Missing E-Mail Links - ScanSoft PAPERPORT 3.6 Manual

150 B: Troubleshooting
M E-M L
ISSING AIL
This section describes messages and problems that can occur when using
e-mail links.
Lotus Notes link icon does not appear.
The link to Lotus Notes requires the file NOTES.EXE. The path to this
file must be entered in the LOTUS.INI file.
To make sure that the Lotus Notes icon appears:
1. Check that the file LOTUS.INI exists in your Windows directory. (If
not, skip Steps 2 and 3 and read the paragraph that follows the steps.)
2. Check this file for the line Notes=<path> .
3. Check this path for the NOTES.EXE file. If either is missing, try
reinstalling your Notes client.
4. Check your WIN.INI file for the [Mail] section. Make sure that there
is a key entry of SMI=1.
In some cases, Lotus Notes may be configured in such a manner that
PaperPort cannot find the files, SM1.dll or NOTES.EXE. You can
manually tell PaperPort where to look for the NOTES.EXE file if you add
certain lines to the MAXOPTS.INI file in your C:\PAPRPORT
directory. In MAXOPTS.INI, add the following line in the section
[Lotus Notes Mail Link] specifying the path to NOTES.EXE:
AppFile=c:\NOTES\NOTE.EXE
Lotus cc:Mail link icon does not appear.
You need to contact your e-mail system administrator. The link to Lotus
cc:Mail requires a set of Lotus cc:Mail files called VIM (Virtual Interface
for Messaging). VIM was not shipped with Lotus cc:Mail versions prior
to 2.0, but it can be downloaded from the cc:Mail forum on CompuServe
and from the Lotus cc:Mail bulletin board service (BBS).
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