HP P4000 Maintenance Manual
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HP P4000 Maintenance Manual

HP P4000 Maintenance Manual

San solution for bladesystem
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See also: Technical White Paper , User Manual
HP
P4800 G2 SAN Solution for BladeSystem
Maintenance Guide
Abstract
This guide explains how to back up, restore, upgrade, and otherwise maintain the HP P4800 G2 SAN Solution for BladeSystem.
The intended audience is system administrators and technicians with experience managing and repairing networked storage.
For installation and configuration information, see the HP P4800 G2 SAN Solution for BladeSystem Quick Start Guide. For
day-to-day operations, see the HP P4000 SAN Solution User Guide. For late-breaking information, HP recommends that you
read the release notes for the installed software version.
Obtain the latest version of this and other HP P4000 user documents by selecting Disk Storage Systems on the HP website
www.hp.com/support/manuals
HP Part Number: BV931-96005
Published: March 201 1
Edition: Third
and finding the HP P4000 G2 SAN Solution.

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  • Page 1 HP P4000 SAN Solution User Guide. For late-breaking information, HP recommends that you read the release notes for the installed software version. Obtain the latest version of this and other HP P4000 user documents by selecting Disk Storage Systems on the HP website www.hp.com/support/manuals and finding the HP P4000 G2 SAN Solution.
  • Page 2 © Copyright 2010, 201 1 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents 1 Overview....................6 Hardware components......................6 Hardware configuration......................6 Documentation available......................10 2 Backing up HP P4800 G2 solution configurations.........12 Backing up or restoring the Virtual Connect domain configuration..........12 Backing up the SAS switch.......................13 Backing up remaining HP P4800 G2 solution configurations............13 3 Maintaining the HP P4800 G2 solution............14 Troubleshooting........................14 CMC does not detect drives....................14 Locating the HP P4800 G2 solution warranty entitlement labels............14...
  • Page 4 5 Support and other resources..............29 Contacting HP........................29 Subscription service......................29 HP Insight Remote Support software..................29 Related information.........................30 HP websites........................30 Rack stability..........................31 Customer self repair........................31 Replaceable parts......................31 A HP P4800 G2 solution cabling..............32 B Regulatory compliance notices..............36 Regulatory compliance identification numbers................36 Federal Communications Commission notice................36 FCC rating label........................36 Class A equipment......................36 Class B equipment......................36...
  • Page 5 French recycling notice.......................44 German recycling notice.....................44 Greek recycling notice......................45 Hungarian recycling notice....................45 Italian recycling notice......................45 Latvian recycling notice.......................45 Lithuanian recycling notice....................46 Polish recycling notice......................46 Portuguese recycling notice....................46 Romanian recycling notice....................46 Slovak recycling notice.......................47 Spanish recycling notice.....................47 Swedish recycling notice.....................47 Battery replacement notices.....................47 Dutch battery notice......................47 French battery notice......................48 German battery notice......................48...

  • Page 6: Overview

    1 Overview The HP P4800 G2 SAN Solution for BladeSystem (HP P4800 G2 solution) base configuration is a 2-node SAN consisting of two HP P4460sb G2 storage blades and one disk enclosure. The storage blades run the SAN/iQ software, and the disk enclosure contains 70 disks. Up to six storage blades and three disk enclosures can be added, for a total of eight blades and four disk enclosures in an 8-node SAN.
  • Page 7 Figure 1 Front view: HP P4800 G2 solution 2 node 1. Blade enclosure (1) 2. HP P4460sb G2 storage blades (2) 3. HP BladeSystem Insight Display (1) 4. Disk enclosure (1) Hardware configuration...
  • Page 8 Figure 2 Front view: HP P4800 G2 solution 4 node 1. Blade enclosure (1) 2. HP P4460sb G2 storage blades (4) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (2) Overview...
  • Page 9 Figure 3 Front view: HP P4800 G2 solution 6 node 1. Blade enclosure (1) 2. HP P4460sb G2 storage blades (6) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (3) Hardware configuration...

  • Page 10: Documentation Available

    Figure 4 Front view: HP P4800 G2 solution 8 node 1. Blade enclosure (1) 2. HP P4460sb G2 storage blades (8) 3. HP BladeSystem Insight Display (1) 4. Disk enclosures (4) Documentation available For quick installation and setup, see the HP P4800 G2 SAN Solution for BladeSystem Quick Start Guide.
  • Page 11 Find information about configuring and using asynchronous replication of storage volumes and snapshots across geographic distances. HP P4000 Multi-Site HA/DR Solution Pack User Guide Find detailed instructions for designing and implementing the Multi-Site SAN features to synchronously and automatically mirror data between geographic sites.

