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5
5-3 Troubleshooting
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Leave some jobs that are less urgent to times when there is less network traffic or
printing
Recurring print jobs or jobs that are not urgent can be printed to the Hold queue. At
low-traffic times, the administrator can move (or copy) all the Hold queue jobs to the
Print queue for printing.
•
Reduce unnecessary two-way communication
Large numbers of remote users using the Fiery utilities, especially with frequent
updates, may have a significant effect on Pi6500 Pro performance.
•
Make sure you have adequate disk space on the Pi6500 Pro
Periodically review the list of jobs in the Hold queue and the number of jobs being
retained in the Printed queue.
An administrator can print or delete jobs that are in the Printed and Hold queues.
Consider printing or offloading inactive jobs. If disk space on the Pi6500 Pro is
frequently low, you can disable the Printed queue (in Server Setup) and elect not to
publish the Hold queue (in Printer Setup).
To move or remove queued jobs, use Fiery WebSpooler. When you free up disk space
by removing inactive jobs, new jobs are spooled and printed more quickly.
An internal hard drive upgrade may be available. Check with your service
representative for more information.
Troubleshooting
Startup diagnostics are described in the Installation and Service Guide, which is the
documentation for service technicians. Contact your authorized service/support center
if you see any startup error messages on the Pi6500 Pro Control Panel, or if the
Pi6500 Pro does not reach Idle status.
Troubleshooting during Setup
The following section explains some error and alert messages that you may see during
Pi6500 Pro Setup that might not be self-explanatory.
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