Electronic Fax Problems; Ocr Problems - ScanSoft PAPERPORT 3.6 Manual

148 B: Troubleshooting
E F P
LECTRONIC AX
Import Fax for WinFax PRO 4.0 does not appear in the File menu.
Check your WIN.INI file for the line Fax Path=<path> under the
section [winfax] , and then check this path for the file STATUS.FTM.
If either is missing, try reinstalling WinFax PRO.
Fax link doesn't work.
In the PaperPort Preferences, click the Fax category, and make sure that
the correct fax driver is selected. Once the correct fax driver has been
selected, the fax software will start when you drop an item onto the Fax
link icon. If the fax software still does not start, try reinstalling it.
OCR P
ROBLEMS
Items lose their formatting or have strange formatting codes in them.
The OCR link starts the wrong word processor.
You must configure the word processor link, specifying the correct output
word processor, by choosing Preferences from the Edit menu and then
clicking the Text icon under Category.
A high percentage of incorrect characters appear in an item that was
converted with the OCR link.
The accuracy of the OCR link depends in large part on the quality, size, and
structure of the original document and on the quality of the scan itself. To
obtain the best possible results when using the OCR link, do the following:
• Scan your documents using PaperPort's Letter scan mode. It is
optimized for OCR performance.
• Process only pages that have crisp, clear text. Letters that have gaps,
that "bleed" along their edges, or that touch other letters will not work
well with the OCR link. Note also that underlining and text that are
close to nontext items, such as graphics, will also degrade OCR results.
ROBLEMS