  • Page 12: Backing Up Hp P4800 G2 Solution Configurations

    2 Backing up HP P4800 G2 solution configurations HP recommends that you back up all HP P4800 G2 solution components for safekeeping after initially powering on the HP P4800 G2 solution, and immediately after making changes to an existing configuration or replacing a component. You must back up each component (for example, the VC Flex- 1 0 module) separately.

  • Page 13: Backing Up The Sas Switch

    Figure 5 Virtual Connect Manager Domain Settings Backing up the SAS switch The SAS switch configuration cannot be backed up using the CMC. If replacing one SAS switch, duplicate the configuration from the other switch. If replacing both SAS switches, you will need to restore the configuration from a backup captured using the VSM CLI.

  • Page 14: Maintaining The Hp P4800 G2 Solution

    3 Maintaining the HP P4800 G2 solution This chapter provides information to troubleshoot, upgrade, and recover the HP P4800 G2 solution. Troubleshooting For detailed troubleshooting information about the HP P4800 G2 solution components, see the documents listed in Table 1 (page 14).

  • Page 15: Performing Field System Recovery Of The Hp P4800 G2 Solution

    USB flash drive, formatted with a Windows FAT 32 file system (this is the default for Windows HP StorageWorks P4800 Storage System Quick Restore CD HP SmartStart CD x64 HP StorageWorks P4000 Storage System SAN/iQ Management Software DVD Performing field system recovery of the HP P4800 G2 solution...

  • Page 16: Obtaining A License Key

    Obtaining a license key You must obtain a license key for the storage blade before you begin the SAN/iQ software imaging process. First, you obtain the MAC address of the HP P4800 G2 solution, then request the license key using the MAC address. Obtain the MAC address The storage blade MAC address is required for you to obtain a license key for use while imaging the storage blade with the SAN/iQ software.

  • Page 17: Run Server Diagnostics

    NOTE: If any items do not meet the requirements listed in Table 2 (page 17) Table 3 (page 17), do not continue with this procedure. Table 2 Minimum requirements, overview category Item Minimum requirement CPU on the storage blade: Intel Xeon Processor @ 2.40 Type and number of drives 37 hard drives, which include the following: Slot 2: 35 drives on the HP Smart Array P700m...

  • Page 18: Image The San/Iq Software

    Repairing a storage system For instructions on repairing a storage system, see the “Repairing a Storage System” and the “Powering Off the Storage System” sections in the HP P4000 SAN Solution User Guide. RAID 10 disk replacement and rebuild behavior The RAID 10 configuration includes a single hot spare in bay 35.

  • Page 19: Upgrading San/Iq Software

    Disk Status tab in the CMC shows all disks as unsafe to remove, except the disk that is currently rebuilding. Upgrading SAN/iQ software For instructions on upgrading the SAN/iQ software, see the P4000 SAN Solution software release notes. Adding capacity to an existing P4800 G2 SAN The P4800 G2 SAN can be expanded in 2-node increments, up to a total of eight storage blades and four disk enclosures.
  • Page 20 IMPORTANT: Be sure to first power down the disk enclosures before upgrading the disk enclosure drive firmware. Upgrading the SAS switch firmware Upgrading the VC Flex- 1 0 firmware Upgrading the storage blade firmware If a volume is not replicated, upgrades to the storage blade firmware and OA firmware (BIOS) will take the volume offline.

  • Page 21: Removing And Replacing The Hp P4800 G2 Solution Components

    SAS fabric, including the SAS switches, SAS cables, and I/O modules on the disk enclosure, first power down the HP P4460sb G2 storage blades using the procedures to shut down the management group in the CMC OnlineHelp or HP P4000 SAN Solution User Guide. Replacing the storage blade and storage blade components For more detailed instructions on replacing the storage blade, see the HP BladeSystem c7000 Enclosure Maintenance and Service Guide.

  • Page 22: Replacing A Storage Blade

    To power down the storage blade from the CMC, see the “Powering off the storage system” instructions in the HP P4000 SAN Solution User Guide. Note the storage blade bay number, and then remove the storage blade from the blade enclosure.

