1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)
Dell Computer Corporation ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware
products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will
be free from defects in materials, workmanship, and design affecting normal use, for a period of 1 year from the original purchase
date. Products for which proper claims are made will, at Dell's option, be repaired or replaced at Dell's expense. Dell owns all parts
removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and
building replacement products.
This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or
modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end
user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number,
name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals
and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make
arrangements and pay for ground freight and insurance to and from Dell's repair/replacement center. The end user must ensure
that the defective product is available for collection properly packed in original or equally protective packaging together with the
details listed above and the return number provided to the end user by Dell.
Limitation and Statutory Rights
Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place
of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee
will be the end user's sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be
liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or
This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from
other contracts concluded by the end user with Dell and/or any other seller.
Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA
Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul – RS - Brasil
Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile
Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11° Piso
Col. Lomas Altas
11950 México, D.F.