Asus DS300j User Manual
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Asus DS300j User Manual

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ASUS Storage
DS300j
User Manual
Version 1.0

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  • Page 1 ASUS Storage DS300j User Manual Version 1.0...
  • Page 2 Information regarding products, services and offerings may be superseded by subsequent documents and are subject to change without notice. For the latest information and specifications regarding ASUSTek COMPUTER INC. (Taiwan) and any of its offerings or services, please contact your local ASUS office or the corporate headquarters. Visit http://www.asus.com/ for more information on ASUS products.

  • Page 3: Table Of Contents

    Chapter 2: ASUS Storage Installation ......5 Unpacking the ASUS Storage ......5 Mounting ASUS Storage in a Rack .
  • Page 4 Downloading the Firmware Image File ....35 Updating Firmware in ASUS Storage Management ..35 Updating Firmware with the JBOD Flash Utility ... .37 Replacing a Power Supply .

  • Page 5: Chapter 1: Introduction To Asus Storage

    About This Manual This Product Manual describes how to setup, use, and maintain the ASUS Storage DS300j expansion unit. It also describes how to use the built-in command-line interface (CLI). This manual includes a full table of contents, index, chapter task lists, and numerous cross-references to help you find the specific information you are looking for.

  • Page 6: Features

    ASUS Storage DS300j User Manual Figure 1. ASUS Storage front view Figure 2. ASUS Storage DS300F rear view Dual Power Supplies I/O Module Features • 3.5" x 1" SAS 3 Gb/s drives • 3.5" x 1" SATA 3 Gb/s drives •...

  • Page 7: Specifications

    Windows 2008 Server, 2003 Server • Red Hat Linux, SuSE Linux • FreeBSD, VMware ESX 4.0 • Supports all background activities running on ASUS Storage subsystem Specifications Power Supply 450W, Dual hot-swappable and redundant, 100-240 VAC auto-ranging, 50-60 Hz, with PFC Current (maximum)

  • Page 8: Carton Dimensions (H X W X D)

    Warranty: Three year limited warranty on all components except the optional battery backup unit, which has a one-year warranty. Support: 24 x 7 email and phone support (English only). 24 x 7 access to ASUS support site for drivers, firmware, and compatibility.

  • Page 9: Chapter 2: Asus Storage Installation

    • Connecting the Power (page 14) • Setting up the Serial Connection (page 16) Unpacking the ASUS Storage The ASUS Storage product box contains the following items: • • ASUS Storage DS300j unit 1.5m (4.9 ft) Power cords (2) •...

  • Page 10: Mounting Asus Storage In A Rack

    To lighten the ASUS Storage enclosure, remove the power supplies. Replace the power supplies after the ASUS Storage unit is mounted in your rack. The ASUS Storage DS300j unit installs to the rack using the available mounting rails. You can also use your existing rails.
  • Page 11 Mounting rails mount outside the rack post outside the rack post To install the ASUS Storage unit into a rack with the available mounting rails: Check the fit of the mounting rails in your rack system. See page 8, Figure 2.
  • Page 12 ASUS Storage DS300j User Manual Figure 2. Rack mount assembly diagram Rack front post Rack back post Locating pins (2 on each end) Rail attaching screws (not included) Flange Support Rear rail Front rail Rail adjustment screw Inside of post...

  • Page 13: Installing Disk Drives

    See Figure 3. Figure 3. ASUS Storage drive slot numbering Install all of the drive carriers into the ASUS Storage enclosure to ensure proper airflow, even if you do not populate all the carriers with disk drives. Installing Your Disk Drives Remove a disk drive carrier.
  • Page 14 Caution ASUS Storage supports disk drive hot-swapping. To avoid hand contact with an electrical hazard, do not remove more than one drive carrier a time. This completes disk drive installation. Go to ―Making Data and Management...

  • Page 15: Making Data And Management Connections

    SAS IN port on the I/O module of the first DS300j unit. See page 12, Figure 5. Connect the SAS OUT port on the I/O module of the first DS300j unit to the SAS IN port on the I/O module of the second DS300j unit.
  • Page 16 ASUS Storage DS300j User Manual Figure 5. Data and management connections with ASUS Storage Expansion Management Port SAS port ASUS Storage DS300F SAS OUT port SAS IN port ASUS Storage DS300j SAS OUT port SAS IN port ASUS Storage DS300j...

  • Page 17: Setting Up Serial Cable Connections

    Setting Up Serial Cable Connections Serial communication enables the Command Line Interface (CLI) on your PC to monitor and control the ASUS Storage DS300j unit. The product package includes a RJ11-to-DB9 serial data cable. The CLI is explained in ―Chapter 3: Management‖ on page 17.

  • Page 18: Connecting The Power

    ASUS Storage DS300j User Manual Connecting the Power Plug the power cords into the power supplies on the back of the ASUS Storage DS300j unit and switch on the power supplies. When the power is switched on, the LEDs light up.

