Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow
the steps outlined in "Clearing Jams in the Paper Paths" on page 85.
Follow the procedures in "Loading Paper" on page 40. Ensure that the adjustable guides are correctly
Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside
wall of the paper tray.
Do not remove the paper from the tray while your printer is printing.
Flex, fan and straighten the paper before loading.
Do not use creased, damp or curled paper.
Do not mix paper types in the paper tray.
Use only recommended print materials.
Ensure that the recommended print side of print materials is facing down in the paper tray and facing
up in the bypass tray.
Ensure that the duplex unit is installed correctly.
For more information about error messages or printing problems, see the