Running Diagnostic Reports; Getting There; Viewing The Diagnostic Report - HP StorageWorks P4000 User Manual

Running diagnostic reports

Use diagnostics to check the health of the storage system hardware. Different storage systems offer
different sets of diagnostic tests.
NOTE:
Running diagnostics can help you to monitor the health of the storage system or to troubleshoot
hardware problems.

Getting there

1. Select a storage system in the navigation window and log in.
2. Open the tree below the storage system and select Diagnostics.
3. Select from the list the diagnostic tests that you want to run.
The default setting is to run all tests. If all boxes are not checked, click Diagnostic Tasks and select
Check All. Clear any tests that you do not want to run. To clear all selections, click Clear All.
NOTE:
Running all of the diagnostic tests will take several minutes. To shorten the time required to
run tests, clear the check boxes for any tests that you do not need.
4. Click Diagnostic Tasks and select Run Tests.
A progress message appears. When the tests complete, the results of each test appearin the
Result column.
5. (Optional) When the tests complete, if you want to view a report of test results, click Save to File.
Then select a location for the diagnostic report file and click Save.
The diagnostic report is saved as a .txt file in the designated location.

Viewing the diagnostic report

The results of diagnostic tests are written to a report file. For each diagnostic test, the report lists
whether the test was run and whether the test passed, failed, or issued a warning.
NOTE:
If any of the diagnostics show a result of Failed," call Customer Support.
To view the report file:
1. After the diagnostic tests complete, save the report to a file.
2. Browse to the location where you saved the diagnostics report (.txt) file.
3. Open the report file.
136 Monitoring and reporting