needs to be configured. 7.2 User-Configurable Channel Parameters Once the channel has been selected, the content window will appear. The different options are discussed below.
  • Page 101 Channel Configuration Figure 7–1 ID Pool Menu When selecting an ID, be sure that it does not conflict with the other devices on the channel. The ID pool lists all of the channels. Highlight the ID you want to use and click Add next to either the PID (Primary ID) or SID (Secondary ID) window (see below).
  • Page 102 Altos RAIDWatch User Guide Figure 7–3 Def Xfer Clock options Click OK to save the new channel configuration into the non-volatile memory (NVRAM) of the controller. You will be prompted for a password in order to complete the changes.
  • Page 103: Scanning In Drives

    Drive Management Chapter 8 Drive Management Using Altos RAIDWatch Manager, you can make and delete Logical Drives (LDs) and Logical Volumes (LVs). Both LDs and LVs can be partitioned. This chapter describes the following drive management features: • Scanning in drives, 8.1 on page 89. •...
  • Page 104: Logical Drive Management

    Altos RAIDWatch User Guide In Physical View, double-click on the channel corresponding to the SCSI ID of the drive to be scanned. Alternatively the drive should be automatically detected on insertion. Altos RAIDWatch Manager will add a drive icon to the relevant channel if the scanning process is successful.
  • Page 105: Creating Logical Drives

    Drive Management Figure 8–2 Create Logical Drive Management Window 8.2.2 Creating Logical Drives 8.2.2.1 LD Creation To create a logical drive: Select the physical drives that will be used in the LD. (See section 8.2.2.2.) Select the following RAID parameters (See section 8.2.2.3): •...
  • Page 106 Altos RAIDWatch User Guide 8.2.2.2 Selecting Drives The “Available” menu in Figure 8–2 shows the drives that are can be used to create LDs and the channels to which they have been assigned. To select the physical drives that will be used in the LD either: a Select the physical drives you wish to incorporate into a LD and click the “Add”...
  • Page 107 Drive Management 8.2.2.3 Setting RAID Parameters After the physical drives that will be used in the LD have been selected, the RAID parameters for the LD must be selected. RAID parameter options that are available are shown in Figure 8–5 and can be accessed at the bottom of the LD Management Window shown in Figure 8–2.
  • Page 108 Altos RAIDWatch User Guide Figure 8–8 Stripe Size Options Drive Size The value entered in the “Drive Size” field shown in Figure 8–9determines how much capacity from each drive will be used in the logical drive. Unused drive capacity can then later be used to expand the logical drive.
  • Page 109: Expanding A Logical Volume

    Drive Management 8.2.2.4 Click “OK” to Create LD Once the physical drives that will be used in the LD have been selected and all the desired LD parameters have been selected: Click the “OK” button at the bottom of the LD management window shown in Figure 8–2. A confirmation window shown in Figure 8–12 will appear.
  • Page 110 Altos RAIDWatch User Guide 8.2.3.1 Opening the “Expand Logical Drive” Window Select the “Logical Drive” icon from the Logical View Navigation Panel shown in Figure 8–1. As shown in Figure 8–14, all the LDs that have been created will appear below the “Logical Drive” icon. Figure 8–14 List of LDs From the list shown in FFigure 8–14, select the LD that you wish to expand.
  • Page 111 Drive Management 8.2.3.2 Setting LD Expansion Parameters Maximum Free Capacity (MB) If there is an amount present in the Maximum Free Capacity text box, the LD may be expanded. If there is no amount present in Maximum Free Capacity text box then the LD cannot be expanded. Set Expansion Size A value can be entered in this text box if and only if an amount is shown in the Maximum Free Capacity text box.
  • Page 112: Dynamic Logical Drive Expansion

    Altos RAIDWatch User Guide Figure 8–19 Expand in Progress The logical drive will now have a new last partition the same size as the expansion. Look at the View and Edit LD Partition Table to verify this. 8.2.4 Dynamic Logical Drive Expansion 8.2.4.1 What Is It and How Does It Work? Before Dynamic Logical Drive Expansion, increasing the capacity of a RAID system using traditional...
  • Page 113 Drive Management Dynamic Logical Drive Expansion Figure 8–20 Dynamic Logical Drive Expansion • Mode 1 Expansion (Figure 8–21) involves adding more SCSI hard disk drives to a logical drive, which may require that the user obtain an enclosure with more drive bays. The data will be re- striped onto the original and newly added disks.
  • Page 114 Altos RAIDWatch User Guide 4 GB 2 GB 2 GB 2 GB Figure 8–22 RAID Expansion Mode 2(1/3) Figure 8–22 illustrates expansion of the same 4-Gigabyte RAID 5 logical drive using Mode 2 Expansion. Drives are copied and replaced, one by one, onto three higher-capacity drives. 4 GB 2 GB 2 GB...
  • Page 115: Adding And Deleting Spare Drive Assignments

