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Appendix B
Troubleshooting
This appendix provides troubleshooting tips for common problems you may encounter while using
Altos RAIDWatch Manager. It includes the following topics:
• Common oversights, B.1 on page 177.
• Error codes, B.2 on page 178.
• Error messages, B.3 on page 179.
B.1 Common Oversights
Check the following first before you run Altos RAIDWatch or if you are having trouble.
1
Check Platform Requirements
Review section 2.3, "Platform Requirements", on page 9 to make sure that all OS-specific
installation configuration steps have been completed.
2
Check Altos RAIDWatch Connections
In-Band SCSI (Solaris only): All Solaris operating systems must have an in-band SCSI driver installed.
Agents: All RAID host servers must have a Secondary Agent installed and running. Check that all
RAID hosts have a Secondary Agent.
Windows NT Systems: Open the Control Panel, then open the Service icon in the Control Panel and
check the status of Primary Agent and Secondary Agent to see if the status reads "Start."
Unix Systems (including Linux): Make sure the in-band SCSI driver is installed (Solaris only). (You can
run Text RAID Manager to determine this).
Troubleshooting
177
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