  • Page 23: Replacing A Storage Blade Disk Drive

    NOTE: For instructions on removing and replacing storage blade components, see the HP ProLiant BL460c Server Blade Maintenance and Service Guide. Ensure that all components of the original blade are in place in the replacement blade. In particular, ensure that: The original system disks are in place.

  • Page 24: Replacing The Controller

    To power down the storage blade from the CMC, see the “Powering off the storage system” instructions in the HP P4000 SAN Solution User Guide. CAUTION: Since the HP P4800 G2 solution uses external data storage, make sure that the storage blade is the first unit to be powered down and the last to be powered up.

  • Page 25: Replacing The Vc Flex- 1 0 Module

    Plug the cache into the connector on the controller, routing the battery cable so that the cache and battery can be removed together if necessary. NOTE: Keep the battery connected to the cache so that the data is preserved. 1 1. Reinstall the access panel.

  • Page 26: Replacing The Sas Switch

    Failing to follow these steps in this order may damage the I/O module. Before disconnecting a SAS cable, power down the HP P4460sb G2 storage blades using the procedures to shut down the management group in the CMC OnlineHelp or HP P4000 SAN Solution User Guide.

  • Page 27: Replacing The Disk Enclosure I/O Module

    CMC OnlineHelp or HP P4000 SAN Solution User Guide. In addition, be sure the hard drive drawer is closed completely before removing or replacing the disk enclosure I/O module.

  • Page 28: Replacing The Disk Enclosure Fan

    ”Hard drive” section, in the HP 600 Modular Disk System Maintenance and Service Guide. For general instructions on replacing disk drives and ensuring data availability, see the HP P4000 SAN Solution User Guide. Removing and replacing the HP P4800 G2 solution components...

  • Page 29: Support And Other Resources

    5 Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: Product model names and numbers Technical support registration number (if applicable) Product serial numbers Error messages Operating system type and revision level Detailed questions Subscription service...

  • Page 30: Related Information

    HP BladeSystem Onboard Administrator User Guide HP Integrated Lights-Out 2 User Guide Virtual Connect for c-Class BladeSystem User Guide HP P4000 SAN Solution User Guide HP ProLiant BL460c Server Blade Maintenance and Service Guide HP ProLiant BL460c Server Blade Installation Instructions...

  • Page 31: Rack Stability

    Rack stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: Extend leveling jacks to the floor. Ensure that the full weight of the rack rests on the leveling jacks. Install stabilizing feet on the rack. In multiple-rack installations, fasten racks together securely.

  • Page 32: A Hp P4800 G2 Solution Cabling

    A HP P4800 G2 solution cabling The HP P4800 G2 solution SAS cabling is shown in Figure 10 (page 32) through Figure 13 (page 35). Figure 10 HP P4800 G2 solution 2-node cabling 1. HP VC Flex- 1 0 modules (2) 2.
  • Page 33 Figure 1 1 HP P4800 G2 solution 4-node cabling 1. HP VC Flex- 1 0 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (2)
  • Page 34 Figure 12 HP P4800 G2 solution 6-node cabling 1. HP VC Flex- 1 0 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (3) HP P4800 G2 solution cabling...
  • Page 35 Figure 13 HP P4800 G2 solution 8-node cabling 1. HP VC Flex- 1 0 modules (2) 2. HP 3Gb SAS BL switches (2) 3. HP ProLiant Onboard Administrator 4. Disk enclosure power on buttons (4)

  • Page 36: B Regulatory Compliance Notices

    B Regulatory compliance notices This section contains regulatory notices for the HP P4800 G2 SAN Solution for BladeSystem. Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information.

  • Page 37: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Or call 1-281-514-3333 Modification The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables When provided, connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 38: Japanese Notices

    This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g., Bluetooth). Certificates can be obtained from http://www.hp.com/go/certificates. Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany Japanese notices Japanese VCCI-A notice Japanese VCCI-B notice...

  • Page 39: Class B Equipment

    Class B equipment Taiwanese notices BSMI Class A notice Taiwan battery recycle statement Turkish recycling notice Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur Taiwanese notices...

  • Page 40: Laser Compliance Notices

    Laser compliance notices English laser notice This device may contain a laser that is classified as a Class 1 Laser Product in accordance with U.S. FDA regulations and the IEC 60825- 1 . The product does not emit hazardous laser radiation. WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product's installation guide may result in hazardous radiation...