    Drive Management partitions Partition 4 GB 4 GB 4 GB Figure 8–24 RAID Expansion Mode 2(3/3) Important The increased capacity from either expansion type will be a new partition. Three new drives are scanned in (see section 8.1 on page 89 for details on scanning in new drives). To add the drives to the logical drive, select the logical drive where they will be added, then choose the Operation tab and Add Drive sub-tab.
  • Page 116 Altos RAIDWatch User Guide Note Adding a spare drive can be done automatically by selecting the RAID 1+Spare, RAID 3+Spare or RAID 5+Spare option from the logical drive RAID Level selection dialog box when creating a logical drive. These options apply to RAID 1, RAID 3, and RAID 5 levels respectively. 8.2.5.1 Accessing The Spare Drive Management Screen To open the spare drive management screen please follow these steps:-...
  • Page 117 Drive Management Figure 8–28 Spare Drive Management Window Click the Add button in Figure 8–28, then click either Local or Global. Local spares will only replace failed drives in the same logical drive. Global spares will replace any drive that fails in any logical drive on the RAID controller.
  • Page 118: Rebuilding Logical Drives

    Altos RAIDWatch User Guide Figure 8–29 Select Operation Under the Delete tab, if there are drives assigned as spares, their icons will be displayed under Spare Drives. The upper window under Spare Drives lists Local Spares. The lower window lists Global Spares.
  • Page 119: Deleting A Ld

    Drive Management Important Deleting a logical drive irretrievably wipes all data currently stored on the logical drive. Figure 8–30 List of LDs From the list shown in Figure 8–30, select the degraded LD that you wish to rebuild. Once this LD has been selected a “View and Edit LD Partition”...
  • Page 120 Altos RAIDWatch User Guide Figure 8–32 List of LDs From the list shown in Figure 8–32, select the LD that you wish to delete. Once this LD has been selected a “View and Edit LD Partition” table will appear in the content panel. At the top of this window the two tabs (“Partition”...
  • Page 121 Drive Management Figure 8–35 Delete Logical Drive Once the LD has been selected, and if you are certain that you wish to delete the LD, press the “OK” button. A confirmation screen similar to the one in Figure 8–36 will appear. If you are still certain that you wish to delete the LD press the “OK”...
  • Page 122: Creating And Deleting Logical Volumes

    Altos RAIDWatch User Guide 8.3 Creating and Deleting Logical Volumes You can create and delete logical volumes using Altos RAIDWatch Manager. Logical volumes are created by combining logical drives together. You can combine logical drives with different capacities and RAID levels into a single logical volume. You can also delete existing logical volumes. Before deleting, make certain that the data stored in the logical volume is no longer needed.
  • Page 123: Creating Logical Volumes

    Drive Management Figure 8–38 Create Logical Volume Management Window 8.3.2 Creating Logical Volumes 8.3.2.1 LV Creation To create a logical volume: Select the LDs that will be used in the LV. Select the following RAID parameters: • Logical Volume Assignment •...
  • Page 124 Altos RAIDWatch User Guide Select the LDs you wish to incorporate into a LV and click the “Add” button beneath the “Available” menu. See Figure 8–39. Figure 8–39 Selecting Logical Drives After clicking the “Add” button, the drives that were selected will be removed from the “Available”...
  • Page 125 Drive Management Figure 8–40 Selected Logical Drives 8.3.2.3 Setting Logical Volume Parameters After the LDs that will be used in the LV have been selected, the LV parameters for the LV must be selected. LV parameter options that are available are shown in Figure 8–41 and can be accessed at the bottom of the LV Management Window shown in Figure 8–38.
  • Page 126 Altos RAIDWatch User Guide Figure 8–42 LV Assignment Selection Note If the redundant controller function has not been enabled or the SID's are not assigned on drive channels, the “LD Assignment” pull down menu will not be available. Max LD Capacity This field, shown in Figure 8–43 specifies the maximum amount of memory that will be used from each LD to create the LV.
  • Page 127: To Expand A Logical Volume

