Clearing Jams in the ADF
When a document jams while it passes through the ADF, Document Jam appears on the display.
To prevent document jams, use the document glass for thick, thin or mixed documents.
Remove the remaining documents from the ADF.
If the document is jammed in the paper feed area:
Open the ADF cover.
Remove the document by gently pulling it out.
Close the ADF cover. Then reload the document into the ADF.