  • Page 19: Disk Drive Leds

    Chapter 2: ASUS Storage Installation Figure 8. ASUS Storage I/O Module LEDs Fan 2 Reserved SAS IN port SAS OUT port Fan 1 Fan 2 Fan 1 Disk Drive LEDs There are two LEDs on each drive carrier. They report the presence of a disk drive, activity of the drive, and the drive’s current condition.

  • Page 20: Setting Up The Serial Connection

    ASUS Storage DS300j User Manual Setting up the Serial Connection The ASUS Storage DS300j unit has a Command Line Interface (CLI) to manage all of its functions via your PC’s terminal emulation program, such as Microsoft HyperTerminal. This procedure uses the serial cable connection you made on page 13.

  • Page 21: Chapter 3: Management

    This chapter describes monitoring and management functions directly from the ASUS Storage DS300j unit through its Command Line Interface (CLI). LEDs Front Panel LEDs When boot-up is finished and the ASUS Storage DS300j unit is functioning normally: • Power and Global Enclosure Status LEDs display green continuously.
  • Page 22 ASUS Storage DS300j User Manual State LEDs Steady Flashing Dark Amber Green Green — — — Power System Off Normal Global Fan, power supply, Locating the Enclosure System Off Normal temperature, or voltage Enclosure Status problem* System Off One or more...

  • Page 23: I/O Module Leds

    Chapter 3: Management I/O Module LEDs When boot-up is finished and the ASUS Storage subsystem is functioning normally. These LEDs give the status of individual components: • Fan LEDs display green continuously. • SAS port LEDs flash green when there is activity.

  • Page 24: Disk Drive Leds

    If there is a disk drive in the carrier, the Power/Activity LED displays green. If not, the Power/Activity LED remains dark. The Power/Activity LED flashes during drive activity. ASUS Storage DS300F or DS300I subsystem controls the Disk Status LED behavior. The Disk Status LED displays green when a drive is configured. State...

  • Page 25: Cli Command Set

    • cable – Specifies the length of cable for optimal signal quality. See page 21. • enclosure – Displays full information on the ASUS Storage DS300j unit and its components. See page 22. • factorydefault – Restores factory default settings. See page 25.

  • Page 26: Enclosure Command

    You can reboot just the controller (I/O module). This action might be needed to help with setting changes on the ASUS Storage DS300j. To reboot the only the controller: Verify that no data I/O activity is in progress.
  • Page 27 Chapter 3: Management Figure 5. DS300j power supply switches Power supply switches Viewing Information To view enclosure information: At the cli> prompt, type enclosure and press Enter. The system returns: ------------------------------------------------------------------- Time since system powerup: 1 day 9 hours 46 minutes 36 seconds...
  • Page 28 Thermal Management – Monitors enclosure temperature, adjusts fan speeds, displays red LED on cooling unit when a fan fails • Automatic Shutdown – Shuts down the ASUS Storage DS300j unit 30 seconds after the enclosure or controller reaches critical temperature. •...

  • Page 29: Factory Default Command

    Enter. For this command, a 1 enables and a 0 disables. Caution ASUS recommends that you keep Automatic Shutdown enabled at all times. To set the minimum fan speed to medium high: At the cli> prompt, type enclosure -a mod -s “minfanspeed=3” and press Enter.

  • Page 30: Help Command

    Or, at the cli> prompt, type the name of the function followed by -h and press Enter. See ―CLI Command Set‖ on page 21 for a list of supported functions. Link Command The Link command displays information about ASUS Storage links, including: • Link Status (page 27) •...

  • Page 31: Link Status

    Chapter 3: Management Viewing Link Status To view link status: At the cli> prompt, type link and press Enter. The system returns: Link Status: ================================================================== Port Type Rate Init Link PRdy ================================================================== DSK01 3.0G ---- DSK02 3.0G ---- DSK03 3.0G ---- DSK04 3.0G...
  • Page 32 ASUS Storage DS300j User Manual • Port – DSK01 through DSK16 represent drive slots. Each slot has one PHY. See page 26, Figure 6. CN#1 refers to the SAS IN port and CN#2 refers to the SAS OUT port on the I/O module.
  • Page 33 If the count is zero, the counter shows dashes (------). The fact that errors occur does not necessarily indicate a problem or that the ASUS Storage unit is malfunctioning. An individual error count that increments regularly indicates a possible problem and requires further investigation.
  • Page 34 ASUS Storage DS300j User Manual The screen displays: Expander SAS Addresses: ============================================================== Type SAS Address ============================================================== Base 50 00 15 5D 21 12 22 00 50 00 15 5D 21 12 22 3E 50 00 15 5D 21 12 22 3F...

  • Page 35: Route Command

    5000155FFFC02408 CN#2 --------------------------------------------------------------- The route command displays SAS addresses that are attached to the SAS ports of the ASUS Storage unit. Three items are reported: • Entry# – Arbitrary numbers, listed in sequence • SAS Address – Of the disk drive or other component •...