    Drive Management If you selected the “OK” button in the “Please Confirm” window the “Create In Progress” content window shown in Figure 8–13 on page 95 will display logical drive creation progress. Figure 8–45 Create in Progress 8.3.3 To Expand a Logical Volume When logical volumes are expanded by adding new logical drives, additional capacity can be added to existing logical volumes.
  • Page 128 Altos RAIDWatch User Guide Figure 8–47 Select Operation After selecting the “Operation” tab, a new window will appear in the contents panel. Select the “Expand” tab shown in Figure 8–48. Figure 8–48 Select Expand Once the “Expand” tab has been selected the “Expand Logical Volume” window shown in Figure 8–49 will appear in the content panel.
  • Page 129: Delete A Logical Volume

    Drive Management A confirmation window shown in Figure 8–50will appear. If you are certain that you want to create the LV with the settings you have selected, click the “OK” button. Figure 8–50 Confirm LV Expansion If you selected the “OK” button in the “Please Confirm” window the “Create In Progress” content window will display logical volume expansion progress.
  • Page 130: Partitions

    Altos RAIDWatch User Guide After selecting the “Operation” tab, a new window will appear in the contents panel. Select the “Delete” tab shown in Figure 8–53. Figure 8–53 Select Delete Once the “Delete” tab has been selected the “Delete Logical Volume” window shown in Figure 8– 54 will appear in the content panel.
  • Page 131 Drive Management Figure 8–55 List of LDs From the list shown in Figure 8–55, select the LD that you wish to partition. Once this LD has been selected a “View and Edit LD Partition” table will appear in the content panel. See Figure 8–56. Figure 8–56 Partition Table To create a new partition, edit an existing one, or remove an existing partition, click the Edit button...
  • Page 132: Partitioning A Logical Volume (lv)

    Altos RAIDWatch User Guide If you want to make multiple partitions, repeat the process. If you exit the View and Edit LD Partition Table, you will need to click Edit and enter a password again before you can make changes. A list of partitions is shown in Figure 8–57. Figure 8–57 List of Partitions To remove partitions, make the size of the partition you wish to delete 0.
  • Page 133 Drive Management Figure 8–59 : List of LVs From the list shown in Figure 8–59, select the LV that you wish to partition. Once this LV has been selected a “View and Edit LV Partition” table will appear in the content panel. See Figure 8–59. Figure 8–60 LV Partition Table To create a new partition, edit an existing one, or remove an existing partition, click the Edit button...
  • Page 134 Altos RAIDWatch User Guide If you want to make multiple partitions, repeat the process. If you exit the View and Edit LV Partition Table, you will need to click Edit and enter a password again before you can make changes. A list of partitions is shown inFigure 8–61. Figure 8–61 List of Partitions To remove partitions, make the size of the partition you wish to delete 0.
  • Page 135: Accessing The Lun Map Table

    LUN Mappimg Chapter 9 LUN Mapping After creating a logical drive (LD) or logical volume (LV), you can map it as is to a host LUN; or, if partitions are set, you can map each partition to a specific host LUN. Altos RAIDWatch supports 32 LUNs per host channel (numbered 0 - 31), each of which appears as a single drive letter to the host if mapped to a LD, LV, or a partition of either.
  • Page 136 Altos RAIDWatch User Guide Figure 9–1 Select the Host Channel In the sub-navigation window, beneath the Navigation Panel, select a host channel ID number as shown in Figure 9–2. Figure 9–2 Selecting the Host Channel ID Number After selecting the ID, the LUN Table for the host channel shown in Figure 9–3 will be displayed in the content panel.
  • Page 137: Lun Mapping

    LUN Mappimg Figure 9–3 LUN Map Table 9.2 LUN Mapping 9.2.1 Mapping a Complete LD or LV If you want to map a complete LD or LV make sure that the LD or LV has not been partitioned. Follow the steps listed in Section 1 above to access the LUN Map Table shown in Figure 9–3. Select the LUN Mapping tab shown at the top of the LUN Map Table.
  • Page 138 Altos RAIDWatch User Guide Figure 9–4 Select ADD then LUN The Create LUN Mapping window should appear in the content panel (see Figure 9–5). If you want to map a logical drive then select the LD tab shown in Figure 9–5. If you want to map a logical volume, select the LV tab shown in Figure 9–5.
  • Page 139: Map A Logical Drive Or Volume Partition To A Host Lun

