Contacting Technical Support; Technical Support Services - Asus DS300i User Manual

Contacting Technical Support

ASUS Technical Support provides several support options for ASUS users to
access information and updates. We encourage you to use one of our electronic
services, which provide product information updates for the most efficient service
and support.
If you decide to contact us, please have the following information available:
•
Product model and serial number
•
BIOS, firmware, and driver version numbers
•
A description of the problem / situation
•
System configuration information, including: motherboard and CPU type,
hard drive model(s), SAS/SATA/ATA/ATAPI drives & devices, and other
controllers.

Technical Support Services

ASUS Technical Support http://support.asus.com/
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Chapter 11: Support