  • Page 41: German Laser Notice

    German laser notice Italian laser notice Japanese laser notice Laser compliance notices...

  • Page 42: Spanish Laser Notice

    Spanish laser notice Recycling notices English recycling notice Disposal of waste equipment by users in private household in the European Union This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 43: Bulgarian Recycling Notice

    Bulgarian recycling notice Изхвърляне на отпадъчно оборудване от потребители в частни домакинства в Европейския съюз Този символ върху продукта или опаковката му показва, че продуктът не трябва да се изхвърля заедно с другите битови отпадъци. Вместо това, трябва да предпазите човешкото здраве и околната среда, като...

  • Page 44: Estonian Recycling Notice

    Estonian recycling notice Äravisatavate seadmete likvideerimine Euroopa Liidu eramajapidamistes See märk näitab, et seadet ei tohi visata olmeprügi hulka. Inimeste tervise ja keskkonna säästmise nimel tuleb äravisatav toode tuua elektriliste ja elektrooniliste seadmete käitlemisega egelevasse kogumispunkti. Küsimuste korral pöörduge kohaliku prügikäitlusettevõtte poole. Finnish recycling notice Kotitalousjätteiden hävittäminen Euroopan unionin alueella Tämä...

  • Page 45: Greek Recycling Notice

    Greek recycling notice Απόρριψη άχρηοτου εξοπλισμού από ιδιώτες χρήστες στην Ευρωπαϊκή Ένωση Αυτό το σύμβολο σημαίνει ότι δεν πρέπει να απορρίψετε το προϊόν με τα λοιπά οικιακά απορρίμματα. Αντίθετα, πρέπει να προστατέψετε την ανθρώπινη υγεία και το περιβάλλον παραδίδοντας τον άχρηστο εξοπλισμό...

  • Page 46: Lithuanian Recycling Notice

    Lithuanian recycling notice Nolietotu iekārtu iznīcināšanas noteikumi lietotājiem Eiropas Savienības privātajās mājsaimniecībās Šis simbols norāda, ka ierīci nedrīkst utilizēt kopā ar citiem mājsaimniecības atkritumiem. Jums jārūpējas par cilvēku veselības un vides aizsardzību, nododot lietoto aprīkojumu otrreizējai pārstrādei īpašā lietotu elektrisko un elektronisko ierīču savākšanas punktā. Lai iegūtu plašāku informāciju, lūdzu, sazinieties ar savu mājsaimniecības atkritumu likvidēšanas dienestu.

  • Page 47: Slovak Recycling Notice

    Slovak recycling notice Likvidácia vyradených zariadení používateľmi v domácnostiach v Európskej únii Tento symbol znamená, že tento produkt sa nemá likvidovať s ostatným domovým odpadom. Namiesto toho by ste mali chrániť ľudské zdravie a životné prostredie odovzdaním odpadového zariadenia na zbernom mieste, ktoré...

  • Page 48: French Battery Notice

    French battery notice German battery notice Regulatory compliance notices...

  • Page 49: Italian Battery Notice

    Italian battery notice Japanese battery notice Battery replacement notices...

  • Page 50: Spanish Battery Notice

    Spanish battery notice Regulatory compliance notices...

  • Page 51: Glossary

    Glossary Acronyms and Abbreviations Central Management Console Customer Self Repair DHCP Dynamic Host Configuration Protocol EBIPA Enclosure bay IP addressing VMware's enterprise-class virtualization platform FBWC Flash-backed write cache Federal Communications Commission Failover Manager iLO 2 HP Integrated Lights-Out 2 iSCSI Internet SCSI) Keyboard, video, mouse switch Logical unit number...

  • Page 52: Index

    Index documentation available, available documents, European Union notice, backing up configurations, Federal Communications Commission notice, backup configuration, firmware battery replacement notices, upgrades, firmware upgrade, Flex- 1 0 module cabling replacing, diagram, Flex- 1 0 module, replacing, HP P4800 G2 solution, Canadian notice, component hard drive...
  • Page 53 utility system backup, rack stability warning, recovery VC Flex- 1 0 module HP P4800 G2 solution, bays, recycling notices, configuration backup, regulatory compliance replacing, Canadian notice, Virtual Connect Flex- 1 0 module European Union notice, backing up configuration, identification numbers, Virtual Connect Manager Japanese notices, for configuration backup,...

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