    LUN Mappimg From the LUN Selected drop-box in Figure 9–8, choose the LUN ID that will be assigned to the LD (or LV). Only unused IDs will be listed. Figure 9–8 Available LUNs Next, click on the partition 0 icon. “Partition 0” should appear, as shown in Figure 9–9, in the Partition Selected box.
  • Page 140 Altos RAIDWatch User Guide Figure 9–11 Select ADD then LUN The Create LUN Mapping window should appear in the content panel (see Figure 9–12). If you want to map a logical drive then select the LD tab shown in Figure 9–12. If you want to map a logical volume, select the LV tab shown in Figure 9–12.
  • Page 141 LUN Mappimg Figure 9–14 LD partitions From the LUN Selected drop-box shown in Figure 9–15, choose the LUN ID to assign. Only unused IDs will be listed. Figure 9–15 Selecting LUN ID Next, double-click on the icon of the partition you would like to map. The partition should appear, as shown in Figure 9–16, in the Partition Selected box.
  • Page 142: Deleting A Host Lun Mapping

    Altos RAIDWatch User Guide Figure 9–17 LUN Table with LUN Mappings 9.2.3 Deleting a host LUN mapping Follow the steps listed in Section 9.2.1 above to access the LUN Map Table shown in Figure 9–3. Select the “LUN Mapping” tab at the top of the LUN Table. Next, as shown in Figure 9–18, select the Delete and the LUN sub-tabs.
  • Page 143: Extended Lun Mapping

    LUN Mappimg Click OK. When prompted for a password, enter it and click OK. The LUN mapping should no longer be listed in the LUN Map table. In the example shown in Figure 9–19. LUN 6 was selected. After deleting the LUN mapping it no longer appears in the LUN Mapping table. See Figure 9–10 on page 125.
  • Page 144 Altos RAIDWatch User Guide Figure 9–21 Extended LUN Mapping Tabs Create Extended LUN Mapping window, as shown in Figure 9–22, should appear in the content panel. If you want to map a logical drive select the LD tab at the bottom of the screen. If you want to map a logical volume, select the LV tab at the bottom of the screen.
  • Page 145: Adding A Wwn Name

    LUN Mappimg • LUN Selected: Click on the pull down next to the LUN Selected field. Unused IDs will be listed. Select the LUN that is to be assigned. • Group Name: This field permits a user to enter an appropriate group name. •...
  • Page 146: Deleting An Extended Lun Mapping Or Wwn Name

    Altos RAIDWatch User Guide Figure 9–24 WWN Tabs A Create WWN Name Mapping window, as shown in Figure 9–25, should appear in the content panel. Figure 9–25 Create WWN Name Mapping The following WWN parameters need to be entered. • WWN Name: The WWN name is selected by the user. Enter the name you wish to assign to the HBA.
  • Page 147 LUN Mappimg Select the “LUN Mapping” tab at the top of the LUN Table. Next, as shown in Figure 9–26, select the Delete and either the Extended LUN tab or the WWN Name tab. Figure 9–26 Delete Extended LUN Mapping or WWN Name –...
  • Page 148 Altos RAIDWatch User Guide...
  • Page 149: Monitoring

    System Monitoring Chapter 10 System Monitoring and Management • SES, 10.1 on page 135. • Defining enclosures, 10.2 on page 138. • Displaying the contents of the event log, 10.3 on page 142. • Monitoring performance statistics, 10.4 on page 142. 10.1 S.E.S.
  • Page 150: Ses Management Device

    Altos RAIDWatch User Guide Figure 10–1 Opening SES Fault Management Once Physical View has been selected, scroll down and select SES Management Device icon. Once this is selected, a framed menu (Managed Unit Status) of hardware items will appear in the screen frame on the right hand side.
  • Page 151 System Monitoring Figure 10–2 Managed Unit status 10.1.2.1 Managed Unit Status The Managed Unit Status screen is shown in Figure 10–2. The status of the JBOD enclosure hardware components is shown in the parentheses next to the listed item. Please note that, depending on the enclosure you are using, the list of managed components may be different.
  • Page 152: Defining Enclosures

    Altos RAIDWatch User Guide UPS 0 • : If the backup battery is functioning normally, the status message will show whether or not it is fully charged. If the backup battery has failed or been removed, error messages will be displayed.
  • Page 153: Creating An Enclosure