  • Page 36: Uptime Command

    No SAS Routing Entry Exists ...it indicates that no downstream devices are found. Uptime Command The uptime command informs you of the elapsed period of time since the ASUS Storage unit was powered on. To display uptime: At the cli> prompt, type uptime and press Enter.
  • Page 37 Chapter 3: Management • At the cli> prompt, type ? followed by the name of the function and press Enter. • At the cli> prompt, type the name of the function followed by -? and press Enter. See ―CLI Command Set‖ on page 21 for a list of supported functions.
  • Page 38 ASUS Storage DS300j User Manual...

  • Page 39: Chapter 4: Maintenance

    ASUS Storage DS300j unit. Updating Firmware in ASUS Storage Management You can use this procedure if your ASUS Storage DS300j unit is managed by a ASUS Storage DS300F or DS300I subsystem. This procedure updates the firmware on the DS300F or DS300I subsystem and any attached DS300j units through ASUS Storage Management.
  • Page 40 • Click the Submit button. When the download is completed, click the Next button. A popup message appears warning you not to reboot the ASUS Storage during the firmware update procedure. In the popup message, click the OK button. The update progress displays. Then a popup message appears to tell you to reboot the ASUS Storage.

  • Page 41: Updating Firmware With The Jbod Flash Utility

    Preparing the Utility To prepare the utility: Verify that your serial connection from your PC to the DS300j unit is online. See ―Setting up the Serial Connection‖ on page 16. Unzip the firmware download, locate and open the expfwdlutil folder.
  • Page 42 The file value fills in automatically when you run the utility. Save and close the fwdl.ini file. Updating the Firmware Warning Do not restart the DS300j unit during a firmware upgrade procedure. Wait until you see the Firmware download finished successfully message. To update the firmware: Double click the expfwdlutil_<version number>.exe file.

  • Page 43: Replacing A Power Supply

    For more information, see ―Enclosure Command‖ on page 22. Replacing a Power Supply The redundant power supplies on the ASUS Storage DS300j unit are designed as field-replaceable units. You can replace a power supply without removing the DS300j unit from the rack.

  • Page 44: Replacing An I/O Module

    Removing the old I/O module To replace the I/O module: Shut down the DS300j unit. Turn OFF the power supply switch (switches). See page 37, Figure 1. Disconnect the SAS, serial, and power cables. On the I/O module, loosen the thumbscrew, swing the latch to the right and pull the I/O module out of the enclosure.

  • Page 45: Replacing A Cooling Fan

    Replacing a Cooling Fan Cautions Only a qualified technician should perform this procedure. The ASUS Storage DS300j has externally mounted fans that are replaceable without shutting down the DS300j unit. To replace a fan: Verify that the Fan LED on the I/O module is amber or red. See Figure 4.
  • Page 46 ASUS Storage DS300j User Manual Place the new fan onto the I/O module and install the two mounting screws. This completes the fan replacement procedure.

  • Page 47: Chapter 5: Support

    The DS300j does not support Parallel ATA (PATA) disk drives. How can I tell when the ASUS Storage DS300j has fully booted? When the DS300j unit is fully booted up, the Power and FRU LEDs will light up green. The heartbeat LED blinks green once a second.

  • Page 48: Contacting Technical Support

    ASUS Storage DS300j User Manual Contacting Technical Support ASUS Technical Support provides several support options for ASUS users to access information and updates. We encourage you to use one of our electronic services, which provide product information updates for the most efficient service and support.

  • Page 49: Limited Warranty

    Chapter 5: Support Limited Warranty ASUS Technology, Inc. (―ASUS‖) warrants that this product, from the time of the delivery of the product to the original end user: all components, except the cache backup battery, for a period of three (3) years;...

  • Page 50: Limited Warranty

    ASUS Storage DS300j User Manual ASUS DOES NOT WARRANT that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.

  • Page 51: Returning The Product For Repair

    30 days, whichever is longer. ASUS will pay for standard return shipping charges only. You will be required to pay for any additional shipping options (such as express shipping).

  • Page 53: Index

    Index Symbols controller, cont. reboot ? command warning temp about this manual 15, 20 disk drive LEDs ASUS Storage Management Disk drives ASUS Storage subsystem install ASUS Storage unit disk drives features from VTrak subsystem specifications hot-swappable 4, 46 warranty...
  • Page 54 15, 20 drive carrier default 14, 17 enclosure global status enclosure 14, 17 front panel specifications, ASUS Storage unit 14, 17 power 14, 17 system heartbeat statistics link clear 26, 43 command link statistics...
  • Page 55 Index temperature, cont. enclosure vital product data critical vpdr command warning thermal management troubleshoot SAS routing warranty on ASUS Storage unit uptime command...
  • Page 56 VessJBOD 1000 Series Product Manual...

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