    System Monitoring 10.2.1 Creating an Enclosure Display the Enclosure window. To display it, either click on the Enclosure command button (Case 1) or select the Enclosure command from the Open menu (Case 2). Similar items as shown in Figure 10–4 Figure 10–4 Enclosure View Navigation Panel After selecting the “Enclosure View”, the screen shown in Figure 10–5 will appear in the content...
  • Page 154 Altos RAIDWatch User Guide Figure 10–6 Enclosure View Pre-Configuration Click on an empty space that represents an empty canister or drive bay within the Enclosure window (horizontal or vertical). The space you selected will be highlighted by different color as shown in Figure 10–7.
  • Page 155: Removing A Drive From An Enclosure

    System Monitoring Figure 10–8 Select a drive Note If an empty space does not match the drive icon or controller icon you selected, the Add button will be inactivated. This happens when you try to place a drive in an inadequate canister (e.g. you can not place a drive in a controller canister;...
  • Page 156: Displaying The Event Log

    Altos RAIDWatch User Guide 10.3 Displaying the Event Log Altos RAIDWatch Manager can display a running log of all events that occur in the disk array system ranging from simple notifications, to warnings, to alerts. Note The Event Log only displays events that occur while Altos RAIDWatch Manager is running. Click on the Event Log command button or select the Event Log command from the Open menu.
  • Page 157 System Monitoring • The Read/Write Statistics window displays the amount of data being read from and written to the disk array system, in MB per second. Read values appear in blue and Write values in red.
  • Page 158 Altos RAIDWatch User Guide...
  • Page 159 The NPC Chapter 11 The Notification Processing Center The Notification Processing Center (NPC) is a notification application that enables users to configure notifications that are transmitted when various disk array events occur. The NPC makes it possible to manage (or monitor) the disk array system even when the administrator is away from the manager station.
  • Page 160: Before You Begin

    Altos RAIDWatch User Guide 11.1 Before You Begin 11.1.1 About NPC Altos RAIDWatch NPC provides five methods of sending notifications: • Fax • Pager • E-mail • Broadcast • SNMP Traps You can use any or all of the notification methods mentioned above. In order to use a particular method, you must have the proper hardware (like a modem for pager notification) and software (like Windows NT with the window messaging subsystem for e-mail message notification) installed in your system.
  • Page 161: Redundant Npc Modules

    The NPC 11.3 Redundant NPC Modules Figure 11–1 Redundant NPC Modules The NPC and Primary Agent should be, as shown in Figure 11–1, installed redundantly on two different servers in case the Primary Agent or module should fail. If the Primary Agent or NPC should fail, the Primary Agent and NPC installed on another server will continue event notification.
  • Page 162: Level 2 Severity Events (examples)

    Altos RAIDWatch User Guide 11.4.2 Level 2 Severity Events (examples) • SCSI Target Select Timeout • SCSI Target Unexpected Disconnect • SCSI Target Timed Out • SCSI Target Parity Error • SCSI Target Not Ready Error • SCSI Target Media Error •...
  • Page 163: Configuring Fax Notification

    The NPC When you have finished, click Add to allow NPC to use this modem. Next, choose another NPC item to configure or click Close to save changes and exit the installation procedure. Important A pre-configured modem can only be removed from the list of Available Modems after all references to the modem have been removed.
  • Page 164 Altos RAIDWatch User Guide When Personal Fax is installed, only administrators can send faxes. NPC has altered the associated configurations to eliminate this limitation. However, it is recommended to log in as an Administrator. For normal users to send faxes, you may check your write access in the registry key: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Print/Printers/Fax/.…...
  • Page 165 The NPC Figure 11–5 : FAX Topology Add Fax Mail Transport and Internet Mail as the active services to Windows Messaging profile. Figure 11–6 Add Fax Mail Transport and Internet Mail Since NPC depends largely on the fax service installed to the MAPI of Windows NT for the delivery of fax messages, most fax notification parameters are configured through this software package.
  • Page 166: Configuring Pager Notification

    Altos RAIDWatch User Guide • Initializing String: is a standard AT command set initialization command string. The default is &F1X0M0 and should be appropriate for most modems. If you need to change it, consult your modem manual for the correct AT command string. The Initializing String is applied for fax and pager service on Unix-based systems.
  • Page 167: Configuring E-mail Notification

    The NPC Note Under some circumstances, software component necessary for running NPC under RedHat - "rpc.rwalld" - may be absent from system. "rpc.rwalld" "rwall-server- If the package is not installed, users can find the associated rpms, <version>-.i386.rpm "rwall-<version>.i386.rpm "RedHat/RPMS" " and "...
  • Page 168: Configuring Snmp Trap Notification

    Altos RAIDWatch User Guide • Sender’s E-mail: enter the valid e-mail address that will be used as the “From” part of event e- mail notices. • Receiver’s E-mail: enter the full internet e-mail address for the receiver. • Subject: enter a subject for notification e-mails. Currently, Subject is not available for Unix- based platforms.
  • Page 169 The NPC Two levels: Warning and Alert Only the most serious events: Alert messages...
  • Page 170 Altos RAIDWatch User Guide...
  • Page 171 Event Monitor Chapter 12 Event Monitor This chapter discusses how to configure and use the Event Monitor. Topics include the following: • Summary of the Event Monitor features, 12.1. • Before you begin, 12.2. • Sharing the Event Monitor, 12.3. •...
  • Page 172: Event Monitor Features

    Altos RAIDWatch User Guide 12.1 Event Monitor Features 12.1.1 Feature Summary The list below summarizes Event Monitor: • Concurrent monitoring of multiple arrays • RAID controller real-time event notices provide information about various event occurrences, including the time when an event occurs, event severity, and event description •...
  • Page 173: Before You Begin

    Event Monitor 12.2 Before You Begin • Event Monitor must be installed with Altos RAIDWatch Manager. Executing the program does not require running Altos RAIDWatch Manager program. However, RAID agents are necessary to be running as the communication bridges between controller and RAID servers. •...
  • Page 174: Starting Event Monitor

    Altos RAIDWatch User Guide • Event Monitor requires at least one disk array to be operating normally and Altos RAIDWatch Primary and Secondary agents installed on a main management server. Other requirements for running Event Monitor are identical to those required for Altos RAIDWatch Manager. 12.3 Starting Event Monitor 12.3.1 Starting Agents and NPC Agents must be started before running the program.
  • Page 175: Running The Program

    Event Monitor 12.3.2 Running the Program: The program can be started in two different ways: (GREM.HTM) 1 executing browser accessible HTML file (GREM.jar). 2 running locally as an executable Java program Any computer with a Java Virtual Machine can run this program. 12.3.2.1 Remote: as Java Applet An applet is a program written in the Java programming language that can be included in an HTML...
  • Page 176 Starting Event Monitor locally or via LAN under the Windows (95, 98, 2000, XP or NT4) Environment: From the Start menu, select Programs --> Acer Event Monitor. Double-click the Acer Event Monitor icon either in the group folder or from the desktop if a shortcut was added during the installation process. The Event Monitor “Welcome”...
  • Page 177: Exiting Event Monitor

    Event Monitor Change directory to /usr/hybrid/bin/ (or whatever directory you chose during the installation if not the default). At the command prompt, type: java -cp grem.jar:grm.jar grem.EvtWatch The Event Monitor main connection and language support windows should appear on the screen. Enter the IP address and TCP port assignment of the disk array system where the Primary Agent was installed.
  • Page 178: Connecting And Disconnecting From A Disk Array

    Altos RAIDWatch User Guide 12.5 Connecting and Disconnecting from a Disk Array One benefit of Event Monitor is that the program can be installed as a permanent window on array status. Before system monitoring can be performed on a particular disk array system, you need to first establish the connection between your management station and the Primary Agent host.
  • Page 179: Connecting To A Raid System From A Distant Host

    Event Monitor Figure 12–2 Select the IP Address The connection is successful when the list of events shown in Figure 12–3, appears and the Physical view and logical unit subtrees appear in the Navigation Panel. Figure 12–3 Event Monitor Window 12.5.2 Connecting to a RAID System from a Distant Host From the Connect menu, select Open.
  • Page 180: Disconnecting From A Disk Array System

    Altos RAIDWatch User Guide Figure 12–4 Connecting to a RAID Agent As shown in Figure 12–5, Select the IP address of the RAID you would like to monitor from the Connection View list. Choose and double click on an IP address. Double click the controller icon for that IP address.
  • Page 181: Using The Event Monitor

    Event Monitor 12.6 Using the Event Monitor After starting Event Monitor and establishing the connection to RAID systems, the Event window appears on the screen. All the events recorded since the Primary agent is installed will be displayed within. The Primary agent will maintain an event log file saving up to 1024 records of event. 12.6.1 Display Controls Just like Altos RAIDWatch Manager, Event Monitor works entirely with windows, buttons, and icons to facilitate the display of various disk array conditions.
  • Page 182: Using The Connection View

    Altos RAIDWatch User Guide – The menu bar displays the available menus. All menus provide a list of commands for invoking various operations. The Connect menu, shown in Figure 12–8, allows you to Open, Close, switch to Altos RAIDWatch Manager, and Exit the program. Figure 12–8 The Connect Menu –...
  • Page 183: Using The Event List

    Event Monitor Figure 12–9 Connection View: Navigation Panel 12.6.4 Using the Event List Event List, shown in Figure 12–10, displays all the event messages recorded ever since the installation of Primary agent.
  • Page 184 Altos RAIDWatch User Guide Figure 12–10 Event List There are two sorting methods that can be used to arrange the data in a preferred order. The first is by selecting the relevant button at the top of the event list. If you wish to sort your events into their categories, or according to their dates, select the appropriate button and the event list will automatically be rearranged.
  • Page 185: Event Severity Levels

    Event Monitor • The Interval drop-down list allows you to confine event display by the date and time of occurrence. Select All, From, Until, or Interval. The time frame of event occurrence can be defined in the scroll lists From and To below. •...
  • Page 186 Altos RAIDWatch User Guide...
  • Page 187: Menu Commands

    Command Summary Appendix A Command Summary This appendix describes the commands available in Altos RAIDWatch Manager. These commands are presented either in menus or as command buttons on the toolbar. A.1 Menu Commands This section lists and explains the commands available from the menus in the menu bar. Keyboard strokes for commands that can also be executed from the keyboard are indicated by angle brackets.
  • Page 188: Before You Begin

    Altos RAIDWatch User Guide Table A–1 Altos RAIDWatch File Menu Commands Command Description RAID View <R> Displays the main RAID View window. This command has the same function as the RAID View command button on the toolbar. Event Log <L> Displays the Event Log window.
  • Page 189: Command Buttons

    Command Summary Table A–4 Event Monitor Connect Menu Commands Command Description Open <O> Connects Event Monitor to a particular disk array system. Close <C> Disconnects Event Monitor from a particular disk array system. Altos When a disk array IP address is selected, this command opens the Altos RAIDWatch RAIDWatch Manager application.
  • Page 190 Altos RAIDWatch User Guide Table A–6 Command Buttons Command Description Button Statistics Displays the Statistics window options. Select either Cache Hits or Disk R/W. Has the same function as the Statistics command in the Open menu. Tile This command arranges currently open windows so that they are all visible and occupy an equal part of the Altos RAIDWatch application window.
  • Page 191: Common Oversights

    Troubleshooting Appendix B Troubleshooting This appendix provides troubleshooting tips for common problems you may encounter while using Altos RAIDWatch Manager. It includes the following topics: • Common oversights, B.1 on page 177. • Error codes, B.2 on page 178. • Error messages, B.3 on page 179. B.1 Common Oversights Check the following first before you run Altos RAIDWatch or if you are having trouble.
  • Page 192: Error Codes

    Altos RAIDWatch User Guide Check the Primary and Secondary agents #ps -eaf|grep primary #ps -eaf |grep secondary If either program is not running, please open a terminal session and run it manually. IP Settings: Each RAID host server must have a unique IP address assigned. Check the IP address of each RAID host.
  • Page 193: Error Messages

    Troubleshooting What You Can Do: Check your network environment to determine whether or not the Primary agent is available. Use a “ping” utility to see if the server exists on the network. Code: RC=2 • Meaning: The Primary agent did not understand the last Altos RAIDWatch Manager command. What You Can Do: Please check the firmware version of controller to see if it is compatible with your version of Altos RAIDWatch.
  • Page 194: Under Logical Drive Creation

    Altos RAIDWatch User Guide Explanation: Please assign one PID to each drive channel. • Message: Channel settings failed! Explanation: Please check the channel settings. • Message: Drive channel can only have one ID! Please remove ID from PID list first, and then add.
  • Page 195 Troubleshooting • Message: Setup redundant controller failed! Explanation: Check the redundant controller configuration. See if the PID and SID of drive and host channels are all correct and if the logical drives (volumes) are correctly assigned. All other Altos RAIDWatch Manager error messages should be fairly self-explanatory.
  • Page 196 Altos RAIDWatch User Guide...
  • Page 197: Raid Description

    RAID Levels Appendix C RAID Levels This appendix provides a functional description of Redundant Array of Independent Disks (RAID). This includes information about RAID and available RAID levels. C.1 RAID Description Redundant Array of Independent Disks (RAID) is a storage technology used to improve the processing capability of storage systems.
  • Page 198: Raid 0

    Altos RAIDWatch User Guide 2 GB Hard drive 3 GB Hard drive 1 GB Hard drive 2 GB Hard drive 2 + 3 + 1 + 2 = 8 GB Logical Drive C.3 RAID 0 RAID 0 implements block striping where data is broken into logical blocks and striped across several drives.
  • Page 199: Raid 1(0+1)

    RAID Levels In disk mirroring, the total disk capacity is equivalent to half the sum of the capacities of all SCSI drives in the combination. Thus, combining four 250GB SATA drives, for example, would create a single logical drive with a total disk capacity of 1TB. This combination of drives appears to the system as a single logical drive.
  • Page 200: Raid 3

    Altos RAIDWatch User Guide C.6 RAID 3 RAID 3 implements block striping with dedicated parity. This RAID level breaks data into logical blocks, the size of a SCSI disk block, and then stripes these blocks across several drives. One drive is dedicated to parity.
  • Page 201: Raid Levels

    RAID Levels Block 1 Block 2 Block 3 Block 1 Block 2 Parity (3,4) Block 3 Block 6 Parity (5,6) Block 7 Block 8 Block 6 Block 7 Block 8...
  • Page 202 Altos RAIDWatch User Guide...
  • Page 203: Glossary

    Glossary Glossary Fibre (Also known as “fibre channel.”) . A device (in the case of RAID, a data storage device) protocol capable of high data transfer rates. Fibre channel simplifies data bus sharing and supports not only greater speed, but also more devices on the same bus. Fibre channel can be used over both copper wire and optical cable.
  • Page 204 Altos RAIDWatch User Guide Parity . Parity checking is used to detect errors in binary-coded data. The fact that all numbers have parity is commonly used in data communications to ensure the validity of data. This is called parity checking. Primary Agent .
  • Page 205 Glossary Write-back Cache . Many modern disk controllers have several megabytes of cache on board. Inboard cache gives the controller greater freedom in scheduling reads and writes to disks attached to the controller. In write-back mode, the controller reports a write operation as complete as soon as the data is in the cache.
  • Page 206 Altos RAIDWatch User Guide...
  • Page 207 Index Index configuration panel 32 Connect command 56, 173, 175 Access Mode 131 Connect command button 50, 53, 56, access mode 129 Agent command 57 controller configuration 2, 60, 76, 85 Applet Only 22, 32, 33 Controller parameters 79 Controller Time 57 Controller Unique Identifier 81 controllers ix, xi, 2, 4, 14, 26, 64, 71, Baud Rate 148...
  • Page 208 download firmware 75 drive channels 86, 94, 112 Global Spare 104 Drive Check Period 78 Global spare 65, 72, 103, 190 Drive Fail Swap Check Period 78 graphical interface 3, 158 drive partition mapping 3 Group Name 131 drive partitioning 3 GUI ix, 1, 48, 55, 190 Drive Side Parameters 78 Host ID 131, 132...
  • Page 209 Index logical drives x, 2, 3, 14, 60, 62, 72, 76, Navigation Panel 58, 59, 62, 85, 86, 90, 95, 108, 112, 113, 116, 124, 129, 89, 90, 96, 102, 104, 105, 108, 113, 141, 180, 189 115, 116, 118, 121, 122, 165, 166, Logical View 59, 60, 62, 72, 90, 96, 167, 168 102, 104, 105, 108, 115, 116, 118...
  • Page 210 RAID controller 1, 2, 14, 26, 34, 36, 53, spare drive management 102 64, 66, 67, 68, 103, 138, 158 speed 87, 137, 186, 189, 190 RAID levels x, 71, 183, 185 Statistics and Event Log 55 RAID systems manager 48 Statistics command 67 RAID View 58, 72, 76, 85, 86, 89, 90, Statistics command button 56, 142,...
  • Page 211 Index Write Verify On LD Rebuild 79 Write Verify On Normal Drives Access 79 WWN Name 131, 132, 133 WWN Name tab 133 WWN Name Table 133...

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